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Official procurement procedure

Provision of Call-touch (Command and Control)

Software package and information systems
Scotland (UKM)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Scottish Fire and Rescue Service: "Provision of Call-touch (Command and Control)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityScottish Fire and Rescue ServiceScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Scottish Fire and Rescue Service
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Scottish Fire and Rescue Service. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2.2Bids / Report
59.5% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 109 active published awards; 79 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityScottish Fire and Rescue Service
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published13 Jun 2024, 08:38 BST
Last source update13 Jun 2024, 08:38 BST
Recurring procurementNot published
ClassificationSoftware package and information systems
Delivery area
Scotland (UKM)
OCIDocds-h6vhtk-04024c
What is being bought
Provision of CallTouch
What changed
From the official release history
  1. Official notice release published
    13 Jun 2024, 08:38 BST
  2. Status changed to complete
    20 Sept 2023, 12:14 BST
  3. Official notice release published
    20 Sept 2023, 12:14 BST
  4. Buyer information updated
    20 Sept 2023, 12:14 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    The Scottish Fire and Rescue Service currently operates three Operations Control (OC) located in Dundee, Edinburgh and Johnstone. Each OC operates with a mobilising system (CAD - Computer Aided Dispatch), telephony and radio system (ICCS - Integrated Communications Control System), interconnected to various networks and ultimately to Station End Kit which notifies crews when they are required to attend incidents. These networks also allow telephony to connect to the Operations Control Room and Airwave Radio to facilitate incident ground communication. Following the award of a contract to a new contractor, it was intended that SFRS would switch off legacy CAD and ICCS provision when the new contract provision went live. This new contract was recently terminated before the solution could be implemented. As a result, there is a need for the SFRS to maintain current service provision for all three OC's with existing legacy services providers to ensure the continuation of service provision in the interim period until a new mobilising system can be procured and fully implemented. This notice relates to the ICCS provision at Edinburgh OC.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    13 Jun 2024, 08:38 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 19 Sept 2023, 00:00 BST · £48,553
Commercial outcome and competition
Awards
Zetron Inc
Not published · Not published · active
Contracts
Contract
£48,553 · signed 19 Sept 2023, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
electronicBids: 1 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 1 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

Scottish Fire and Rescue Service

Contracting authority GB-FTS-2672
View buyer profile

  • Scottish Fire and Rescue Service
    buyer

    Headquarters, Westburn Drive, Cambuslang, UKM, G72 7NA
    calum.anderson@firescotland.gov.uk
    +44 1416464637

  • Glasgow Sheriff and Justice of the Peace Court
    reviewBody

    1 Carlton Place, Glasgow, G5 9DA

  • Zetron Inc
    supplier

    27-29 Campbell Court, Bramley, UKM, RG26 5EG
    +44 1256880663
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThe SFRS was established by the Police and Fire Reform Act (Scotland) 2012 (the Act) and replaced the previous eight legacy services, each of whom operated their own independent Operations Controls (OC’s).