Find a TenderAwarded
Published 6 Sept 2021, 16:25 BST

Official UK procurement notice

Provision of a Care at Home Service

Official notice

Authority: Inverclyde Council (Local council)

Framework agreement5 lotsServicesOpen procedureSME suitableMax 3 lots per supplier
Framework ceiling (notional)£4,441,760total for 5 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 22 Dec 2021awarded 29 Mar 2022
Lots 5max 3 won per supplier
Framework period 2 yrsends 31 Mar 2024 · extension options published · starts 1 Apr 2022

What is being bought5 lots · detail below

Published requirement description

Inverclyde Council are seeking suitably qualified providers to carry out Care at Home Services within the Inverclyde Area.

  • Recurrence: The next tendering opportunity for this service is estimated around November 2023.

CPV: Social work and related services

How this framework works

From the published notice
Bids received
6 bids on the busiest of 4 lots · 5 suppliers appointed
Framework period
2 yrs from 1 Apr 2022

Lots and requirements (5)Procurement structure

5 lots · no lot values published · win at most 3 of them · same evaluation weights on every lot
Lot #1Kilmacolm and Quarriers (East and West)CancelledRenewal 2 yrs

Inverclyde Council operates a Health and Social Care Partnership in conjunction with NHS Greater Glasgow and Clyde. Inverclyde Council are looking to appoint Providers to provide a Care at Home Service to meet the Assessed Needs of Service Users. The Providers must provide responsive support dependent on the fluctuating needs of the Service User, in which support must be provided 24 hours a day 7 days a week, 52 weeks per year. The main service for this requirement operates between the hours of 7am to 11pm, however there will be occasions to provide the service overnight such as for respite or urgent situations. Additional information: Please refer to Tender Documents.

Contract period: 1 Apr 2022 – 31 Mar 2024 (2 yrs)
Delivery: Scotland
Extensions: The next tendering opportunity for this service is estimated around November 2023.Variant bids: not allowed
Lot #2Greenock East and Port GlasgowCancelledRenewal 2 yrs

Inverclyde Council operates a Health and Social Care Partnership in conjunction with NHS Greater Glasgow and Clyde. Inverclyde Council are looking to appoint Providers to provide a Care at Home Service to meet the Assessed Needs of Service Users. The Providers must provide responsive support dependent on the fluctuating needs of the Service User, in which support must be provided 24 hours a day 7 days a week, 52 weeks per year. The main service for this requirement operates between the hours of 7am to 11pm, however there will be occasions to provide the service overnight such as for respite or urgent situations. Additional information: Please refer to the Tender Documents.

Contract period: 1 Apr 2022 – 31 Mar 2024 (2 yrs)
Delivery: Scotland
Extensions: The next tendering opportunity for this service is estimated around November 2023.Variant bids: not allowed
Lot #3Greenock West and GourockCancelledRenewal 2 yrs

Inverclyde Council operates a Health and Social Care Partnership in conjunction with NHS Greater Glasgow and Clyde. Inverclyde Council are looking to appoint Providers to provide a Care at Home Service to meet the Assessed Needs of Service Users. The Providers must provide responsive support dependent on the fluctuating needs of the Service User, in which support must be provided 24 hours a day 7 days a week, 52 weeks per year. The main service for this requirement operates between the hours of 7am to 11pm, however there will be occasions to provide the service overnight such as for respite or urgent situations. Additional information: Please refer to the Tender Documents.

Contract period: 1 Apr 2022 – 31 Mar 2024 (2 yrs)
Delivery: Scotland
Extensions: The next tendering opportunity for this service is estimated around November 2023.Variant bids: not allowed
Lot #4Greenock South West (inner & outer), Inverkip and Wemyss BayCancelledRenewal 2 yrs

Inverclyde Council operates a Health and Social Care Partnership in conjunction with NHS Greater Glasgow and Clyde. Inverclyde Council are looking to appoint Providers to provide a Care at Home Service to meet the Assessed Needs of Service Users. The Providers must provide responsive support dependent on the fluctuating needs of the Service User, in which support must be provided 24 hours a day 7 days a week, 52 weeks per year. The main service for this requirement operates between the hours of 7am to 11pm, however there will be occasions to provide the service overnight such as for respite or urgent situations. Additional information: Please refer to the Tender Documents.

Contract period: 1 Apr 2022 – 31 Mar 2024 (2 yrs)
Delivery: Scotland
Extensions: The next tendering opportunity for this service is estimated around November 2023.Variant bids: not allowed
Lot #5Inverclyde Wide - Ad HocCancelledRenewal 2 yrs

Inverclyde Council operates a Health and Social Care Partnership in conjunction with NHS Greater Glasgow and Clyde. Inverclyde Council are looking to appoint Providers to provide a Care at Home Service to meet the Assessed Needs of Service Users. The Providers must provide responsive support dependent on the fluctuating needs of the Service User, in which support must be provided 24 hours a day 7 days a week, 52 weeks per year. The main service for this requirement operates between the hours of 7am to 11pm, however there will be occasions to provide the service overnight such as for respite or urgent situations. Additional information: Please refer to the Tender Documents.

Contract period: 1 Apr 2022 – 31 Mar 2024 (2 yrs)
Delivery: Scotland
Extensions: The next tendering opportunity for this service is estimated around November 2023.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 5 lots
Quality: 59%Price: 40%Social value: 1%
Published sub-criteria (6)
  • Service Delivery: 25%
  • Staff Skills, Expertise & Qualifications: 8%
  • Quality Assurance processes, procedures and reporting: 8%
  • Fair Work First: 18%
  • price: 40%
  • Social (Community) Benefits: 1%
Published award criteria (6)
  • Service Delivery: 25
  • Staff Skills, Expertise & Qualifications: 8
  • Quality Assurance processes, procedures and reporting: 8
  • Fair Work First: 18
  • Social (Community) Benefits: 1
  • Price: 40
Conditions of participation3
  • Economic & financial standing

    Inverclyde Council will check the financial status of applicants by means of a Dun and Bradstreet assessment. In order to be considered, applicants must achieve one of the following:

    Minimum: (a) Where the tenderers Dun & Bradstreet risk indicator is 3 or less, the annual contract value should also be less than 50% of the tenderers average turnover over the preceding 2 years. OR (b) Where the tenderers Dun & Bradstreet risk indicator is 2 or less, the annual contract …
  • Technical & professional ability

    SPD PART 4C.1.2

    Bidders will be required to provide 2 examples of services carried out in the past 3 years that demonstrate that they have the relevant experience to deliver a Care at Home Service. The examples provided must be of a similar size and nature to this contract opportunity.

    ***

    SPD 4C SUBCONTRACTORS

    Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.

    ***

    SPD 4D QUALITY MANAGEMENT PROCEDURES

    The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) OR hold the information contained in the buyer attachment area in PCS-T (file name "Contract Notice Additional Information").

    ***

    HEALTH & SAFETY

    The bidder must hold a UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with BS OHSAS 18001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum OR hold the information contained in the buyer attachment area in PCS-T (file name "Contract Notice Additional Information").

    ***

    SPD 4D - ENVIRONMENTAL MANAGEMENT PROCEDURES

    If the bidder does not hold UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate then the bidde…

  • Technical & professional ability

    It is a material condition of this Agreement that as at the Commencement Date and throughout the Contract Period the Provider shall have in respect of the Services a current certificate of registration under the Regulation of Care (Scotland) Act 2001 as a Care at Home Service. The Provider must maintain Care Inspectorate grades of 3 (adequate) and above across all areas of performance examined during inspections which cover “Quality of Care and Support”, “Quality of Staffing” and “Quality of Management and Leadership”. Any Provider who is newly registered must obtain at its first inspection and thereafter maintain the aforementioned Care Inspectorate grades. Where the Service receives a Care Inspectorate grade of 2 or less in any specified area, and where it generally provided good quality of care and has not previously been graded at 2 or below, the Provider shall be given the opportunity through a robust Improvement Plan agreed with the Care Inspectorate, in conjunction with the action plan agreed with the Council.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “Provision of a Care at Home Service” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · The next tendering opportunity for this service is estimated around November 2023.
First published
6 Sept 2021, 16:25 BST
Last source update
20 Apr 2022, 11:15 BST
Award evaluation window
17 Dec 2021 – …
FTS notice number
2022/S 000-010274
Classification (CPV)
Social work and related services
Delivery area
Scotland (UKM83)
Official registry OCID
ocds-h6vhtk-02ddac Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: As per the Framework Agreement terms, service referrals will be offered to the providers in the specific lot area (lots 1-3) for contract. Where no offers are received or accepted to contract, service referrals will be offered to the providers appointed to Lot 5 (ad-hoc lot). Further to this, as per the Framework Agreement terms, Lot 4 will not be retendered. Instead service referrals within the area of Greenock South West (inner & outer), Inverkip and Wemyss Bay, will be offered to the providers appointed to Lot 5 (ad-hoc lot). Due to the above, the value of the ad-hoc lot cannot be guaranteed and has been stated as 1GBP for the purposes of this award notice. (SC Ref:690757)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ↗

Appointment period ends
22 Dec 2021, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
17 Dec 2021, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

15 Nov 2021 → 20 Apr 2022 · 5 dates
  1. Next notice expected
    15 Nov 2021
  2. Bids opened
    17 Dec 2021, 12:00 GMT
  3. Admission / appointment period endsperiod end, not a bid countdown
    22 Dec 2021, 12:00 GMT
  4. Contract starts
    1 Apr 2022, 00:00 BST
  5. Notice published
    20 Apr 2022, 11:15 BST

Notice history

6 events · 5 releases on Find a Tender · since 25 Nov 2021
  1. Published value updated to £4,441,760
    25 Nov 2021, 11:24 GMT
    was £8,104,000
  2. Status changed to active
    25 Nov 2021, 11:24 GMT
  3. Procurement method changed
    25 Nov 2021, 11:24 GMT
  4. Deadline moved to 22 Dec 2021, 12:00 GMT
    25 Nov 2021, 11:24 GMT
    +5 days · was 17 Dec 2021, 12:00 GMT
  5. Deadline published: 17 Dec 2021, 12:00 GMT
    25 Nov 2021, 11:24 GMT
  6. Status changed to complete
    20 Apr 2022, 11:15 BST
Published amendments (2 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.217 Dec 202122 Dec 2021+5 d
—Bid openingConditions for opening of tenders · IV.2.717 Dec 202122 Dec 2021+5 d
—TextIII.1.2Change to Economic and Financial Standing conditions for participation. Section number: III.1.2) (a) Where the tenderers Dun & Bradstreet risk indicator is 3 or less, the annual contract value should also be less than 50% of the tenderers average turnover over the preceding 2 years. OR (b) Where the tenderers Dun & Bradstreet risk indicator is 2 or less, the annual contract value should also be le…Change to Economic and Financial Standing conditions for participation. Section number: III.1.2) (a) Where the tenderers Dun & Bradstreet risk indicator is 3, the annual contract value should also be less than 50% of the tenderers average turnover over the preceding 2 years (with audited accounts dated within 24 months of the date of the financial check). OR (b) Where the tenderers Dun & Bradstree…

Delay to publication of ITT.

Change to Economic and Financial Standing conditions for participation. Section number: III.1.2) (a) Where the tenderers Dun & Bradstreet risk indicator is 3, the annual contract value should also be less than 50% of the tenderers average turnover over the preceding 2 years (with audited accounts dated within 24 months of the date of the financial check). OR (b) Where the tenderers Dun & Bradstree…

Routine re-releases (5)
  • 2021-11: 1 release · 25 Nov 2021
  • 2021-09: 1 release · 6 Sept 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 5admitted to the panel · see the list ↓
Bids received 64 from SMEs · busiest of 4 lots
Contracts signed 4latest 29 Mar 2022

4 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Kilmacolm and Quarriers (East and West)

    Signed
    29 Mar 2022
    Value
    £741,600
    Period
    … – 31 Mar 2024
    Status
    active
  • Greenock East and Port Glasgow

    Signed
    29 Mar 2022
    Value
    £897,340
    Period
    … – 31 Mar 2024
    Status
    active
  • Greenock West and Gourock

    Signed
    29 Mar 2022
    Value
    £1,386,800
    Period
    … – 31 Mar 2024
    Status
    active
  • Inverclyde Wide - Ad Hoc

    Signed
    29 Mar 2022
    Value
    £1
    Period
    … – 31 Mar 2024
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Kilmacolm and Quarriers (East and West)3bids · 3 electronic2——
2 · Greenock East and Port Glasgow5bids · 5 electronic3——
3 · Greenock West and Gourock4bids · 4 electronic3——
5 · Inverclyde Wide - Ad Hoc6bids · 6 electronic4——

Contracting authority & participating public bodies

Inverclyde Council

Contracting authorityLocal CouncilRegional or local authorityHealth Corporate Procurement, Municipal Buildings, Clyde Square, Greenock, Scotland, PA15 1LXContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Greenock Sheriff Court and Justice of the Peace CourtReview body 1 Nelson Street, Greenock

Framework contractors & participating bidders

5 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.