Official UK procurement notice
Provision of General Medical Services (GMS) at The Hollies Surgery, Downham Market, Norfolk
Authority: NHS Norfolk and Waveney Integrated Care Board (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionNHS Norfolk & Waveney Integrated Care Board are awarding a General Medical Services (GMS) contract to Resilient Healthcare International to provide primary medical services and other services at The Hollies Surgery from 1st April 2026 following a robust Competitive Process.
CPV: General-practitioner services
The lotProcurement structure
single lot · value publishedLot #1NHS Norfolk & Waveney Integrated Care Board intends to award a General Medical…AwardedPublished value£557,822
NHS Norfolk & Waveney Integrated Care Board intends to award a General Medical Services (GMS) contract to Resilient Healthcare International for the provision of primary medical services and other services at The Hollies Surgery following a robust Competitive Process.<br/><br/>This will be a General Medical Services (GMS) contract held in perpetuity and the service commencement date is Wednesday 1st April 2026.<br/><br/>The annual contract value will be £557,822<br/><br/>This is an existing service and has been awarded to a new provider.<br/><br/>Please note in terms of the awarded contract value advertised, this is a General Medical Services (GMS) contract held in perpetuity so the figure of £557,822 is based on the per annum amount.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Key Criteria 1: Quality and Innovation: 30%
- Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice: 20%
- Key Criteria 2: Value: 20%
- Key Criteria 5: Social Value: 10%
- Key Criteria 3: Integration, Collaboration and Services Sustainability: 20%
Published award criteria (5)
- Key Criteria 1: Quality and Innovation: 30
- Key Criteria 3: Integration, Collaboration and Services Sustainability: 20
- Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice: 20
- Key Criteria 5: Social Value: 10
- Key Criteria 2: Value: 20
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 16 May 2025, 16:17 BST
- Last source update
- 11 Mar 2026, 12:24 GMT
- Award evaluation window
- 15 Aug 2025 – …
- Authority reference
AG25502- FTS notice number
2026/S 000-021722- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-051641Find a Tender
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by Midnight on 9th December 2025. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.<br/><br/>Written representations need to be sent via the Atamis e-tendering portal, Project Reference: C358317 - COMPETITIVE: General Medical Services at The Hollies Surgery.<br/><br/>The evaluation panel completed individual evaluations for assigned questions and took part in moderation to agree and finalise scores and rationales. The panel comprised:<br/><br/>• Norfolk and Waveney Integrated Care Board: representatives from Primary Care Commissioning team, West Place team, Nursing & Quality team, Finance team, Estates team, Digital & Data team and Population Health & Data Analysis team; and <br/>• A senior clinician from a neighbouring Integrated Care Board.<br/><br/>The award decision makers are NHS Norfolk and Waveney Integrated Care Board.<br/><br/>At the outset of the process, two individuals declared potential conflicts with organisations. However, these were not deemed relevant for this procurement process as the organisations named did not express an interest or bid for the tender opportunity.<br/><br/>The Basic Selection Criteria Questions were Pass/Fail and the weightings for the Key Criteria Questions were as follows and were scored on a 0-5 scoring mechanism;<br/><br/>Key Criteria 1: Quality and Innovation 30.00%<br/>Key Criteria 2: Value: 20.00% (Plus 1 Pass/Fail Question)<br/>Key Criteria 3: Integration, Collaboration and Services Sustainability: 20.00%<br/>Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice: 20.00%<br/>Key Criteria 5: Social Value: 10.00%<br/><br/>The preferred Provider was awarded the contract based on the highest overall weighted score for Key Criteria and meeting all of the Basic Selection Criteria.
How it was run
Official noticeTender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗
- Submission deadline
- 15 Aug 2025, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 150 days from the deadline
- Bids opened
- 15 Aug 2025, 12:00 BST
Timeline
7 Jul 2025 → 1 Apr 2026 · 5 dates- Next notice expected7 Jul 2025, 00:00 BST
- Submission deadline15 Aug 2025, 12:00 BST
- Bids opened15 Aug 2025, 12:00 BST
- Notice published223 days ago11 Mar 2026, 12:24 GMT
- Contract starts202 days ago1 Apr 2026, 00:00 BST
Notice history
5 events · 4 releases on Find a Tender · since 9 Jul 2025- Status changed to active9 Jul 2025, 13:58 BST
- Procurement method changed9 Jul 2025, 13:58 BST
- Deadline published: 15 Aug 2025, 12:00 BST9 Jul 2025, 13:58 BST
- Status changed to complete26 Nov 2025, 15:00 GMT
- Buyer details updated26 Nov 2025, 15:00 GMT
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextVI.3.0.1 | This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by provider… | This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. This contract has now been formally awarded using the competitive process.This contract was finalise… |
1 amendment published without a description.
Routine re-releases (4)
- 2025-05: 1 release · 16 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Resilient Healthcare International LtdSME | £557,822 † | — | Awarded |
Contracts
Contract 077336-2025-1 · Resilient Healthcare International LtdSME
- Signed
- 19 Nov 2025
- Value
- £557,822
- Period
- … – 1 Apr 2040
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS Norfolk and Waveney Integrated Care BoardContracting authorityBody governed by public lawHealth
Dispute resolution & review bodies
- Independent patient choice and procurement panelReview body
- NHS Arden and Greater East Midlands Commissioning Support UnitMediation bodyReview contact point
- NHS England Independent Patient Choice and Procurement PanelReview body
Bidders & participating suppliers
1 commercial party on the notice- Resilient Healthcare International LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria