← Back to search results

AwardedFind a Tender · award

Provision of a Platform used for the Isle of Wight Council's Wightcare Services

Buyer: Isle of Wight Council →

BuyerIsle of Wight Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published9 Oct 2025

What is being bought

The requirement is for a tele-alarm call handling platform that is fully digital. The Authorities Wightcare service is unique on the island as it provides a call handling service along with a Responder Service when people need the physical help of a person. Our Responder Services sets us apart from any other island based provider of services.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Provision of a Platform used for the Isle of Wight Council's Wightcare Services

Statusactive
Value£146,927

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0524cb
Latest release ID063698-2025
Latest release timestampThu Oct 09 2025 11:51:01 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsBelow threshold - open competition
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
9 Oct 2025award, contract063698-2025
23 Jun 2025tender034507-2025
23 May 2025planning027045-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "063698-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-10-09T12:51:01+01:00",
  "ocid": "ocds-h6vhtk-0524cb",
  "buyer": {
    "id": "GB-PPON-PGYX-7387-YJXG",
    "name": "Isle of Wight Council"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UKJ34",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "48000000",
              "scheme": "CPV",
              "description": "Software package and information systems"
            },
            {
              "id": "72000000",
              "scheme": "CPV",
              "description": "IT services: consulting, software development, Internet and support"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-04253883",
          "name": "E.NOVATION UK LIMITED TRADING AS ENOVATION"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "DN779425",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "Provision of a Platform used for the Isle of Wight Council's Wightcare Services",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The requirement is for a tele-alarm call handling platform that is fully digital. The Authorities Wightcare service is unique on the island as it provides a call handling service along with a Responder Service when people need the physical help of a person. Our Responder Services sets us apart from any other island based provider of services.",
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PGYX-7387-YJXG",
      "name": "Isle of Wight Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ34",
        "country": "GB",
        "locality": "Newport",
        "postalCode": "PO30 1UD",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PGYX-7387-YJXG",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "lucy.chandler@iow.gov.uk"
      }
    },
    {
      "id": "GB-COH-04253883",
      "name": "E.NOVATION UK LIMITED TRADING AS ENOVATION",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD46",
        "country": "GB",
        "locality": "Rossendale",
        "postalCode": "BB4 5HU",
        "countryName": "United Kingdom",
        "streetAddress": "17 Link 665 Business Centre Todd Hall Road"
      },
      "details": {
        "url": "http://www.enovationgroup.com",
        "vcse": false,
        "scale": "sme"
      },
      "identifier": {
        "id": "04253883",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "sales.uk@enovationgroup.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PNGR-3571-PPMM",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "1",
      "title": "Provision of a Platform used for the Isle of Wight Council's Wightcare Services",
      "value": {
        "amount": 146927,
        "currency": "GBP",
        "amountGross": 176312
      },
      "period": {
        "endDate": "2028-10-31T23:59:59Z",
        "startDate": "2025-11-01T00:00:00Z"
      },
      "status": "active",
      "awardID": "1",
      "documents": [
        {
          "id": "063698-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/063698-2025",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2025-10-09T12:51:01+01:00"
        }
      ],
      "dateSigned": "2025-09-26T00:00:00+01:00",
      "agreedMetrics": [
        {
          "id": "1",
          "title": "Response Times"
        },
        {
          "id": "2",
          "title": "Uptime / System availability"
        },
        {
          "id": "3",
          "title": "None"
        }
      ],
      "aboveThreshold": false
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (3 releases)
9 Oct 2025 · 063698-2025 · award, contract
{
  "id": "063698-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-10-09T12:51:01+01:00",
  "ocid": "ocds-h6vhtk-0524cb",
  "buyer": {
    "id": "GB-PPON-PGYX-7387-YJXG",
    "name": "Isle of Wight Council"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UKJ34",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "48000000",
              "scheme": "CPV",
              "description": "Software package and information systems"
            },
            {
              "id": "72000000",
              "scheme": "CPV",
              "description": "IT services: consulting, software development, Internet and support"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-04253883",
          "name": "E.NOVATION UK LIMITED TRADING AS ENOVATION"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "DN779425",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "Provision of a Platform used for the Isle of Wight Council's Wightcare Services",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The requirement is for a tele-alarm call handling platform that is fully digital. The Authorities Wightcare service is unique on the island as it provides a call handling service along with a Responder Service when people need the physical help of a person. Our Responder Services sets us apart from any other island based provider of services.",
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PGYX-7387-YJXG",
      "name": "Isle of Wight Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ34",
        "country": "GB",
        "locality": "Newport",
        "postalCode": "PO30 1UD",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PGYX-7387-YJXG",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "lucy.chandler@iow.gov.uk"
      }
    },
    {
      "id": "GB-COH-04253883",
      "name": "E.NOVATION UK LIMITED TRADING AS ENOVATION",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD46",
        "country": "GB",
        "locality": "Rossendale",
        "postalCode": "BB4 5HU",
        "countryName": "United Kingdom",
        "streetAddress": "17 Link 665 Business Centre Todd Hall Road"
      },
      "details": {
        "url": "http://www.enovationgroup.com",
        "vcse": false,
        "scale": "sme"
      },
      "identifier": {
        "id": "04253883",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "sales.uk@enovationgroup.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PNGR-3571-PPMM",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "1",
      "title": "Provision of a Platform used for the Isle of Wight Council's Wightcare Services",
      "value": {
        "amount": 146927,
        "currency": "GBP",
        "amountGross": 176312
      },
      "period": {
        "endDate": "2028-10-31T23:59:59Z",
        "startDate": "2025-11-01T00:00:00Z"
      },
      "status": "active",
      "awardID": "1",
      "documents": [
        {
          "id": "063698-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/063698-2025",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2025-10-09T12:51:01+01:00"
        }
      ],
      "dateSigned": "2025-09-26T00:00:00+01:00",
      "agreedMetrics": [
        {
          "id": "1",
          "title": "Response Times"
        },
        {
          "id": "2",
          "title": "Uptime / System availability"
        },
        {
          "id": "3",
          "title": "None"
        }
      ],
      "aboveThreshold": false
    }
  ],
  "initiationType": "tender"
}
23 Jun 2025 · 034507-2025 · tender
{
  "id": "034507-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-06-23T16:46:51+01:00",
  "ocid": "ocds-h6vhtk-0524cb",
  "buyer": {
    "id": "GB-PPON-PGYX-7387-YJXG",
    "name": "Isle of Wight Council"
  },
  "tender": {
    "id": "DN779425",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 125000,
          "currency": "GBP",
          "amountGross": 150000
        },
        "status": "active",
        "renewal": {
          "description": "Sole discretion of the Authority 12m + 12m"
        },
        "hasRenewal": true,
        "awardCriteria": {
          "description": "55% Quality\n5% Social Value\n40% Price"
        },
        "contractPeriod": {
          "endDate": "2028-10-31T23:59:59Z",
          "startDate": "2025-11-01T00:00:00Z",
          "maxExtentDate": "2030-10-31T23:59:59Z"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKJ34",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Provision of a Platform used for the Isle of Wight Council's Wightcare Services",
    "value": {
      "amount": 125000,
      "currency": "GBP",
      "amountGross": 150000
    },
    "status": "active",
    "documents": [
      {
        "id": "034507-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/034507-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-06-23T16:46:51+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The requirement is for a tele-alarm call handling platform that is fully digital. The Authorities Wightcare service is unique on the island as it provides a call handling service along with a Responder Service when people need the physical help of a person. Our Responder Services sets us apart from any other island based provider of services.",
    "tenderPeriod": {
      "endDate": "2025-07-23T14:00:00+01:00"
    },
    "aboveThreshold": false,
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "www.iow.gov.uk",
    "procurementMethodDetails": "Below threshold - open competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PGYX-7387-YJXG",
      "name": "Isle of Wight Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ34",
        "country": "GB",
        "locality": "Newport",
        "postalCode": "PO30 1UD",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PGYX-7387-YJXG",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "lucy.chandler@iow.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
23 May 2025 · 027045-2025 · planning
{
  "id": "027045-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-05-23T17:07:54+01:00",
  "ocid": "ocds-h6vhtk-0524cb",
  "buyer": {
    "id": "GB-PPON-PGYX-7387-YJXG",
    "name": "Isle of Wight Council"
  },
  "tender": {
    "id": "DN775856",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "contractPeriod": {
          "endDate": "2028-10-31T23:59:59Z",
          "startDate": "2025-11-01T00:00:00Z",
          "maxExtentDate": "2030-10-31T23:59:59Z"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKJ34",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          },
          {
            "id": "79500000",
            "scheme": "CPV",
            "description": "Office-support services"
          },
          {
            "id": "79700000",
            "scheme": "CPV",
            "description": "Investigation and security services"
          }
        ]
      }
    ],
    "title": "Platform and Equipment used for the Isle of Wight Council’s Wightcare Service.",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Our Wightcare service is unique on the island as it provides a call handling service along with a Responder Service when people need the physical help of a person. Our Responder Services sets us apart from any other island based provider of services.\nWe need a tele-alarm call handling platform that is fully digital and has a range of equipment, such as fire alarms in the home or movement sensors (to name a few) that are compatible with the system and fully digital.",
    "mainProcurementCategory": "goods"
  },
  "parties": [
    {
      "id": "GB-PPON-PGYX-7387-YJXG",
      "name": "Isle of Wight Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ34",
        "country": "GB",
        "locality": "Newport",
        "postalCode": "PO30 1UD",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall, High Street"
      },
      "details": {
        "url": "https://www.iow.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PGYX-7387-YJXG",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Mrs Lucy Chandler",
        "email": "lucy.chandler@iow.gov.uk",
        "telephone": "+44 1983821000"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "027045-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/027045-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-05-23T17:07:54+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-06-06T23:59:59Z",
        "description": "It is important to note that this is not an invitation to tender, it is strictly a Preliminary Market Engagement Questionnaire, intended to capture market information.\nThe Authority is engaging with potential suppliers to seek views and feedback to the information provided and questionnaire.  This is intended to be used to assist the Authority on deciding the next steps for the procurement of the platform and equipment used for our Wightcare Service.\nWe need a tele-alarm call handling platform that is fully digital and has a range of equipment, such as fire alarms in the home or movement sensors (to name a few) that are compatible with the system and fully digital.\nIt is important to note that this is not an invitation to tender, it is strictly a Preliminary Market Engagement Questionnaire, intended to capture market information."
      }
    ]
  },
  "initiationType": "tender"
}