Find a TenderOpen for tender Tender notice
Published 3 Nov 2026, 15:49 GMT

Official UK procurement notice

Provision of Care Navigators

Authority: TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST (Central government)·Procurement run by: Synchronicity Care Ltd

4 lotsServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£670,770total for 4 lots · £804,924 inc. VAT
Submission deadline 30 Nov 202612:00 GMT · 26 days left
Clarification cut-off 20 Nov 202612:00 GMT · questions to the authority
Contract term 3 yrsends 31 Jan 2030 · up to 31 Jan 2032 with extensions · starts 1 Feb 2027
Notice summaryFrom the published notice

Synchronicity Care Ltd on behalf of Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV) would like to invite bids for the provision of Care Navigators. As part of TEWVs community mental health transformation programme the Trust is seeking to develop a care navigator offer with a partner organisation. Published lot titles: Middlesbrough; Redcar; Darlington; Stockton.

What is being bought4 lots · detail below

Published requirement description

Synchronicity Care Ltd on behalf of Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV) would like to invite bids for the provision of Care Navigators. As part of TEWVs community mental health transformation programme the Trust is seeking to develop a care navigator offer with a partner organisation. Care Navigators, with the support of multi-disciplinary teams and partner agencies, will support service users, carers and their families to independently access a range of services within their local community.

The service will support service users in four local authority areas, therefore this procurement exercise has been split into 4 lots as follows:

Lot 1 - Middlesbrough

Lot 2 - Redcar

Lot 3 - Darlington

Lot 4 - Stockton

To access all documentation in relation to this tender please register interest through the Atamis supplier portal.

CPV: Community health services

Lots and requirements (4)Procurement structure

4 lots · all with a published value (£670,770 together) · same evaluation weights on every lot
Lot #1MiddlesbroughRenewal 3 yrsSMEVCSEPublished value£251,538

Care Navigators service in the Middlesbrough Area 2.4 full work time equivalent

Contract period: 1 Feb 2027 – 31 Jan 2030 (3 yrs) · up to 31 Jan 2032 with extensionsValue: £251,538 exc. VAT · £301,846 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligibleTurnover guideline: ~£167,539/yr≈ 2× annual value
Extensions: optional extension of 24 months

Who is likely to bid for this lot ↓

Lot #2RedcarRenewal 3 yrsSMEVCSEPublished value£104,808

Care Navigators service in the Redcar Area 1 full work time equivalent

Contract period: 1 Feb 2027 – 31 Jan 2030 (3 yrs) · up to 31 Jan 2032 with extensionsValue: £104,808 exc. VAT · £125,770 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligibleTurnover guideline: ~£69,808/yr≈ 2× annual value
Extensions: optional extension of 24 months

Who is likely to bid for this lot ↓

Lot #3DarlingtonRenewal 3 yrsSMEVCSEPublished value£104,808

Care Navigators service in the Darlington Area 1 full work time equivalent

Contract period: 1 Feb 2027 – 31 Jan 2030 (3 yrs) · up to 31 Jan 2032 with extensionsValue: £104,808 exc. VAT · £125,770 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligibleTurnover guideline: ~£69,808/yr≈ 2× annual value
Extensions: optional extension of 24 months

Who is likely to bid for this lot ↓

Lot #4StocktonRenewal 3 yrsSMEVCSEPublished value£209,616

Care Navigators service in the Stockton Area 2 full work time equivalent

Contract period: 1 Feb 2027 – 31 Jan 2030 (3 yrs) · up to 31 Jan 2032 with extensionsValue: £209,616 exc. VAT · £251,539 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligibleTurnover guideline: ~£139,616/yr≈ 2× annual value
Extensions: optional extension of 24 months

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids are scored · same split on all 4 lots
Quality: 40%Price: 30%Social value: 10%Environmental: 20%
Published sub-criteria (5)
  • Quality and Innovation: 20%
  • Improving Access, Reducing Health Inequalities and Facilitating Choice: 20%
  • Value- Price Matrix: 30%
  • Social Value: 10%
  • Integration, Collaboration And Service Sustainability: 20%
Published award criteria (5)
  • Quality and Innovation
  • Improving Access, Reducing Health Inequalities and Facilitating Choice
  • Integration, Collaboration And Service Sustainability
  • Value- Price Matrix
  • Social Value

No conditions of participation were published on the notice; check the tender documents.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • Turnover usually expected: about £69,808 – ~£167,539 per lot (twice each lot's annual value).

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.

Competition analysis · published record, not a forecast of who will bid

How TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST buys Social services (CPV 8532), and who usually turns up

TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Social services (CPV 8532) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bidWhat to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 12 of 21 known-size awards · market: CPV 8532 · North East England, n=56
57%45%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in North East England.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 19 of 31 known-location awards · market: CPV 8532 · North East England, n=77
61%57%

Most of this buyer’s recorded winners were registered in the region where that award was delivered.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the bid deadline to the award date, on competitions that published both.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: no decision dates published · market: CPV 8532 · UK-wide, n=60
—45 days

Half of these awards have an award date within 45 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 24 of 28 procurements with awards had no recorded rival · market: CPV 8532 · North East England, n=101
86%91%

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyerToo few to chart: 3 lots with bid counts, 5 needed · all categories
The market6 lots with bid counts · CPV 8532 · North East England
50% had one bid
Market · select a colour for counts
1 bid50%
Market: 3 of 6 lots with published bid counts.
2–317%
Market: 1 of 6 lots with published bid counts.
4–617%
Market: 1 of 6 lots with published bid counts.
7+17%
Market: 1 of 6 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyerToo few to chart: 1 lot with estimate and award, 5 needed · all categories
The market5 lots with estimate and award · CPV 8532 · North East England
20% below estimate
Market · select a colour for counts
Below estimate20%
Market: 1 of 5 lots with an estimate and award.
Within ±2%80%
Market: 4 of 5 lots with an estimate and award.
Above estimate0%
Market: 0 of 5 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1MiddlesbroughCPV 853236 monthsSME suitablePublished estimate£252k
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 176 past lots.

A forecast, not a list of bidders.

—No model forecast yet24% chance of a single bid
Past bids on 176 similar lots
1 bid24%
42 of 176 similar past lots received 1 bid (24%).
2–336%
64 of 176 similar past lots received 2–3 (36%).
4–619%
34 of 176 similar past lots received 4–6 (19%).
7+20%
36 of 176 similar past lots received 7+ (20%).
Comparable past lots usually drew 3 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—No model forecast yet
No comparable awards on record for this lot’s category yet. The published estimate is £252k, and the forecast stays empty until the market has a record to read.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

Lot #2RedcarCPV 853236 monthsSME suitablePublished estimate£105k
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 176 past lots.

A forecast, not a list of bidders.

—No model forecast yet24% chance of a single bid
Past bids on 176 similar lots
1 bid24%
42 of 176 similar past lots received 1 bid (24%).
2–336%
64 of 176 similar past lots received 2–3 (36%).
4–619%
34 of 176 similar past lots received 4–6 (19%).
7+20%
36 of 176 similar past lots received 7+ (20%).
Comparable past lots usually drew 3 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—No model forecast yet
No comparable awards on record for this lot’s category yet. The published estimate is £105k, and the forecast stays empty until the market has a record to read.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

Lot #3DarlingtonCPV 853236 monthsSME suitablePublished estimate£105k
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 176 past lots.

A forecast, not a list of bidders.

—No model forecast yet24% chance of a single bid
Past bids on 176 similar lots
1 bid24%
42 of 176 similar past lots received 1 bid (24%).
2–336%
64 of 176 similar past lots received 2–3 (36%).
4–619%
34 of 176 similar past lots received 4–6 (19%).
7+20%
36 of 176 similar past lots received 7+ (20%).
Comparable past lots usually drew 3 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—No model forecast yet
No comparable awards on record for this lot’s category yet. The published estimate is £105k, and the forecast stays empty until the market has a record to read.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

Lot #4StocktonCPV 853236 monthsSME suitablePublished estimate£210k
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 176 past lots.

A forecast, not a list of bidders.

—No model forecast yet24% chance of a single bid
Past bids on 176 similar lots
1 bid24%
42 of 176 similar past lots received 1 bid (24%).
2–336%
64 of 176 similar past lots received 2–3 (36%).
4–619%
34 of 176 similar past lots received 4–6 (19%).
7+20%
36 of 176 similar past lots received 7+ (20%).
Comparable past lots usually drew 3 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—No model forecast yet
No comparable awards on record for this lot’s category yet. The published estimate is £210k, and the forecast stays empty until the market has a record to read.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly. Contracts Finder contracts appear on the Retender Radar, not yet in these figures.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Open for tender
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
3 Nov 2026, 15:49 GMT
Last source update
3 Nov 2026, 15:49 GMT
Award evaluation window
Submission end – 4 Jan 2027
Authority reference
C486014
FTS notice number
2026/S 000-104370
Latest notice
Tender notice (UK4)
Classification (CPV)
Community health services
Delivery area
North East (UKC1)
Official registry OCID
ocds-h6vhtk-0796ed Find a Tender

How to participate & submission route

Official notice Submit via Atamis Health Family Portal
Submission portal named on this notice: Atamis Health Family Portal · Who buys & how to bid on Atamis
Electronic submission allowedLanguage: EN
Requests to participate (first stage)
—
Tender submission deadline
30 Nov 2026, 12:00 GMT
Clarification deadline
20 Nov 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Nov 2026 → 1 Feb 2027 · 5 dates
  1. Tender notice published10h ago
    3 Nov 2026, 15:49 GMT
  2. Today
    4 Nov 2026
  3. Clarification questions byin 16 days
    20 Nov 2026, 12:00 GMT
  4. Submission deadlinein 26 days
    30 Nov 2026, 12:00 GMT
  5. Award decision expected byin 61 days
    4 Jan 2027, 23:59 GMT
  6. Contract startsin 88 days
    1 Feb 2027

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    3 Nov 2026, 15:49 GMT
    UK4

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

2 public bodies on the notice

TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST

Contracting authorityPublic authority - central government GB-PPON: PQZG-7324-CYCP Trust Headquarters, West Park Hospital, Edward Pease Way, Darlington, North East, DL2 2TSContact email

Other public bodies

  • SYNCHRONICITY CARE LTDProcess contact pointProcuring entityProcurement coordinatorGB-COH: 09679630GB-PPON: PJQG-4698-RVRL DARLINGTON, North EastContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender