Find a TenderClosed
Published 2 Oct 2024, 16:05 BST

Official UK procurement notice

Provision of an Identity Governance Tool including implementation and Support Services

Official notice

Authority: University of Southampton (Charity / VCSE)

GoodsOpen procedure
Published estimate£4,500,000exc. VAT
Submissions closed 1 Nov 2024

What is being bought

Published requirement description

The primary goal is to implement a modern Identity and Access Management (IAM) solution aligned with a robust Identity Governance structure to provide a platform that underpins the University's Digital Strategy aims for Organisational Excellence. This will align the identity system with the University's strategic growth plan, especially supporting the international growth agenda and desire to provide a more personalised digital experience for staff and students. We will prepare the identity governance tool for increased complexity and expansion opportunities, whilst also improving the security of our systems and data.

The University operates a highly complex digital environment, with a wide range of identity types requiring access to high value digital services. Many of these will have role-based access requirements, providing the right access within these system at the right time. Digital identities, for both staff and student will have to accommodate multiple personas and will need to be both diverse and flexible. An example might be a student who then becomes a researcher or contributor who then moves on to become an employee. How that identity is managed throughout its lifecycle within our organisation has many challenges, and this project presents an aspirational opportunity to move to a single Identity for joiners, movers, leavers, and returners.

The university is highly collaborative in its core teaching, research, and enterprise objectives. We need to facilitate efficient and secure access to services for trusted partners and visitors, some of these use cases are complex and highly sensitive. We wish to leverage emerging technologies to provide trusted access with other Institutions and assurance platforms. Elevated access and non-person system identities also need to be created, requested and released with appropriate tracking and management.

An appropriate granularity of access control is required to track and optimise our licence provisioning and associated costs for software ranging from large enterprise, high performance research computing through to niche desktop software installations. Increasingly our service provision is distributed across cloud hosted SAAS providers with the associated integration challenges for complex Identity data.

  • Recurrence: This is likely to be re-procured in 2032

CPV: Software package and information systems · Software programming and consultancy services

The lotProcurement structure

single lot · value published
Lot #1RenewalPublished value£4,500,000
Delivery: South East · Southampton, Hampshire, UK
Extensions: This contract is likely to be subject to renewal towards the end of this contract period.Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (5)
  • Functional Requirements: 30%
  • Implementation and Support: 25%
  • Non Mandatory Non Functional Requirements: 5%
  • Sustainability and Cost Certainty: 10%
  • Cost Criterion: 30%
Published award criteria (6)
  • Mandatory Non Functional Requirements: Pass/Fail
  • Functional Requirements: 30
  • Implementation and Support: 25
  • Sustainability and Cost Certainty: 10
  • Non Mandatory Non Functional Requirements: 5
  • Cost Criterion: 30
Conditions of participation2
  • Economic & financial standing

    To support the financial assessment, the University will obtain a Business Risk Report for all Potential Suppliers/Tenderers and every organisation that is being relied on to meet this procurement, using an independent company called CreditSafe.

    The University reserves the right to exclude a Tenderer or request provision of further assurances such as parent company/bank guarantee or performance bonds where a Tenderer's Business Risk Score is: "Moderate Risk"; "High Risk"; "Very High Risk"; or "Not Rated", based on the rating provided by CreditSafe

    Where a Business Risk Score from our external system is not available, then an alternative method of assessing financial standing will be used.

    Minimum level(s) of standards possibly required:

    Potential suppliers/Tenderers are advised that a requirement of this procurement is to have in place, or commit to obtain prior to the commencement of the contract, the following minimum insurance levels:

    Employers (Compulsory) Liability: £10 million GBP per occurrence.

    Public Liability: £5 million GBP per occurrence.

    Professional Indemnity Insurance: £5 million GBP per occurrence.

    Cyber Indemnity insurance: £5 million GBP per occurrence.

  • Technical & professional ability

    The selection criteria is as stated in the Invitation to Tender document set.

    However, potential suppliers' attention is drawn to the MANDATORY requirements of the award criteria:

    e.g.

    • Grounds for mandatory exclusion
    • Grounds for discretionary exclusion
    • Economic & Financial Standing
    • Insurance
    • Compliance with the Conditions of Contract
    • Minimum Compliance and Selection Score: Bidders must achieve an overall Compliance and Selection score of 60% to be considered further.
    • Non-Functional Requirements
    • Various functional requirements, implementation & support requirements and sustainability requirements as individually marked within the Invitation to Tender document set.
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · This is likely to be re-procured in 2032
First published
2 Oct 2024, 16:05 BST
Last source update
2 Oct 2024, 16:05 BST
Award evaluation window
1 Nov 2024 – …
Authority reference
2024UoS-1345
FTS notice number
2024/S 000-031583
Classification (CPV)
Software package and information systemsSoftware programming and consultancy services
Delivery area
South East (UKJ32)
Official registry OCID
ocds-h6vhtk-04a51e Find a Tender
Contract terms
Electronic trading
electronic ordering · electronic payment

Publisher note: E-Tendering Portal: The University is utilising an electronic tendering tool, In-Tend (https://in-tendhost.co.uk/universityofsouthampton/aspx/Home) to manage this procurement and to communicate with potential suppliers and/or tenderers (as appropriate). All documentation in relation to this tender can be downloaded from In-Tend. Potential suppliers/tenderers are advised that there will be no hard copy documents issued and all communications with the University, including the submission of Selection Stage and/or Invitation to Tender responses will be conducted via In-Tend. Regular monitoring of the portal is the responsibility of the potential supplier/tenderer. If you are not already registered as a supplier with the University of Southampton, you will need to register in In-Tend in order to access the procurement documentation. Once you have logged in as a supplier: click on 'Tenders'; locate the relevant project; and click 'View Details'. Once you are in the project screen, you will be able to register your organisation against the project and access all documentation by clicking 'Express Interest'. Potential suppliers/tenderers are advised that formal expressions of interest in the project must be by way of completion and return of the relevant documents via In-Tend. Further instructions for the submission of responses are below: To submit your return: 1. Log in 2. Click 'Tenders' 3. Locate the relevant project 4. View details 5. Click on the tab relating to the relevant project stage (e.g. 'Invitation to Tender') 6. Click on the 'Attach Documents' button and upload your return. 7. Check ALL your response documents are uploaded and displayed in the 'My Tender Return' panel. The system will only permit your organisation to make one return. 8. Click the red 'Submit Return' button. Please note, to preserve the integrity of the procurement, all communications with the University must be made via the correspondence function within In-Tend. Publication of Award Details: In accordance with Regulation 50, paragraph (2) of the Public Contracts Regulations 2015 and subject to Article 5 and Annex 5, Part D (13) of Directive 2014/24/EU of the European Parliament and of the Council (if applicable), the University intends to publish the value of any resulting contract at the award stage, and reserves the right to do so. By submitting a response, potential suppliers/tenderers are consenting to publication of this information unless otherwise agreed in advance with the University. Costs and Expenses: Potential suppliers/tenderers are solely responsible for their costs and expenses incurred in connection with the preparation and submission of responses and participation in this and all future stages of this procurement. Under no circumstances will the University be liable for any costs or expenses borne by potential suppliers/tenderers or any of their supply chain, partners or advisers in this procurement process. The University is not liable for any costs in the event of the cancellation of this procurement process.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
1 Nov 2024, 10:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
1 Nov 2024, 10:01 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Oct 2024 → 1 Nov 2024 · 3 dates
  1. Notice published
    2 Oct 2024, 16:05 BST
  2. Submission deadline
    1 Nov 2024, 10:00 GMT
  3. Bids opened
    1 Nov 2024, 10:01 GMT

Contracting authority & participating public bodies

UNIVERSITY OF SOUTHAMPTON

Contracting authorityCharity / VCSEBody governed by public lawEducation GB-UKPRN: 10007158 BUILDING 37, HIGHFIELD CAMPUS,UNIVERSITY ROAD, SOUTHAMPTON, South East, SO171BJContact email, phone Published organisation website ↗

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.