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Published 14 Mar 2024, 09:38 GMT

Official UK procurement notice

Provision of Domiciliary Care Service

Official notice

Authority: Halton Borough Council (Local council)

Framework agreement5 lotsServicesOpen procedureSME suitableMax 2 lots per supplier
Sectors: Health & Social Care (85) Delivery: North West (UKD71)
Framework ceiling (notional)£49,000,000total for 5 lots · framework ceiling, not attributable revenue
Submissions closed 3 May 2024awarded 14 Jan 2025
Lots 5max 2 won per supplier
Framework period 5 yrsends 1 Nov 2029 · extension options published · starts 2 Nov 2024

What is being bought5 lots · detail below

Published requirement description

The Council wishes to enter into contracts to deliver a Domiciliary Care Service across the borough of Halton. The Service is for adults with a social care assessed need for domiciliary care. This will include older people, as well as adults who may have a physical disability, learning disability or mental health problems. The Service will be available between 7:00am and 11:00pm, 365 (366 in a leap year) days a year.

Suppliers MUST be registered with the CQC to provide Personal Care and will need to demonstrate a proven track record in providing domiciliary care services to vulnerable people in their own homes. Suppliers will be required to demonstrate at the Invitation to Tender (ITT) stage that they are capable of meeting the Domiciliary Care Service Specification and quality standards required by the Council. Suppliers must show how they can deliver services to a Council defined quality standard in full partnership with the Council, people in receipt of care, Carers and other agencies.

Suppliers will be required to have an appropriate system of Electronic Care Monitoring (ECM) in place and provide regular reports to the Council regarding Service delivery.

For the delivery of the Domiciliary Care Service, the Borough of Halton will be split into two town-based geographical areas: Area 1: Runcorn and Area 2: Widnes

The borough consists of the two towns of Runcorn and Widnes and the civil parishes of Daresbury, Hale, Halebank, Moore, Preston Brook, and Sandymoor.

For the purposes of the delivery of the Domiciliary Care Service, Area 1: Runcorn will include the civil parishes of Daresbury, Moore, Preston Brook and Sandymoor, and Area 2: Widnes will include the civil parishes of Hale and Halebank. The areas are referred to simply as Runcorn and Widnes for ease of reference.

TUPE will apply to this contract

CPV: Health and social work services

How this framework works

From the published notice
Bids received
32 bids on the busiest of 5 lots · 13 suppliers appointed
Framework period
5 yrs from 2 Nov 2024

Lots and requirements (5)Procurement structure

5 lots · no lot values published · win at most 2 of them · evaluation weights differ by lot
Lot #1Runcorn (Area 1) - Provision of Domiciliary Care ServiceAwardedRenewal 5 yrs

Provision of Domiciliary Care Service

Lot 1 - Runcorn (Area 1) - (1250 hours per week)

Contract period: 2 Nov 2024 – 1 Nov 2029 (5 yrs)
Delivery: North West
Extensions: 2 x 12 month extensions for the period 2nd November 2029 to 1st November 2030 2nd November 2030 to 1st November 2031. All criteria are stated only in procurement documents.Variant bids: not allowed
85000000 Health and social work services
Lot #2Runcorn (Area 1) Provision of Domiciliary Care ServiceAwardedRenewal 5 yrs

Provision of Domiciliary Care Service

Lot 2 - Runcorn (Area 1) (1250 hours per week)

Contract period: 2 Nov 2024 – 1 Nov 2029 (5 yrs)
Delivery: North West
Extensions: 2 x 12 month extensions for the period 2nd November 2029 to 1st November 2030 2nd November 2030 to 1st November 2031 All criteria are stated only in procurement documents.Variant bids: not allowed
85000000 Health and social work services
Lot #3Widnes (Area 2) - Provision of DomiciliaryCare ServiceAwardedRenewal 5 yrs

Provision of Domiciliary Care Service

Lot 3 - Widnes (Area 2) (1500 hours per week)

Contract period: 2 Nov 2024 – 1 Nov 2029 (5 yrs)
Delivery: North West
Extensions: 2 x 12 month extensions for the period 2nd November 2029 to 1st November 2030 2nd November 2030 to 1st November 2031. All criteria are stated only in procurement documents.Variant bids: not allowed
85000000 Health and social work services
Lot #4Widnes (Area 2) - Provision of Domiciliary Care ServiceAwardedRenewal 5 yrs

Provision of Domiciliary Care Service

Lot 4 - Widnes (Area 2) (1500 hours per week)

Contract period: 2 Nov 2024 – 1 Nov 2029 (5 yrs)
Delivery: North West
Extensions: 2 x 12 month extensions for the period 2nd November 2029 to 1st November 2030 2nd November 2030 to 1st November 2031. All criteria are stated only in procurement documents.Variant bids: not allowed
85000000 Health and social work services
Lot #5Single Purchase Framework (SPF) for Provision Domiciliary Care TenderAwardedRenewal 5 yrs

Lot 5 - Single Purchase Framework (SPF) for the Provision of Domiciliary Care Service.

Lot 5 is a call off Framework for direct award for single/spot purchase of Care packages to those suppliers included within Lot 5 - Single Purchase Framework (SPF) following the published evaluation/ award criteria based on - 60% Price and 40% Quality.

Minimum hourly rate: £20.00 to £24.87 maximum.

Contract period: 2 Nov 2024 – 1 Nov 2029 (5 yrs)
Delivery: North West
Extensions: 2 x 12 month extensions for the period 2nd November 2029 to 1st November 2030 2nd November 2030 to 1st November 2031. All criteria are stated only in procurement documents.Variant bids: not allowed
85000000 Health and social work services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

LotQualityPriceSplit
1 · Runcorn (Area 1) - Provision of Domiciliary Care Service100%—
2 · Runcorn (Area 1) Provision of Domiciliary Care Service100%—
3 · Widnes (Area 2) - Provision of DomiciliaryCare Service100%—
4 · Widnes (Area 2) - Provision of Domiciliary Care Service100%—
5 · Single Purchase Framework (SPF) for Provision Domiciliary Care Tender—100%
Lot distribution rule: Suppliers may only select ONE Lot to submit a bid against from either Lots 1 ,2, 3 or 4. Suppliers are invited to indicate if they would like to be included in Lot 5 only, which is a Single Purchase Framework (SPF) for Single/Spot purchase of Domiciliary Care Packages. Suppliers submitting a bid for either Lots 1, 2, 3 or 4, subject to passing the published criteria, shall be automatically shortlisted for Lot 5 unless Suppliers de-select this from the shortlisting option – see Question 1.4 in the Mandatory Information Section.
Conditions of participation1
  • Technical & professional ability

    Please refer to the procurement documents on www.the-chest.org.uk ↗, Chest Project Reference No DN714572.

What this means for your bid
  • Price carries 100 points on every lot: a 10% discount moves about 10 points.
  • “Provision of Domiciliary Care Service” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
14 Mar 2024, 09:38 GMT
Last source update
3 Mar 2025, 15:08 GMT
Award evaluation window
19 Apr 2024 – …
Authority reference
DN714572
FTS notice number
2025/S 000-007691
Classification (CPV)
Health and social work services
Delivery area
North West (UKD71)
Official registry OCID
ocds-h6vhtk-04485b Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Please refer to the procurement documents on www.the-chest.org.uk ↗, Chest Project Reference No DN714572.

Publisher note: To bid for this opportunity please register as a supplier at www.the-chest.org.uk and express your interest in the opportunity via The Chest. Chest Reference Project No DN714572. All of the procurement documentation will be available on The Chest website to view and complete. Any queries can be raised using the messaging facility only via the Chest website.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
3 May 2024, 11:30 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
19 Apr 2024, 11:30 BST
Detailed submission instructions & authority contactsFrom official release

www.the-chest.org.uk ↗

Timeline

19 Apr 2024 → 3 Mar 2025 · 4 dates
  1. Bids opened
    19 Apr 2024, 11:30 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    3 May 2024, 11:30 BST
  3. Contract starts
    2 Nov 2024
  4. Notice published
    3 Mar 2025, 15:08 GMT

Notice history

2 events · 3 releases on Find a Tender · since 10 Apr 2024
  1. Deadline moved to 3 May 2024, 11:30 BST
    10 Apr 2024, 09:22 BST
    +14 days · was 19 Apr 2024, 11:30 BST
  2. Status changed to complete
    3 Mar 2025, 15:08 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineDATE · IV.2.219 Apr 20243 May 2024+14 d

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 13admitted to the panel · see the list ↓
Bids received 3227 from SMEs · busiest of 5 lots
Contracts signed 16latest 14 Jan 2025

16 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £11,596,081, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Lot 1 - Runcorn (Area 1) for Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    £9,663,401
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 5 - Single Purchase Framework (SPF) for the Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    —
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 5 - Single Purchase Framework (SPF) for the Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    —
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 5 - Single Purchase Framework (SPF) for the Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    —
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 5 - Single Purchase Framework (SPF) for the Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    —
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 5 - Single Purchase Framework (SPF) for the Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    —
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 5 - Single Purchase Framework (SPF) for the Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    —
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 5 - Single Purchase Framework (SPF) for the Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    —
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 2 - Runcorn (Area 1) for Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    £9,663,401
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 3 - Widnes (Area 2) for the Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    ceiling above
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 4 - Widnes (Area 2) for the Provision of Domiciliary Care Tender

    Signed
    14 Jan 2025
    Value
    ceiling above
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 5 - Single Purchase Framework (SPF) for the Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    —
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 5 - Single Purchase Framework (SPF) for the Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    —
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 5 - Single Purchase Framework (SPF) for the Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    —
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 5 - Single Purchase Framework (SPF) for the Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    —
    Period
    … – 1 Nov 2029
    Status
    active

  • Lot 5 - Single Purchase Framework (SPF) for the Provision of Domiciliary Care Service

    Signed
    14 Jan 2025
    Value
    —
    Period
    … – 1 Nov 2029
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Runcorn (Area 1) - Provision of Domiciliary Care Service16bids · 16 electronic16——
2 · Runcorn (Area 1) Provision of Domiciliary Care Service13bids · 13 electronic10——
3 · Widnes (Area 2) - Provision of DomiciliaryCare Service32bids · 32 electronic27——
4 · Widnes (Area 2) - Provision of Domiciliary Care Service12bids · 12 electronic10——
5 · Single Purchase Framework (SPF) for Provision Domiciliary Care Tender12bids · 12 electronic6—£20 – £25

Contracting authority & participating public bodies

Halton Borough Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Kingsway House, Kingsway, Widnes, North West, WA8 7EAContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Public Procurement Review ServiceReview body LondonContact email, phone

Framework contractors & participating bidders

16 commercial parties on the notice
Show 6 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria