Provision of Back Office Software

Official notice

Authority: Kingston Upon Hull City Council (Local council)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: Yorkshire & Humber (UKE11)

Awarded value£1,002,755published contract · exc. VAT

Awarded 1 Nov 2025no call for competition

Awarded to CIVICA UK LIMITED

What is being bought

Published requirement description

Direct Award to Civica UK Limited through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework, for a fully hosted Level 1 PCI DSS compliant payment solution on a 2-year term and total value of £576,257. The contract shall have option to extend the services up to a further 3 years, subject to annual review of service and being satisfactory in its performance. The total contract value shall be £1,002,755.

CPV: Software supply services

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: Yorkshire & Humber

Extensions: Option to extend for a further 3 years, subject to annual review of service and being satisfactory in its performance.

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 11 Dec 2025, 15:40 GMT
Last source update: 11 Dec 2025, 15:40 GMT
FTS notice number: 2025/S 000-082138
Classification (CPV): Software supply services
Delivery area: Yorkshire & Humber (UKE11)
Official registry OCID: ocds-h6vhtk-05f425 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Direct Award through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £1,002,7551 contract exc. VAT

Bids received 1

Contracts signed 1latest 1 Nov 2025

Awarded to	Value	Date	Status
CIVICA UK LIMITED	£1,002,755 †	—	Awarded

Contracts

Contract 082138-2025-1 · CIVICA UK LIMITED
Signed
1 Nov 2025
Value
£1,002,755
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

Kingston Upon Hull City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services The Guildhall, Alfred Gelder Street, Hull, Yorkshire & Humber, HU11AAContact email

Dispute resolution & review bodies

Town ClerkReview body Hull

Bidders & participating suppliers

1 commercial party on the notice

Civica UK LimitedAwarded supplierGB-COH: 01628868 London, London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.