Provision of General Medical Services (GMS) at The Hollies Surgery, Downham Market, Norfolk
What is being bought
NHS Norfolk & Waveney Integrated Care Board are awarding a General Medical Services (GMS) contract to Resilient Healthcare International to provide primary medical services and other services at The Hollies Surgery from 1st April 2026 following a robust Competitive Process.
Categories
Comparable-procurement analytics
Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is General-practitioner services (85121100); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 85 | 18,621 | 1 median · 30.3 average (8,850 of 18,621 with a bid count) | 2 average (9,825 of 18,621 with named award suppliers) | 10 comparable price pairs |
| Same buyer | 31 | 1 median · 12.4 average (14 of 31 with a bid count) | 1.4 average (14 of 31 with named award suppliers) | Not published |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
Price-outcome signal
Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.
Procurement strategy & market signals
Planning & early market engagement
No planning milestones published.
Related procurements
No linked framework, prior procurement or reprocurement published.
Documents & submission route
No documents are published in the current source record.
Source data inventory
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-051641 |
|---|---|
| Latest release ID | 021722-2026 |
| Latest release timestamp | Wed Mar 11 2026 12:24:14 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | Not published |
| Tender status | Not published |
| Procurement method | Not published |
| Procurement method details | Not published |
| Main procurement category | services |
| Above threshold | Not published |
| Legal basis | 32014L0024 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 0 |
| Tender items in source | 0 |
| Tender documents in source | 0 |
| Awards in latest release | 0 |
| Contracts in latest release | 0 |
| Parties in latest release | 1 |
Notice history
| Date | Event | Reference |
|---|---|---|
| 11 Mar 2026 | tenderUpdate | 021722-2026 |
| 26 Nov 2025 | award, contract | 077336-2025 |
| 9 Jul 2025 | tender | 038601-2025 |
| 16 May 2025 | planning | 022370-2025 |
All source data
Unmodified official OCDS data retained by Tenderline for this procurement process.
Complete current OCDS release JSON
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"ocid": "ocds-h6vhtk-051641",
"buyer": {
"id": "GB-FTS-77568",
"name": "NHS Norfolk & Waveney Integrated Care Board"
},
"tender": {
"id": "AG25502",
"title": "Provision of General Medical Services (GMS) at The Hollies Surgery, Downham Market, Norfolk",
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"text": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. This contract has now been formally awarded using the competitive process.This contract was finalised on 2nd March 2026. This will be a General Medical Services (GMS) contract held in perpetuity and the contract commences on 1st April 2026.The annual contract value will be £557,822. This is an existing service and has been awarded to a new provider.Please note in terms of the awarded contract value advertised, this is a General Medical Services (GMS) contract held in perpetuity so the figure of £557,822 is based on the per annum amount.No conflicts of interest were flagged as part of this process.No representations were received during the standstill period."
},
"oldValue": {
"text": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by Midnight on 9th December 2025. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.Written representations need to be sent via the Atamis e-tendering portal, Project Reference: C358317 - COMPETITIVE: General Medical Services at The Hollies Surgery.The evaluation panel completed individual evaluations for assigned questions and took part in moderation to agree and finalise scores and rationales. The panel comprised:• Norfolk and Waveney Integrated Care Board: representatives from Primary Care Commissioning team, West Place team, Nursing & Quality team, Finance team, Estates team, Digital & Data team and Population Health & Data Analysis team; and • A senior clinician from a neighbouring Integrated Care Board.The award decision makers are NHS Norfolk and Waveney Integrated Care Board.At the outset of the process, two individuals declared potential conflicts with organisations. However, these were not deemed relevant for this procurement process as the organisations named did not express an interest or bid for the tender opportunity.The Basic Selection Criteria Questions were Pass/Fail and the weightings for the Key Criteria Questions were as follows and were scored on a 0-5 scoring mechanism;Key Criteria 1: Quality and Innovation 30.00%Key Criteria 2: Value: 20.00% (Plus 1 Pass/Fail Question)Key Criteria 3: Integration, Collaboration and Services Sustainability: 20.00%Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice: 20.00%Key Criteria 5: Social Value: 10.00%The preferred Provider was awarded the contract based on the highest overall weighted score for Key Criteria and meeting all of the Basic Selection Criteria."
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}Complete JSON history (4 releases)
11 Mar 2026 · 021722-2026 · tenderUpdate
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}26 Nov 2025 · 077336-2025 · award, contract
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}9 Jul 2025 · 038601-2025 · tender
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],
"language": "en",
"description": "This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award.<br/><br/>The Contracting Authority will be using an eTendering system for this procurement exercise.<br/><br/>Further information and the Competitive Process documentation can be found via the 'Live Opportunities' list on the e-tendering system at the following link:<br/><br/>https://atamis-1928.my.salesforce-sites.com/?SearchType=Projects<br/><br/>You can also register your interest via this page. You can search for the opportunity by entering the following contract reference: C358317 - COMPETITIVE: General Medical Services at The Hollies Surgery<br/><br/>The Basic Selection Questions are Pass/Fail and the award criteria for the Key Criteria Questions are as follows and these will be scored on a 0-5 scoring mechanism;<br/><br/>Key Criteria 1: Quality and Innovation 30.00%<br/>Key Criteria 2: Value: 20.00% (Plus 1 Pass/Fail Question)<br/>Key Criteria 3: Integration, Collaboration and Services Sustainability: 20.00%<br/>Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice: 20.00%<br/>Key Criteria 5: Social Value: 10.00%<br/><br/>The evaluation stages are as follows;<br/><br/>Stage 1: Preliminary compliance review<br/>Stage 2: Evaluation of the Basic Selection Question responses (Sections A – L) and Key Criteria Questions (Sections 1 – 5)<br/>Stage 3a: Moderation of Basic Selection and Key Criteria Questions<br/>Stage 3b: Clarification (if required)<br/>Stage 3c: Moderation (if required)<br/>Stage 4: Provider notification of evaluation outcome<br/><br/>Neither the publication of this notice nor the employment of any particular terminology nor any other indication shall be taken to mean that the Contracting Authority intends to hold itself bound by any of the Regulations.<br/><br/>Please see published procurement documentation for further details.",
"initiationType": "tender"
}16 May 2025 · 022370-2025 · planning
{
"id": "022370-2025",
"tag": [
"planning"
],
"date": "2025-05-16T16:17:34+01:00",
"ocid": "ocds-h6vhtk-051641",
"buyer": {
"id": "GB-FTS-139394",
"name": "NHS Norfolk and Waveney Integrated Care Board"
},
"tender": {
"id": "AG25502",
"lots": [
{
"id": "1",
"status": "planned",
"description": "Norfolk and Waveney ICB is seeking to award a General Medical Services contract for the provision of primary medical services and other services at The Hollies Surgery from 1st April 2026. The practice is non-dispensing and is within the West Norfolk locality.<br/><br/>The patient list size is 4,910 (weighted 4,808.60) as of Q1 2025/26.<br/><br/>Please note in terms of contract length, this will be a GMS contract in perpetuity. The estimated annual baseline contract value is £557,822. Additional information: Please note the Contract Notice Publish date is only indicative at this time and is subject to change."
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryLocation": {
"description": "Downham Market Health Centre, Paradise Road, Downham Market, Norfolk, PE38 9JE"
},
"deliveryAddresses": [
{
"region": "UKH16"
}
]
}
],
"title": "Expressions of Interest for the provision of General Medical Services (GMS) at The Hollies Surgery, Downham Market, Norfolk",
"value": {
"amount": 557822,
"currency": "GBP"
},
"status": "planned",
"coveredBy": [
"GPA"
],
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"description": "NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU) on behalf of Norfolk and Waveney Integrated Care Board (ICB) (The Commissioner) would like to notify the market of an opportunity to provide General Medical Services (GMS) at The Hollies Surgery, Downham Market, Norfolk and invite all interested providers to participate in an early market assessment questionnaire.<br/><br/>The service commencement date is Wednesday 1st April 2026.<br/><br/>Please note the deadline for expressions of interest is 12:00PM (Mid-day) on Monday 9th June 2025.<br/><br/>The procurement will be advertised in accordance with the Provider Selection Regime(PSR) Notice. The awarding of this contract will be subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023, will not apply to this award.",
"communication": {
"atypicalToolUrl": "https://health-family.force.com/s/Welcome",
"futureNoticeDate": "2025-07-07T00:00:00+01:00"
},
"classification": {
"id": "85121100",
"scheme": "CPV",
"description": "General-practitioner services"
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-FTS-139394",
"name": "NHS Norfolk and Waveney Integrated Care Board",
"roles": [
"buyer"
],
"address": {
"region": "UKH15",
"locality": "Norwich",
"postalCode": "NR1 2DH",
"countryName": "United Kingdom",
"streetAddress": "8th Floor, County Hall, Martineau Lane"
},
"details": {
"url": "https://www.improvinglivesnw.org.uk/",
"buyerProfile": "https://www.improvinglivesnw.org.uk/",
"classifications": [
{
"id": "BODY_PUBLIC",
"scheme": "TED_CA_TYPE",
"description": "Body governed by public law"
},
{
"id": "07",
"scheme": "COFOG",
"description": "Health"
}
]
},
"identifier": {
"legalName": "NHS Norfolk and Waveney Integrated Care Board"
},
"contactPoint": {
"name": "Claire Pickard",
"email": "claire.pickard@nhs.net"
}
}
],
"language": "en",
"description": "This is purely an early engagement exercise; any subsequent procurement will be advertised separately and all organisations wanting to participate will need to respond to the procurement advertisement as and when published.<br/><br/>This is a market testing exercise and does not commit the Commissioner to carry out a procurement process. Current services will remain in place during this period in line with existing contracts and service level agreements.<br/><br/>The procurement will be advertised in accordance with the Provider Selection Regime (PSR) Notice. The awarding of this contract will be subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023, will not apply to this award.<br/><br/>The Contracting Authority will be using an eTendering system for this market engagement exercise. To express an interest and access the questionnaire go to the ‘Live Opportunities’ list on thee-tendering portal at the following link:https://health-family-contract-search.secure.force.com/?searchtype=Projects and register your interest.<br/><br/>You can search for the opportunity by entering the following contract reference: C357034 - EOI: General Medical Services at The Hollies Surgery, Downham Market.<br/><br/><br/>Please note this PIN closes 12:00PM (Mid-day) on Monday 9th June 2025.",
"initiationType": "tender"
}