Provision of Call-touch (Command and Control)

Official notice

Authority: Scottish Fire and Rescue Service (Police & fire)

GoodsAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48) Delivery: Scotland (UKM)

Awarded value£48,553published contract · exc. VAT

Awarded 19 Sept 2023no call for competition

Awarded to Zetron Inc2 awards

What is being bought

Published requirement description

Provision of CallTouch

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1The Scottish Fire and Rescue Service currently operates three Operations Control (OC)…Awarded

The Scottish Fire and Rescue Service currently operates three Operations Control (OC) located in Dundee, Edinburgh and Johnstone. Each OC operates with a mobilising system (CAD - Computer Aided Dispatch), telephony and radio system (ICCS - Integrated Communications Control System), interconnected to various networks and ultimately to Station End Kit which notifies crews when they are required to attend incidents. These networks also allow telephony to connect to the Operations Control Room and Airwave Radio to facilitate incident ground communication. Following the award of a contract to a new contractor, it was intended that SFRS would switch off legacy CAD and ICCS provision when the new contract provision went live. This new contract was recently terminated before the solution could be implemented. As a result, there is a need for the SFRS to maintain current service provision for all three OC's with existing legacy services providers to ensure the continuation of service provision in the interim period until a new mobilising system can be procured and fully implemented. This notice relates to the ICCS provision at Edinburgh OC.

Delivery: Scotland · Scottish Fire and Rescue Service Headquarters, Westburn Drive, Cambuslang, G72 7NA

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 20 Sept 2023, 12:14 BST
Last source update: 13 Jun 2024, 08:38 BST
Authority reference: V5A-052-2324
FTS notice number: 2024/S 000-018262
Classification (CPV): Software package and information systems
Delivery area: Scotland (UKM)
Official registry OCID: ocds-h6vhtk-04024c Find a Tender

Why no open competition: The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Published justification: The SFRS was established by the Police and Fire Reform Act (Scotland) 2012 (the Act) and replaced the previous eight legacy services, each of whom operated their own independent Operations Controls (OC’s).

Review and risk notes

Review procedure: Any economic operator that suffers, or risks suffering loss, damage attributable to a breach of duty under the Public Contract (Scotland) Regulations 2015 (SSI2015/446) (as amended) may bring proceedings to the Sheriff Court or the Court of Session

Publisher note: (SC Ref:769354)

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 2

Awarded value £48,5531 contract exc. VAT · 1 repeated publication of the same award counted once

Bids received 1

Contracts signed 2latest 19 Sept 2023

Awarded to	Value	Date	Status
Zetron Inc	£48,553 †same award published again · counted once	—	Awarded
Zetron Inc	£48,553 †	—	Awarded

Contracts

Contract 018262-2024-V5A-052-2324-1 · Zetron Inc
Signed
19 Sept 2023
Value
£48,553
Status
active
Contract 027768-2023-V5A-052-2324-1 · Zetron Inc
Signed
19 Sept 2023
Value
£48,553
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids · 1 electronic · 1 from abroad	0	—	—

Contracting authority & participating public bodies

Scottish Fire and Rescue Service

Contracting authorityPolice & fireBody governed by public lawPublic order and safety Headquarters, Westburn Drive, Cambuslang, Scotland, G72 7NAContact name, email, phone

Dispute resolution & review bodies

Glasgow Sheriff and Justice of the Peace CourtReview body Glasgow

Bidders & participating suppliers

1 commercial party on the notice

Zetron IncAwarded supplier 27-29 Campbell Court, Bramley, Scotland, RG26 5EGContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.