Find a TenderAwarded
Published 31 Jan 2022, 12:25 GMT

Official UK procurement notice

Provision of Carer's Gateway Service

Official notice

Authority: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) (Central government)

ServicesOpen procedureSME suitable
Published estimate£850,000exc. VAT5.9% below published estimate
Submissions closed 2 Mar 2022awarded 31 May 2022
Awarded to Carers Trust South East Wales

What is being bought

Published requirement description

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who sought to establish a contract for the Provision of Carer's Gateway Service.

CPV: Community health services

The lotProcurement structure

single lot · no lot value published
Lot #1The Vale of Glamorgan Council, Cardiff Council, the Cardiff and Vale of Glamorgan…AwardedRenewal

The Vale of Glamorgan Council, Cardiff Council, the Cardiff and Vale of Glamorgan University Health Board recognise the contribution unpaid Carers make to society and the value, financial and otherwise, of the work they do in caring/supporting those who could not manage without their help and support to remain living in their own home in the local community.

All three parties wish to commission a Cardiff and Vale of Glamorgan Carers Gateway. The Health Board will lead on commissioning, contracting and monitoring of the service, which will also be expected to report to the Cardiff and Vale Unpaid carers Workstream.

The awarded bidder will provide a Gateway which will provide a ‘one stop shop’ approach to supporting and engaging with unpaid carers, providing them with information and advice about services which will support them in their caring role. The Gateway will link with existing services and providers, will not duplicate services already provided and will act as the central link across the region for unpaid Carers. It will do this through a centralised helpline and email enquiry line and face to face support via drop in sessions in community locations, so unpaid carers are able to receive information and advice closer to home.

The Carers Gateway aims to improve the quality of life for unpaid carers, and the cared for, in Cardiff and the Vale, helping them sustain their caring role and enhance their ability to have a life outside caring. It will do this by making it easier for unpaid carers to access information about support and services in the region.

The Carers Gateway will be expected to make links with, and work with, a wide variety of health, social care and wellbeing staff, in all sectors, in order to promote the service and generate referrals. This includes social workers, carers support workers, GPs, district nurses, therapists, the Cardiff Community Resource Teams, Vale Community Resource Service, First point of Contact Staff in Cardiff Council, Contact1V in Vale of Glamorgan Council, the Independent Living Service in Cardiff Council, integrated hospital discharge services, hospital based staff and third sector providers etc. Unpaid carers will be able to self-refer to the Carers Gateway.

Delivery: Wales
Extensions: The 48 months above include an extension option of up to twenty four months at the sole discretion of the Health Board.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published sub-criteria (1)
  • Qualitative: 100%
Published award criteria (2)
  • Qualitative: 100
  • Financial: pass/fail

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
31 Jan 2022, 12:25 GMT
Last source update
31 May 2022, 15:38 BST
Award evaluation window
2 Mar 2022 – …
Authority reference
CAV-OJEU-PROJECT49572
FTS notice number
2022/S 000-015244
Classification (CPV)
Community health services
Delivery area
Wales (UKL22)
Official registry OCID
ocds-h6vhtk-031106 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

NHS Wales Shared Services Partnership on behalf of Cardiff and Vale University Local Health Board will allow a minimum 10 calendar day standstill period between notifying the award decision and awarding the contract. Unsuccessful tenderers and applicants are entitled to receive reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the tenderer/applicant was unsuccessful.

Should additional information be required it should be requested of the addressee in section I.1. Aggrieved parties who have been harmed or are at risk of harm by breach of the procurement rules have the right to take action in the High Court (England and Wales). Any such action is subject to strict time limits in accordance with the Public Contracts (Amendments) Regulations 2015.

Publisher note: Please note additional information on this procurement: 1. The Contracting Authority reserves the right to award the contract in whole, in part or annul the tendering process and not award any contract. 2. Bidders should note that they will be required to enter into terms and conditions of contract as set out in the ITT and that save for matters of clarification or consistency the Contracting Authority will not negotiate the terms. 3. The Contracting Authority will not accept completed ITT's after the stated closing date. 4. All documents to be priced (where applicable) in sterling and all payments made in sterling. 5. All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders. 6. Prospective suppliers should note that NHS Shared Services Partnership - Procurement Services is acting on behalf of Cardiff and Vale University Local Health Board. 7. This Procurement is being undertaken via the Light Touch Regime. 7. Bidders wishing to participate should visit the Bravo e-tenderwales portal and access the itt_92791 (WA Ref:121843)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
2 Mar 2022, 14:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
2 Mar 2022, 14:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Mar 2022 → 31 May 2022 · 3 dates
  1. Submission deadline
    2 Mar 2022, 14:00 GMT
  2. Bids opened
    2 Mar 2022, 14:00 GMT
  3. Notice published
    31 May 2022, 15:38 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    31 May 2022, 15:38 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £800,0001 contract exc. VAT
Bids received 22 from SMEs
Contracts signed 1latest 31 May 2022
Awarded toValueDateStatus
Carers Trust South East Wales£800,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic · 2 from abroad2——

Contracting authority & participating public bodies

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Contracting authorityCentral GovernmentBody governed by public lawHealth Procurement Services, Cardiff and Vale University Local Health Board, Woodlands House, 2nd Floor, Maes-Y-Coed Road, Cardiff, UK, CF14 4HHContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria