Find a TenderPlanned procurementPreliminary market engagement notice
Published 26 Feb 2026, 13:56 GMT

Official UK procurement notice

Provision of a Digital Inclusion Service

Authority: Gloucestershire County Council- (Local council)

ServicesAbove thresholdSME suitableVCSE suitable
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected Date not publishedfrom the planned procurement notice
Contract term 3 yrsends 31 Mar 2030 · starts 1 Apr 2027

What is being bought

Published requirement description

Gloucestershire County Council intends to procure a comprehensive, countywide digital inclusion service to ensure that every resident, regardless of age, income, health status, or location, can participate safely and confidently in an increasingly digital society. This procurement will drive the Council's Digital Infrastructure, Inclusion and Innovation Strategy (DIIIS), which sets a clear vision for a "digitally connected and inclusive Gloucestershire" and commits the authority to targeted skills support through libraries and the VCSE sector.

The following link points you to the ProContract procurement portal

procontract.due-north.com/Opportunities/Index ↗

CPV: Other community, social and personal services

The lotProcurement structure

single lot · no lot value published
Lot #1Planned 3 yrsSMEVCSE
Contract period: 1 Apr 2027 – 31 Mar 2030 (3 yrs)
Delivery: South WestEligibility: SME eligibleVCSE eligible

Who is likely to bid for this lot ↓

Pipeline intelligence · planning stage: how this market runs before the tender is published

How Gloucestershire County Council- buys Other community, social and personal services (CPV 98), and who usually turns up

Gloucestershire County Council-’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Other community, social and personal services (CPV 98) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerGloucestershire County Council- · division 98
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 0 of 4 known-size awards · market: division 98 · South West England, n=100
0 of 459%

No small-firm winners recorded among this authority’s published awards in this sample.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Here, local means registered in South West England.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 4 of 6 known-location awards · market: division 98 · South West England, n=146
67%40%

Most of this buyer’s recorded winners are registered in South West England.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 20 decided notices · market: division 98 · South West England, n=23
42 days38 days

Half of these awards were announced within 42 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

The market share is a minimum: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: 7 procurements with awards; rival share unknown · market: division 98 · South West England, n=146
—58%

Awards are recorded, but published direct routes and bid counts do not establish this buyer’s share.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer42 lots with bid counts · all categories
29% had one bid
The market43 lots with bid counts · division 98 · South West England
26% had one bid
Buyer / market · select a colour for counts
1 bid29% / 26%
Buyer: 12 of 42 lots with published bid counts. Market: 11 of 43 lots with published bid counts.
2–340% / 42%
Buyer: 17 of 42 lots with published bid counts. Market: 18 of 43 lots with published bid counts.
4–621% / 23%
Buyer: 9 of 42 lots with published bid counts. Market: 10 of 43 lots with published bid counts.
7+10% / 9%
Buyer: 4 of 42 lots with published bid counts. Market: 4 of 43 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyer26 lots with estimate and award · all categories
31% below estimate
The market26 lots with estimate and award · division 98 · South West England
19% below estimate
Buyer / market · select a colour for counts
Below estimate31% / 19%
Buyer: 8 of 26 lots with an estimate and award. Market: 5 of 26 lots with an estimate and award.
Within ±2%58% / 69%
Buyer: 15 of 26 lots with an estimate and award. Market: 18 of 26 lots with an estimate and award.
Above estimate12% / 12%
Buyer: 3 of 26 lots with an estimate and award. Market: 3 of 26 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #136 monthsSME suitableEstimate not published
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 43 past lots.

A forecast, not a list of bidders.

—No model forecast yet26% single-bid risk
Past bids on 43 similar lots
1 bid26%
11 of 43 similar past lots received 1 bid (26%).
2–342%
18 of 43 similar past lots received 2–3 (42%).
4–623%
10 of 43 similar past lots received 4–6 (23%).
7+9%
4 of 43 similar past lots received 7+ (9%).
Comparable past lots usually drew 3 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Estimate not published
The buyer published no estimate for this lot, so there is nothing to forecast against. A price prediction here would be a number about a number we do not have.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

SupplierThis buyer’s earlier contractLotAward valueWhy listed
Wealden & Eastbourne LifelineEarlier contractProvision of Telecare and Telehealth Servicesnotice published Nov 2021—£323kMatched as the earlier contract

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Planned procurement
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
26 Feb 2026, 13:56 GMT
Last source update
26 Feb 2026, 13:56 GMT
Authority reference
DN808177
FTS notice number
2026/S 000-017363
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Other community, social and personal services
Delivery area
South West (UKK)
Official registry OCID
ocds-h6vhtk-065d1c Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

26 Feb 2026 → 1 Apr 2027 · 3 dates
  1. Planning notice published236 days ago
    26 Feb 2026, 13:56 GMT
  2. Market engagement208 days ago
    25 Mar 2026, 23:59 GMT

    The Council wishes to inform current and potential service providers as to its future intentions for the three-year period commencing 1 April 2027 in respect of delivering its Countywide Digital Inclusion Service.

    This will be an opportunity for those attending to comment on the proposed service delivery.

    A presentation will be delivered by the Project Team and emailed after the meeting to those attending.

    It should be noted that the meeting will be recorded to allow the Project Team to fully capture the content of the meeting.

    Attendance at the meeting is restricted to two representatives from each organisation.

    Please confirm attendance via email to: [email protected]

    Detailing:

    Organisation Name

    Names and position of those attending

    Background to Procuring a Countywide Digital Inclusion Service

    Gloucestershire County Council intends to procure a comprehensive, countywide digital inclusion service to ensure that every resident, regardless of age, income, health status, or location, can participate safely and confidently in an increasingly digital society. This procurement will drive the Council's Digital Infrastructure, Inclusion and Innovation Strategy (DIIIS), which sets a clear vision for a "digitally connected and inclusive Gloucestershire" and commits the authority to targeted skills support through libraries and the VCSE sector.

    Digital inclusion is not an optional extra; it is foundational to life chances and public value:

    • Health and well-being: Core NHS services, including appointment booking, repeat prescriptions, and access to personal health records via the NHS App.
    • Cost of living: Being online helps households compare tariffs, manage finances.
    • Education and employment: Essential digital skills underpin learning at all ages and are now implicit in most jobs.
    • Community participation and safety: Digital connectivity supports volunteering, local democracy, social networks, and access to council and partner services.
    • Why a county wide service:

    A county wide contract will deliver consistency, value for money, and measurable outcomes across all six districts, while retaining the local flexibility needed to reach those who are least likely to seek help. The model we are commissioning combines a single framework for governance, quality, safeguarding, data standards, and reporting with locally rooted delivery that can adapt to distinct community needs and geographies.

    Modules for inclusion Within the Service:

    • Getting Started Online
    • Navigating the Internet
    • Staying Safe Online
    • Communicating Online
    • Managing Money Online
    • Accessing Health and Care Services
    • Employment Skills
    • Accessibility and Inclusion
    • Online Council and Government Services
    • Affordability and Digital Deals
    • Lifelong Learning

    Success depends on Trust:

    The Council is committed to commissioning in a way that leverages the credibility and relationships that VCSE organisations. We will encourage consortia and supply chain models that enable smaller, grassroots providers to participate, and we will expect strong arrangements for volunteer recruitment, training, and support so that community champions can extend reach sustainably.

  3. Today
    20 Oct 2026
  4. Contract startsin 162 days
    1 Apr 2027, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Preliminary market engagement notice published
    26 Feb 2026, 13:56 GMT
    UK2

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Gloucestershire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PZHT-7473-ZVPN Shire Hall, Westgate Street, Gloucester, South West, GL1 2TGContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure