Find a TenderAwarded
Published 5 Jan 2024, 14:07 GMT

Official UK procurement notice

Provision of an Alarm Receiving Centre with Disaster Recovery

Official notice

Authority: Leicester City Council (Local council)·Consortium: 2 public authorities

GoodsOpen procedureSME suitable
Budget not disclosedValue not published
Submissions closed 8 Feb 2024awarded 10 Jun 2024
Awarded to E.Novation UK Limited

What is being bought

Published requirement description

Leicester City Council is seeking to upgrade its current Telecare Alarm Receiving Centre to

enable the monitoring of digital communication protocols, in addition to existing analogue

communication protocols. The Council currently has circa 4,500 people registered at the

Alarm Receiving Centre.

Leicester City Council requires a digitally enabled Telecare Alarm Receiving Centre that will

support elderly and/or disabled people to live safely and as independently as possible

through the use of telecare and other Care Technology devices.

To support the delivery of Telecare services in Leicester, the Council also requires a Disaster

Recovery Call Centre Solution so that emergency calls can be handled at a remote location

should this be required.

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: East Midlands
Extensions: Initial term of 2 years with the option to extend for 1 yearVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality: 70%
  • Price: 30%
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
5 Jan 2024, 14:07 GMT
Last source update
14 Jun 2024, 11:46 BST
Award evaluation window
8 Feb 2024 – …
Authority reference
DN705783
FTS notice number
2024/S 000-018431
Classification (CPV)
Software package and information systems
Delivery area
East Midlands (UKF21)
Official registry OCID
ocds-h6vhtk-042aff Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
8 Feb 2024, 10:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
8 Feb 2024, 10:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

8 Feb 2024 → 14 Jun 2024 · 3 dates
  1. Submission deadline
    8 Feb 2024, 10:00 GMT
  2. Bids opened
    8 Feb 2024, 10:00 GMT
  3. Notice published
    14 Jun 2024, 11:46 BST

Notice history

2 events · 2 releases on Find a Tender · since 14 Jun 2024
  1. Status changed to complete
    14 Jun 2024, 11:46 BST
  2. Buyer details updated
    14 Jun 2024, 11:46 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 31 from SMEs
Contracts signed 1latest 10 Jun 2024
Awarded toValueDateStatus
E.Novation UK Limited——Awarded

Contracts

  • Provision of an Alarm Receiving Centre with Disaster Recovery · E.Novation UK Limited

    Signed
    10 Jun 2024
    Value
    —
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
Leicester City Council is seeking to upgrade its current Telecare Alarm Receiving…3bids · 3 electronic1—£275,462 – £279,674
Whole notice———£275,462 – £279,674

Contracting authority & participating public bodies

2 public bodies on the notice

Leicester City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Bosworth House, 9-15 Princess Road West, Leicester, East Midlands, LE1 6THContact name, email, phone

Dispute resolution & review bodies

  • Construction and Technology Court (Queens Bench Division)Review body Birmingham

Bidders & participating suppliers

1 commercial party on the notice
  • E.novation trading as EnovationAwarded supplier Suite 17 Link 665 Business Centre Todd Hall Road, Haslingden, Rossendale, Lancashire, East Midlands, BB4 5HU

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.