Provision of a Choice Based Lettings and Homelessness System

The aim is to explore the market to identify an efficient system that is compliant with housing and homelessness legislation to replace our existing system.

The Council wants to ensure that any procurement and contract award relating to the provision of a housing system is done so with as much consideration to market research as possible. The aim is to explore the market to identify an efficient system that is compliant with housing and homelessness legislation to replace our existing system.

The dual purpose of this exercise is to seek engagement with suppliers regarding the potential to provide a housing software solution that meets our needs. This will also enhance our understanding of what is achievable within the constraints of current budget pressure.

We may decide to invite Selected Potential Providers to interview to discuss their responses to the questionnaire further. If these are held, they may be between 27th and the 31st of October 2025

Potential Providers will be invited to complete the online questionnaire and benchmarking schedule available on the Council's e-tendering portal (Pro Contract): procurement.southend.gov.uk ↗. If suppliers are not already registered on the portal, you will need to do so to take part in this engagement process.

If you are interested in taking part in the Engagement Process, including the possibility of attending the Interview Stage, where your company's questions can be put directly to the Council, we would ask your company to register on the Council's e-tendering portal: procurement.southend.gov.uk ↗ and complete the online questionnaire no later than the deadline: of 5pm on Friday the 3rd of October 2025.

Requests for clarification can be made via the Council's e-tendering portal email to procurement.southend.gov.uk ↗ no later than 3pm on Friday 19th of September 2025.