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Official procurement procedure

Provision of an IT Service Management (ITSM) Solution

No classification published
Location not published
Official notice
Published value
£419,000
Submission deadline 28 Apr 2026, 15:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Northern Ireland Assembly Commission: "Provision of an IT Service Management (ITSM) Solution". Published status: complete. Published value: £419,000. 1 published lot. Recorded submission deadline: 28 Apr 2026, 15:00 BST. See the official notice for participation instructions.
Contracting AuthorityNorthern Ireland Assembly CommissionScope & CategoriesNot publishedSubmission Window
Closed
28 Apr 2026, 15:00 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£419,000
Bidder Intelligence · Authority Profile: Northern Ireland Assembly Commission
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Northern Ireland Assembly Commission. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2Bids / Report
0% of reports have one bid
Supplier ConcentrationHigh Concentration
CORE Financial Systems LimitedTop vendor: 100% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 11 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
CORE Financial Systems Limited1 win£86,629
Procedure terms
Contracting AuthorityNorthern Ireland Assembly Commission
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published28 Jul 2026, 13:53 BST
Last source update28 Jul 2026, 13:53 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-0677f9
What is being bought
The Northern Ireland Assembly Commission is procuring a supplier to design, implement and deliver a centralised, cloud-based Commercial Off-the-Shelf (COTS) IT Service Management (ITSM) solution that will: • Provide IT service users with a consistent, accessible, and trackable interface for requesting services regardless of the business area or team responsible. • Improve operational efficiency using modern technology for faster issue diagnosis, faster routing, self-education and self-service. • Streamline service delivery through automation and integrated workflows. • Improve organisational resilience via knowledge base development and smarter incident management. • Offer real-time reporting and analytics for improved decision-making. • Enable accurate, organisation-wide asset visibility and control. • Ensure change control policies and procedures are adhered to, with improved governance and documentation.
What changed
From the official release history
  1. Official notice release published
    28 Jul 2026, 13:53 BST
  2. tender value changed
    8 Jul 2026, 14:50 BST
  3. Status changed to complete
    8 Jul 2026, 14:50 BST
  4. Official notice release published
    8 Jul 2026, 14:50 BST
  5. Submission deadline changed to published date
    8 Jul 2026, 14:50 BST
  6. Official notice release published
    9 Apr 2026, 15:12 BST
  7. Official notice release published
    9 Apr 2026, 13:59 BST
  8. Published value updated to £419,000
    30 Mar 2026, 14:49 BST
  9. Status changed to active
    30 Mar 2026, 14:49 BST
  10. Official notice release published
    30 Mar 2026, 14:49 BST
  11. Submission deadline changed to 28 Apr 2026, 15:00 BST
    30 Mar 2026, 14:49 BST
  12. Buyer information updated
    30 Mar 2026, 14:49 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    28 Jul 2026, 13:53 BST
  2. Submission deadline
    28 Apr 2026, 15:00 BST
  3. Award active
    Not published · Not published
  4. Contract active
    Signed 24 Jul 2026, 00:00 BST · £419,000
Commercial outcome and competition
Awards
Alemba Ltd.
Not published · Not published · active
Contracts
Contract
£419,000 · signed 24 Jul 2026, 00:00 BST · active
Contract period: 29 Jul 2026, 00:00 BST — 28 Jul 2030, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Northern Ireland Assembly Commission

Contracting authority GB-PPON-PYCW-9139-GQXZ
View buyer profile

  • Northern Ireland Assembly Commission
    buyer

    GB-PPON: PYCW-9139-GQXZ
    Northern Ireland Assembly Commission, Parliament Buildings, Stormont, Belfast, UKN06, BT4 3XX, GB
    procurement@niassembly.gov.uk
    02890418308

  • Alemba Ltd.
    supplier

    GB-PPON: PHCQ-2676-QQYN
    24 Minto Street, Edinburgh, UKM75, EH9 1SB, GB
    tenders@alemba.com
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published