Official UK procurement notice
Provision of a Stepdown Service with 24hrs Live in Support for Central and North West London NHS Foundation Trust
Authority: Central and North West London NHS Foundation Trust (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionCentral and North West London NHS Foundation Trust (CNWL) is intending to award a contract to commission 30 low to medium Step Down Beds within multiple properties to serve the boroughs of Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster. This includes sufficient 24-hour staffing coverage in each property. The service is commissioned to support acute discharge and reduce delayed discharges with step down placements being time-limited and actively managed to enable services users to move on.<br/>The service is intended to commence on 1 December 2026 for an initial term of five years, with an option to extend the Contract for up to two further periods of 12 months each, giving a maximum potential contract term of seven years.
CPV: Community health services · Rehabilitation services
The lotProcurement structure
single lot · value publishedLot #1CNWL is a combined trust that provides services throughout a person’s life, covering…AwardedRenewalPublished value£10,833,000
CNWL is a combined trust that provides services throughout a person’s life, covering community, sexual health, mental health, offender care and addictions services in London, Milton Keynes and beyond. This includes providing mental health care to the North West London population of Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster. <br/><br/>The Trust has made significant progress in improving and advancing urgent and acute care pathways. The ambition is to ensure there are a range of alternative provisions available, and for people who require an admission, the admission should be purposeful and meaningful. Early discharge is facilitated with a focus on an individual’s recovery journey and to enable them to live independently in the community and at home. <br/><br/>The Trust is intending on awarding a contract to provide a supported accommodation service for individuals to ‘step down’ from acute mental health inpatient units. There will be locations across all five North West London boroughs to ensure good accessibility, with adequate 24/7 on-site support. <br/><br/>The aim of the Step-Down service is to facilitate safe and early discharge from acute settings, bring service users back into their community as early as possible, promote independence and autonomy, and provide effective and supportive mental healthcare in the least restrictive setting possible.<br/><br/>The aims of the service include to:<br/><br/>- Support early discharge of patients from acute mental health wards safely into the community, supporting a reduction in length of stay and releasing capacity.<br/>- Support early discharge of CNWL service users in out of area beds, including, where necessary, co-ordinating service user repatriations. <br/>- Provide recovery-focused environments that support service users to build independence, engage with activities of daily living and remain complaint with treatment. <br/>- Provide social care support, particularly in relation to benefits and housing process. <br/>- Refer/ signpost patients to activities within the local community that will support recovery.<br/>- Provide support to service users with discharge goals and ensure timely discharge is being facilitated so the Step-Down service can continue to support flow.<br/>- Work jointly with CNWL Teams and other relevant organisations to support referrals, patient care and discharge planning, and participate in/ lead MDT Professionals meetings.<br/><br/>Central and North West London NHS Foundation Trust (CNWL) are intending to award a contract to LifeCome Care Limited following a Competitive Process under The Health Care Services (Provider Selection Regime) Regulations 2023.<br/><br/>The lifetime value of the contract (5 years with two optional one year extensions options) is £10,652,230.<br/><br/>The anticipated contract start date is 01/12/2026.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Improving Access, Reducing Health Inequalities and Facilitating Choice: 8%
- Quality and Innovation: 27%
- Value: 30%
- Social Value: 10%
- Integration, Collaboration and Service Sustainability: 25%
Published award criteria (5)
- Integration, Collaboration and Service Sustainability: 25%
- Improving Access, Reducing Health Inequalities and Facilitating Choice: 8%
- Quality and Innovation: 27%
- Social Value: 10%
- Value: 30%
- Suitability
Suppliers will be assessed via the Supplier Questionnaire (Basic Selection Criteria) for suitability to progress through to the second stage, whereby the written submission will be evaluated and scored for Technical and Quality.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes
- First published
- 11 Jun 2026, 13:25 BST
- Last source update
- 5 Oct 2026, 14:21 BST
- Award evaluation window
- 29 Jun 2026 – …
- Authority reference
C452873- FTS notice number
2026/S 000-093869- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06b2f1Find a Tender
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on Thursday, 15th October 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Written representations should be sent to [email protected]<br/><br/>Decision-makers:<br/><br/>Col Te Aho - Stepdown Service Manager<br/>Lucy Nelson - Senior Strategy and Transformation Lead<br/>Mark Sellars - Deputy Director of Urgent Care<br/>Phillip Perkins - CNWL Board Member<br/>Selena Cox - Director of Urgent Care<br/><br/>There were no identified conflicts of interest of individuals making the decision.<br/><br/>The five key criteria used by the authority in making its decision were:<br/><br/>Key criteria 1: Quality and innovation – 27% weighting<br/>i) A Provider can deliver high-quality, person-centred support for service users accessing the step-down service. <br/>ii) A Provider will deliver ongoing improvement to service delivery and to the highest standard<br/> <br/>Key criteria 2: Value: - 30% weighting<br/>That the provider demonstrates on going value. That the quality of the service, overall patient experience and downstream requirements are met balancing the overall costs, system and patient benefits and the financial implication of a proposed contracting arrangement.<br/><br/>Key criteria 3: Integration, collaboration and service sustainability – 25% weighting<br/>That the provider can deliver an integrated, collaborative and sustainable service in the following ways:<br/>(i) an integrated service (including with other health care services, health-related services or social care services),<br/>(ii) a collaborative service (including with providers and with persons providing health-related services or social care services), and<br/>(iii) a sustainable service (which includes the stability of good quality health care services or service continuity of health care services),so as to improve health outcomes.<br/><br/>Key criteria 4. Improving access, reducing health inequalities and facilitating choice – 8% weighting<br/>That the provider is improving access, reducing health inequalities and facilitating choice throughout the step-down bed pathway. That the provider is ensuring accessibility to services and treatments for all eligible patients, improving health inequalities and ensuring that patients have choice in respect of their health care.<br/><br/>Key criteria 5: Social value – 10% weighting<br/>That the provider can demonstrate social value, to improve economic, social and environmental well-being in the geographical area relevant to a proposed contracting arrangement.<br/><br/>LifeCome Care Limited demonstrates a strong ability to meet all five key PSR criteria in delivering the Step Down Beds with 24hr Live in Support across the boroughs of Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster.
How it was run
Official noticeTender documents are also served through a separate tool: https://atamis-1928.my.site.com/s/Welcome ↗
- Submission deadline
- 22 Jul 2026, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 29 Jun 2026, 17:00 BST
Timeline
29 Jun 2026 → 1 Dec 2026 · 4 dates- Bids opened108 days ago29 Jun 2026, 17:00 BST
- Submission deadline86 days ago22 Jul 2026, 12:00 BST
- Notice published11 days ago5 Oct 2026, 14:21 BST
- Today16 Oct 2026
- Contract startsin 46 days1 Dec 2026
Notice history
6 events · 3 releases on Find a Tender · since 29 Jun 2026- Published value updated to £10,833,00029 Jun 2026, 17:06 BSTwas £10,830,000
- Procurement method changed29 Jun 2026, 17:06 BST
- Deadline moved to 22 Jul 2026, 12:00 BST29 Jun 2026, 17:06 BST+23 days · was 29 Jun 2026
- Buyer details updated29 Jun 2026, 17:06 BST
- Status changed to complete5 Oct 2026, 14:21 BST
- Buyer details updated5 Oct 2026, 14:21 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lifecome LimitedSME | — | — | Awarded |
Contracts
Contract 093869-2026-1 · Lifecome LimitedSME
- Signed
- 5 Oct 2026
- Value
- £10,652,230
- Period
- … – 30 Nov 2033
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 8bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- Central London Community Healthcare NHS TrustReview body
- NHS EnglandReview body
- Royal Courts of JusticeReview body
Bidders & participating suppliers
1 commercial party on the notice- Lifecome Care LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria