Find a TenderAwarded
Published 6 Mar 2025, 14:31 GMT

Official UK procurement notice

Provision of Gate Lines and Platform Validators and Associated Installation and Maintenance Services

Official notice

Authority: Transport for Wales Rail Limited (Utility Buyer) (Public body)

GoodsOpen procedure
Published estimate£25,000,000exc. VAT
Submissions closed 11 Apr 2025awarded 28 Aug 2025
Awarded to Vix Technology UK Ltd

What is being bought

Published requirement description

Sole supplier for the provision of Gates, Platform Validators, associated implementation and maintenance service and back office software. This procurement will cover all current and future stations in Wales and cross borders managed by Transport for Wales Rail Ltd.

CPV: Industry specific software package · Installation services of electrical and mechanical equipment · Maintenance and repair of ticket-validation machinery · Smart card readers · Software package and information systems · Ticket-validation machines

The lotProcurement structure

single lot · no lot value published
Lot #1Transport for Wales Rail Limited (TfWRL) are proud to support Welsh Government's…AwardedRenewal

Transport for Wales Rail Limited (TfWRL) are proud to support Welsh Government's vision of a high quality, safe, integrated, affordable and accessible transport network of which the people of Wales are proud. To that end, we have successfully piloted and implemented Metro Train and Bus Services and PAYG ticketless travel in parts of South Wales.

TfWRL is seeking to expand these services via the appointment of a single technology provider who can deliver the required hardware and software infrastructure.

Our core objectives are to:

  • Standardise the technology being used at all stations that require ticket gates and/or platform validators.
  • Standardise the customers experience and staff operational requirements at all stations that require ticket gates and/or platform validators
  • Achieve a single back office process for all station based validation of ticket based journeys which currently includes Magstripe and PRT QR/Barcode paper tickets, QR/Barcode digital tickets, and Season tickets on ITSO smart card.
  • Ensure all ticketless journeys via PAYG are integrated into our existing 3rd party back office system.
  • Implement remote gate monitoring and management capabilities for staff to see and help passengers who are unable to pass through the gate.
  • Ensure that staff supporting customers at the gate line can open the gate safely and with speed and efficiency to avoid unnecessary queues and station overload. This includes remote web or app based services as well as physical gate based controls.
  • Provide a suite of essential operational reports, data integrations, and self-service style data extraction capabilities.
  • Ensure all interactions with the gate to set up, monitor, maintain, and use the gate are captured and are auditable and that gate ticket process rules are configurable as needed.
  • Provide appropriate solutions for stations with event based and seasonal swells.
  • Enable the development by TfWRL and our partners, a system of connected interfaces through modern APIs for station help and remote gate line functions.

Decommission existing gate and PVAL infrastructure currently in place.

Decommission gate and PVAL infrastructure upon exit of contract or at individual stations during the term of the agreement as befits the delivery of TfWRL station strategy.

Delivery: Wales · Railway stations across Wales and Borders.
Extensions: As described in the ITT. Variations for additional cope/volume. · Provision to extend this agreement for a period of a further 3 years in whole or in part, at the discretion of the Authority.Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 35%
Published award criteria (2)
  • Quality: 65
  • Price: 35
What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
6 Mar 2025, 14:31 GMT
Last source update
3 Sept 2025, 14:40 BST
Award evaluation window
28 Mar 2025 – …
Authority reference
TFW0857.00
FTS notice number
2025/S 000-053587
Classification (CPV)
Industry specific software packageInstallation services of electrical and mechanical equipmentMaintenance and repair of ticket-validation machinerySmart card readersSoftware package and information systemsTicket-validation machines
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-04e67f Find a Tender
Contract terms
Performance terms

Service management and key performance indicators are a requirement for this contract and are as described in the ITT pack.

Publisher note: The ITT documents can be found on eTender Wales (https://etenderwales.bravosolution.co.uk/web/login.shtml) reference ITT Code: itt_115867 - Provision of Gate Lines and Platform Validators and Associated Installation and Maintenance Services. The final estimated contract value is difficult to calculate due to several variables as may arise over the contract term e.g. changes to Station Gateline Strategy, available funding for future phases and potential for new stations etc. The Authority estimates the contract value to range between GBP 10m and GBP 25m including the provisions to extend. Figures quoted are excluding VAT. A Prior Information Notice was dispatched on Sell2Wales (WA Ref:146390) on the 28/11/25. (WA Ref:155336)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
11 Apr 2025, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
28 Mar 2025, 12:00 GMT
Deposits and guarantees
As per ITT document pack.
Detailed submission instructions & authority contactsFrom official release

Timeline

28 Mar 2025 → 3 Sept 2025 · 3 dates
  1. Bids opened
    28 Mar 2025, 12:00 GMT
  2. Submission deadline
    11 Apr 2025, 12:00 BST
  3. Notice published
    3 Sept 2025, 14:40 BST

Notice history

2 events · 3 releases on Find a Tender · since 6 Mar 2025
  1. Deadline moved to 11 Apr 2025, 12:00 BST
    6 Mar 2025, 14:31 GMT
    +14 days · was 28 Mar 2025, 12:00 GMT
  2. Status changed to complete
    3 Sept 2025, 14:40 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.228 Mar 202511 Apr 2025+14 d
—Bid openingConditions for opening of tenders · IV.2.728 Mar 202511 Apr 2025+14 d

Closing date and time extended to allow more time for Bidders to respond.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 2
Contracts signed 1latest 28 Aug 2025
Awarded toValueDateStatus
Vix Technology UK Ltd——Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic · 2 from abroad0——

Contracting authority & participating public bodies

Transport for Wales Rail Limited (Utility Buyer)

Contracting authorityPublic bodyRailway services 3 Llys Cadwyn, Pontypridd, Rhondda Cynon Taf, Wales, CF37 4THContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria