Official UK procurement notice
Provision of Domiciliary Care in the London Borough of Bromley
Authority: London Borough of Bromley (Local council)
What is being bought3 lots · detail below
Published requirement descriptionThe London Borough of Bromley ("the Council") sought tenders from suitably qualified and experienced Domiciliary Care Providers for admission to a Framework Agreement for the delivery of Domiciliary Care Services to residents of the borough. The Services will cover Adults, Older People, and Children & Young People.
The procurement was divided into the following Lots:
Lot 1 - Tier 1 Patch Providers (Adults and Older People)
The borough will be divided into four geographical patches. Bidders must specify the patch(es) for which they wish to apply. It is anticipated that successful Tier 1 Patch Providers will receive up to 80% of the available care packages within their allocated patch.
Lot 2 - Tier 2 Providers: Standard Adult Domiciliary Care
This Lot is open to Providers who are not successful in Lot 1 or who choose not to apply for Tier 1 Patch Provider status.
Lot 3 - Tier 2 Providers: Children & Young People (Standard and Complex Needs)
This Lot covers general and severe complex needs domiciliary care provision for Children and Young People.
The Council aims to promote innovation and new approaches to Domiciliary Care, with a focus on supporting individuals to maintain or improve their independence, thereby enhancing health and wellbeing outcomes.
The Integrated Care Board (ICB) may also utilise this Framework Agreement for the commissioning of Continuing Health Care (CHC) packages.
The Framework Agreement will run for a period of four years, commencing at the end of October 2026.
CPV: Health services · Other community, social and personal services · Social work and related services
How this framework works
From the published notice- Type
- Open framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Bids received
- 79 bids on the busiest of 3 lots · 77 suppliers appointed
- Framework period
- 4 yrs from 26 Oct 2026
- Buyer regions
- UKI61
Who may buy through it
Local Bromley Integrated Care Board (ICB)
Published description of the framework
The Council has set maximum and minimum rates. Bidders can submit any price between these specified parameters.
Contracts will be awarded based on a combination of 60% price and 40% quality.
Bidders will need to complete a set of quality questions for Lot 1 and a separate set of questions for Lots 2 and 3, including a question specifically relating to the provision of Children and Young People services.
Evaluation of the quality questions will include the operation of minimum score thresholds as set out in the tender documents and the operation of a pass/fail for the Conditions of Participation, and Lot 3 CYP specific question.
If a proposal receives a score below the required thresholds or obtains a fail mark, then the bid will not be considered further.
Lots and requirements (3)Procurement structure
3 lots · all with a published value · same evaluation weights on every lotLot #1Tier 1 Patch ProvidersAwardedPublished value£15,000,000
The source published no individual description for this lot.
- Economic & financial standing
The Council estimates this procurement opportunity based on best market valuation of an estimated annual contract value for the whole framework of £20.3M. Tenderers for Lot 1 must have an annual minimum turnover of £3M.
As a Condition of Participation, tenderers must demonstrate that they have sufficient financial standing to perform the contract.
This will be assessed in the following way:
- The Council will firstly obtain the tenderers' credit rating using Data8 'Business Insights' during the evaluation period. Tenderers that have a credit score of 50 or above and have met any minimum turnover requirements (if included) will be deemed to have sufficient financial standard.
- Tenderers that have a credit rating below 50 will be subject to further financial checks. This will be in the form of ratio analysis based on the tenderers' latest accounts (or other evidence, as uploaded by the tenderer on the Find a Tender site). Specifically, tenderers must demonstrate the following:
o Trade debtor days to be a maximum of 60 days.
o Current ratio to be above 0.6.
o Debt to equity ratio to be under 3.
- If a tenderer does not meet the criteria above, it will be excluded from the process without further evaluation
-For clarity, if providers are bidding as a consortium, only the turnover of the members that meet the financial standing criteria (above) will be considered when determining if the minimum turnover requirements (if included) are achieved.
- Technical & professional ability
Question 1: CQC Rating of "Good" or above at the point of submission and through to contract award.
Question 2: Location of registered office should be in Bromley or in authorities that share a border with Bromley.
Question 3: For Tier 1 Patch Providers only: Annual minimum turnover of £3M.
All questions are Pass/Fail. Please refer to the Tender Documents for a full description of the criteria and scoring mechanisms.
Lot #2Adults General ProvisionAwardedPublished value£5,600,000
The source published no individual description for this lot.
- Economic & financial standing
The Council estimates this procurement opportunity based on best market valuation of an estimated annual contract value for the whole framework of £20.3M.
As a Condition of Participation, tenderers must demonstrate that they have sufficient financial standing to perform the contract.
This will be assessed in the following way:
- The Council will firstly obtain the tenderers' credit rating using Data8 'Business Insights' during the evaluation period. Tenderers that have a credit score of 50 or above will be deemed to have sufficient financial standard.
- Tenderers that have a credit rating below 50 will be subject to further financial checks.
This will be in the form of ratio analysis based on the tenderers' latest accounts (or other evidence, as uploaded by the tenderer on the Find a Tender site). Specifically, tenderers must demonstrate the following:
o Trade debtor days to be a maximum of 60 days.
o Current ratio to be above 0.6.
o Debt to equity ratio to be under 3.
- If a tenderer does not meet the criteria above, it will be excluded from the process without further evaluation
-For clarity, if providers are bidding as a consortium, only the turnover of the members that meet the financial standing criteria (above) will be considered when determining if the minimum turnover requirements (if included) are achieved.
- Technical & professional ability
Question 1: CQC Rating of "Good" or above at the point of submission and through to contract award.
Question 2: Location of registered office should be in Bromley or in authorities that share a border with Bromley.
Both questions are Pass/Fail. Please refer to the Tender Documents for a full description of the criteria and scoring mechanisms.
Lot #3Children and Young PeopleAwardedPublished value£1,500,000
The source published no individual description for this lot.
- Economic & financial standing
The Council estimates this procurement opportunity based on best market valuation of an estimated annual contract value for the whole framework of £20.3M.
As a Condition of Participation, tenderers must demonstrate that they have sufficient financial standing to perform the contract.
This will be assessed in the following way:
- The Council will firstly obtain the tenderers' credit rating using Data8 'Business Insights' during the evaluation period. Tenderers that have a credit score of 50 or above will be deemed to have sufficient financial standard.
- Tenderers that have a credit rating below 50 will be subject to further financial checks. This will be in the form of ratio analysis based on the tenderers' latest accounts (or other evidence, as uploaded by the tenderer on the Find a Tender site). Specifically, tenderers must demonstrate the following:
o Trade debtor days to be a maximum of 60 days.
o Current ratio to be above 0.6.
o Debt to equity ratio to be under 3.
- If a tenderer does not meet the criteria above, it will be excluded from the process without further evaluation
-For clarity, if providers are bidding as a consortium, only the turnover of the members that meet the financial standing criteria (above) will be considered when determining if the minimum turnover requirements (if included) are achieved.
- Technical & professional ability
Question 1: CQC Rating of "Good" or above at the point of submission and through to contract award.
Question 2: Location of registered office should be in Bromley or in authorities that share a border with Bromley.
Both questions are Pass/Fail. Please refer to the Tender Documents for a full description of the criteria and scoring mechanisms.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Price
- Quality: The weighting for each of the Quality questions are: Question 1 - Workforce Delivery 25% Question 2 - Local Service Delivery - 20% Question 3 - Personalised Care - 30% Question 4 - Information Governance and Data Security - 5% Question 5 - Safeguarding - 20%
- Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
- “Provision of Domiciliary Care in the London Borough of Bromley” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Framework agreement
- Who may use this agreement
- Local Bromley Integrated Care Board (ICB)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 9 Dec 2025, 08:56 GMT
- Last source update
- 6 Oct 2026, 16:18 BST
- Award evaluation window
- Submission end – 16 Sept 2026
- Authority reference
DN799888- FTS notice number
2026/S 000-029808- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05f15bFind a Tender
- Risks
Risk 1: Providers receiving a CQC registration of "Requires Improvement" or "Inadequate".
Risk 2: A patch becomes vacant because 1 of the Patch Providers either becomes insolvent or decides to hand back all packages of care to the Council.
How it was run
Official notice- Appointment period ends
- 1 May 2026, 10:00 BST
- Clarification deadline
- 24 Apr 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Tenders must be submitted electronically via the London Tenders Portal at www.londontenders.org ↗ - Reference No. DN 799888
Timeline
9 Dec 2025 → 26 Oct 2026 · 11 dates- Planning notice published320 days ago9 Dec 2025, 08:56 GMT
- Market engagement271 days ago26 Jan 2026, 23:59 GMT
This engagement session follows the initial market event held on 17 December 2025. Providers who attended the initial event do not need to register again and will automatically receive an invitation.
New suppliers wishing to attend must complete the online form using the link below:
forms.office.com/e/WE4xVYuhqK ↗
An invitation to the MS Teams session will be issued prior to the engagement event, scheduled for Tuesday 27 January at 1 pm.
- Next notice expected238 days ago28 Feb 2026, 23:59 GMT
- Tender notice published207 days ago31 Mar 2026, 14:58 BST
- Clarification questions by184 days ago24 Apr 2026, 12:00 BST
- Admission / appointment period ends177 days ago · period end, not a bid countdown1 May 2026, 10:00 BST
- Award decision expected by38 days ago16 Sept 2026, 23:59 BST
- Assessment summaries sent19 days ago6 Oct 2026, 00:00 BST
- Latest notice published18 days ago6 Oct 2026, 16:18 BST
- Standstill ends8 days ago16 Oct 2026, 23:59 BST
- Today25 Oct 2026
- Contract startsin 1 day26 Oct 2026
Notice history
11 events · 5 releases on Find a Tender · since 9 Dec 2025- Preliminary market engagement notice published9 Dec 2025, 08:56 GMTUK2
- Preliminary market engagement notice published13 Jan 2026, 09:41 GMTUK2
- Preliminary market engagement notice published13 Jan 2026, 14:27 GMTUK2
- Tender notice published31 Mar 2026, 14:58 BSTUK4
- Published value published: £81,200,00031 Mar 2026, 14:58 BST
- Status changed to active31 Mar 2026, 14:58 BST
- Procurement method changed31 Mar 2026, 14:58 BST
- Deadline published: 1 May 2026, 10:00 BST31 Mar 2026, 14:58 BST
- Contract award notice published6 Oct 2026, 16:18 BSTUK6
- Status changed to complete6 Oct 2026, 16:18 BST
- Contract signature expected26 Oct 2026, 23:59 GMTscheduled
Published amendments (1)
Change to notice link to registration form
Routine re-releases (5)
- 2026-01: 1 release · 13 Jan 2026
- 2025-12: 1 release · 9 Dec 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastBid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Tier 1 Patch Providers | 18final-stage tenders | 17 | 0 | — |
| 2 · Adults General Provision | 79final-stage tenders | 77 | 3 | — |
| 3 · Children and Young People | 41final-stage tenders | 41 | 0 | — |
Who bid (first 60 of 81)
- wonHAVEN CARE LTDSME · Greater London · 1, 2
- wonUNIQUE PERSONNEL (UK) LIMITEDSME · Greater London · 1, 2
- wonPRIORY CARE SERVICES LTDSME · Greater London · 1, 2
- wonOZUMBA TRAINING AND CONSULTANCY SERVICES LIMITEDSME · Greater London · 1, 2
- wonLUU-BRIDGETS HEALTHCARE LIMITEDSME · Greater London · 1, 2
- wonSUPREME CARE SERVICES LIMITEDSME · Greater London · 1, 2
- wonRIVER GARDEN CARE LTDSME · Greater London · 1, 2
- did not winTHAMES HOMECARE SERVICE LTDSME · Greater London · 2
- wonEMERALD CARE SERVICES (UK) LIMITEDSME · Greater London · 2
- did not winHIGH STANDARD CARE LIMITEDSME · Greater London · 2
- did not winJUGA HOMES LTDSME · Greater London · 2
- did not winKOSI LTDSME · Greater London · 2
- did not winINVICTA 24 PLUS LIMITEDSME · Greater London · 2
- did not winKEEVA CARE LTDSME · Greater London · 2
- did not winMELBURAY LTDSME · Greater London · 2
- wonDARETHEALTHCARE UK LIMITEDSME · Greater London · 2
- wonCARE DIRECT UK LIMITEDSME · Greater London · 2
- did not winMY HOMECARE HFW LTDSME · Greater London · 2
- did not winROSE CARE SERVICES LIMITEDSME · Greater London · 2
- did not winLIFECOME CARE LIMITEDSME · Greater London · 2, 1
- wonAMY ADAMS HOMECARE UK LIMITEDSME · Greater London · 2
- did not winPATS CARE LTDSMEVCSE · Greater London · 2
- did not winMULIER CARE SOLUTIONS LIMITEDSME · Greater London · 2
- did not winMC CARE SERVICES LTDSME · South East England · 2
- did not winJOCELYN CARES DOMICILIARY LIMITEDSME · Greater London · 2
- did not winCAREPOINT SERVICES LIMITEDSME · South East England · 2, 1
- did not winFINCH SUPPORT SERVICES LTDSME · Greater London · 2
- did not winSPIRE CARE LTDSME · South East England · 2
- did not winNOMASE CARE LTDSME · Greater London · 2, 1
- did not winMERCURY CARE SERVICES LIMITEDSME · Greater London · 2
- did not winPrime and passionate health care limitedSME · Greater London · 2
- wonSMITHFIELD HEALTH & SOCIAL CARE LTDSME · Greater London · 2, 1
- did not winFABS DOMICILIARY HOMECARE LTDSME · Greater London · 2
- wonPREMIER CARE SERVICES LTD · Greater London · 2
- did not winPROFAD CARE AGENCY LIMITEDSME · Greater London · 2, 1
- did not winREDPANDA CARE LIMITEDSME · Greater London · 2
- did not winSC GALAXY CARE LTDSME · Greater London · 2
- wonCHAMELEON CARE LIMITEDSME · South East England · 2
- wonDREAM COMMUNITY PERSONNEL LIMITEDSME · Greater London · 2
- wonRETONS CARE AND TRAINING SERVICES LTDSME · South East England · 2
- wonLIM INDEPENDENT LIVING & COMMUNITY CARE SERVICES LTDSME · Greater London · 2
- wonMILLENIUM EMPLOYMENT AGENCY LIMITEDSME · Greater London · 2
- did not winSURECARE BROMLEY LIMITEDSME · Greater London · 2
- did not winOLIVEHEAL HEALTHCARE LTDSME · Greater London · 2
- did not winLONE CARE SERVICES LTDSME · South East England · 2, 1
- did not winCOMFORT CARE RECRUITMENT AND TRAINING LIMITEDSME · Greater London · 2
- did not winGA PROFESSIONAL HEALTHCARE LIMITEDSME · Greater London · 2
- did not winOPAL CARERS LTDSME · Greater London · 2
- did not winSIMPLY CARE PARTNERS LIABILITY PARTNERSHIP LLPSME · Greater London · 2
- did not winPHEBDAN HEALTHCARE SERVICES LIMITEDSME · Greater London · 2
- did not winAEGYS SMART CARE LTDSME · Greater London · 2
- did not winCARE WORLD AGENCY LTDSME · Greater London · 2
- did not winSTOCKWELLCARE SUPPORT SERVICES LTDSME · Greater London · 2
- did not winCONSCIENCE CARE LIMITEDSME · South East England · 2
- did not winCROWN46 COMPANY LTDSME · Greater London · 2
- did not winJAMES SANDERSON LIMITEDSME · Greater London · 2, 1
- did not winSOMA HEALTHCARE LIMITEDSME · Greater London · 2, 1
- did not winBMF SOCIAL CARE LIMITEDSME · Greater London · 2
- did not winHAPPY LIVING CARE LIMITEDSME · Greater London · 2
- did not winALWAYS CARING BROMLEY LTDSME · Greater London · 2
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Framework contractors & participating bidders
82 commercial parties on the notice · 45 awardedThe first 50 of 82 commercial parties (by name); the JSON mirror lists them all.
- AEGYS SMART CARE LTDFramework contractor
- ALWAYS CARING BROMLEY LTDFramework contractor
- AMY ADAMS HOMECARE UK LIMITEDFramework contractor
- BLUE OCEAN SERVICES LIMITEDBidder / tenderer
- BM HOMECARE LTDFramework contractor
- BMF SOCIAL CARE LIMITEDFramework contractor
- CARE DIRECT UK LIMITEDFramework contractor
- CARE WORLD AGENCY LTDFramework contractor
- CARE4UHOMECARE LTDBidder / tenderer
- CAREPOINT SERVICES LIMITEDFramework contractor
Show 40 more suppliers
- CECILE HEALTHCARE UK LIMITEDFramework contractor
- CERENE CARE LTDFramework contractor
- CHAMELEON CARE LIMITEDFramework contractor
- COMFORT CARE RECRUITMENT AND TRAINING LIMITEDFramework contractor
- COMPASSION HOME CARE LIMITEDBidder / tenderer
- CONSCIENCE CARE LIMITEDFramework contractor
- CROWN46 COMPANY LTDFramework contractor
- DARETHEALTHCARE UK LIMITEDFramework contractor
- DREAM COMMUNITY PERSONNEL LIMITEDFramework contractor
- EGH CARE SERVICES LIMITEDBidder / tenderer
- ELEANOR NURSING AND SOCIAL CARE LIMITEDFramework contractor
- EMERALD CARE SERVICES (UK) LIMITEDFramework contractor
- ETHOS CARE FAMILY SERVICES LIMITEDFramework contractor
- FABS DOMICILIARY HOMECARE LTDFramework contractor
- FINCH SUPPORT SERVICES LTDFramework contractor
- GA PROFESSIONAL HEALTHCARE LIMITEDFramework contractor
- HAPPY LIVING CARE LIMITEDFramework contractor
- HAVEN CARE LTDFramework contractor
- HAVEN SOLUTIONZ LTDFramework contractor
- HIGH STANDARD CARE LIMITEDFramework contractor
- HORIZON CARE AND WELFARE ASSOCIATIONFramework contractor
- INVICTA 24 PLUS LIMITEDFramework contractor
- J.C.MICHAEL GROUPS LTDFramework contractor
- JAMES SANDERSON LIMITEDFramework contractor
- JOCELYN CARES DOMICILIARY LIMITEDFramework contractor
- JUGA HOMES LTDFramework contractor
- KAAMIL EDUCATION LTDBidder / tenderer
- KEEVA CARE LTDFramework contractor
- KENT CARERS LIMITEDFramework contractor
- KJD CARE LIMITEDFramework contractor
- KOPE-MEDICS LTDFramework contractor
- KOSI LTDFramework contractor
- LIFECOME CARE LIMITEDFramework contractor
- LIM INDEPENDENT LIVING & COMMUNITY CARE SERVICES LTDFramework contractor
- LONE CARE SERVICES LTDFramework contractor
- LUU-BRIDGETS HEALTHCARE LIMITEDFramework contractor
- MC CARE SERVICES LTDFramework contractor
- MELBURAY LTDFramework contractor
- MERCURY CARE SERVICES LIMITEDFramework contractor
- MILLENIUM EMPLOYMENT AGENCY LIMITEDFramework contractor
Official documents & specifications (7)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender