Find a TenderAwardedContract award notice
Published 11 Apr 2025, 09:38 BST

Official UK procurement notice

Provision for Mental Health and Homeless Supported Housing Service

Official notice

Authority: London Borough of Hounslow (Local council)

2 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£21,888,000total for 2 lots · £21,888,000 inc. VAT · 1 value update
Submissions closed 1 Sept 2025awarded 2 Dec 2025
Awarded to St Mungo's2 awards
Contract term 5 yrsends 31 Mar 2031 · up to 1 Apr 2034 with extensions · starts 1 Apr 2026

What is being bought2 lots · detail below

Published requirement description

The new homeless supported housing contract will be made up of 86 units across ten buildings:

75 units across nine buildings - supporting homeless adults with a range of needs, including

mental health and substance use. 11 units in one building - Short Stay Scheme - accommodation providing assessment of needs

and the most suitable offer of accommodation and short-stay rapid access.

This award notice relates to Lot 2,

at a total cost of £1,530,000 per annum, and total budget of £12,240,000.

  • The authority expects to re-tender this requirement around 31 Mar 2032, 23:59 BST.

CPV: Health and social work services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£18,240,000 together) · same evaluation weights on every lot
Lot #1Mental Health Supported HousingAwardedRenewal 5 yrsSMEVCSEPublished value£6,000,000

The service will support adults with severe mental health problems who are referred by London Borough of Hounslow, offering 24-hour supported housing with flexible, recovery-focused support.

The main role of the service is to provide supported move-on accommodation for individuals within the target group who are ready to take a first step down from a more intensively staffed setting. This will usually be from a community-based service, such as 24-hour supported living, but could also be hospital, provided an individual will be able to manage within the level of support provided by the service. In a smaller number of cases, appropriate individuals may be referred to the service as a step up from the wider supported accommodation pathway, mainstream housing or temporary accommodation.

The service will promote recovery, wellbeing and independence and meet the following aims as detailed in the Core Specification:

Maximise Independence

Improve Mental and Emotional Wellbeing

Enhance Quality of Life and Reduce Social Isolation

Improve Physical Wellbeing

Move on at the right time

Prevent placement breakdown

Contract period: 1 Apr 2026 – 31 Mar 2031 (5 yrs) · up to 1 Apr 2034 with extensionsValue: £6,000,000 exc. VAT · £7,200,000 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: Depending of services requirements.
Lot #2Homeless Supported Housing & Short Stay SchemeAwardedRenewal 5 yrsSMEVCSEPublished value£12,240,000

The overall aim of the service is to support homeless adults including those with multiple and complex needs, to move towards independent living.

The service will promote independence, wellbeing and recovery and meet the following aims as detailed in the Core Specification:

  • Maximise Independence
  • Improve Mental and Emotional Wellbeing
  • Enhance Quality of Life and Reduce Social Isolation
  • Improve Physical Wellbeing
  • Move on at the right time
  • Prevent placement breakdown

Support will be person-centered and holistic, meeting the service user's outcomes through individual casework, therapies, and through support to access services and resources in the local community

Contract period: 1 Apr 2026 – 31 Mar 2031 (5 yrs) · up to 1 Apr 2034 with extensionsValue: £12,240,000 exc. VAT · £14,688,000 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: Depending of services requirements.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 90%Price: 10%
Published award criteria (2)
  • Quality
  • Price
What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 31 Mar 2032
First published
11 Apr 2025, 09:38 BST
Last source update
2 Dec 2025, 17:08 GMT
Award evaluation window
Submission end – 8 Dec 2025
Authority reference
DN770517
FTS notice number
2025/S 000-039758
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-050106 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
1 Sept 2025, 12:00 BST
Clarification deadline
18 Aug 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Apr 2025 → 1 Apr 2026 · 10 dates
  1. Planning notice published
    11 Apr 2025, 09:38 BST
  2. Market engagement
    2 Jul 2025, 23:59 BST

    The Council is holding an online providers engagement event on 2nd July at 2pm. For the invite link to join the event please email

    [email protected]

    It is not a formal invitation to tender.

    It should be noted that this engagement is not a formal tendering process.

    The information we gain through our market engagement will help to inform our commissioning intentions and refine our specification for this service.

  3. Tender notice published
    14 Jul 2025, 17:55 BST
  4. Next notice expected
    14 Jul 2025, 23:59 BST
  5. Clarification questions by
    18 Aug 2025, 23:59 BST
  6. Submission deadline
    1 Sept 2025, 12:00 BST
  7. Assessment summaries sent322 days ago
    2 Dec 2025
  8. Latest notice published321 days ago
    2 Dec 2025, 17:08 GMT
  9. Award decision expected by315 days ago
    8 Dec 2025, 23:59 GMT
  10. Contract starts202 days ago
    1 Apr 2026, 00:00 BST

Notice history

10 events · 4 releases on Find a Tender · since 11 Apr 2025
  1. Preliminary market engagement notice published
    11 Apr 2025, 09:38 BST
    UK2
  2. Preliminary market engagement notice published
    27 Jun 2025, 20:59 BST
    UK2
  3. Tender notice published
    14 Jul 2025, 17:55 BST
    UK4
  4. Published value updated
    14 Jul 2025, 17:55 BST
  5. Status changed to active
    14 Jul 2025, 17:55 BST
  6. Procurement method changed
    14 Jul 2025, 17:55 BST
  7. Deadline published: 1 Sept 2025, 12:00 BST
    14 Jul 2025, 17:55 BST
  8. Contract award notice published
    2 Dec 2025, 17:08 GMT
    UK6
  9. Status changed to complete
    2 Dec 2025, 17:08 GMT
  10. Contract signature expected
    30 Jan 2026, 23:59 GMT
    scheduled
Routine re-releases (4)
  • 2025-04: 1 release · 11 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £12,000,0001 award exc. VAT
Bids received 1
Named bidders 1published on the award notice
Awarded toValueDateStatus
Lot 1 · Mental Health Supported Housing1 award
supplier not published—2 Oct 2025Awarded
Lot 2 · Homeless Supported Housing & Short Stay Scheme1 award
St Mungo'sVCSEContract for the Provision of Homeless Supported Housing1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2033Extensions: Contract extension could be used base on contract performance and to allow new procurement to take place. Up to a further 3years contract extension (1+1+1)£12,000,0002 Dec 2025Awarded

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Mental Health Supported Housing0final-stage tenders00—
2 · Homeless Supported Housing & Short Stay Scheme1final-stage tenders01—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

London Borough of Hounslow

Contracting authorityPublic authority - sub-central government GB-PPON: PQYY-1684-DYLV Hounslow House, 7 Bath Road, Hounslow, London, London, TW3 3EBContact email

Bidders & participating suppliers

1 commercial party on the notice
  • St Mungo'sAwarded supplierGB-COH: 8225808GB-PPON: PQMP-1374-QTVM 3 Thomas More Square, Tower Hill, London, E1W 1YWContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsTo access the tender document see below link https://procontract.due-north.com please register on the portal using below link:https://procontract.due-north.com/register

Notices published for this procedure