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Find a TenderCancelled
Published 19 Oct 2021, 20:37 BST

Official UK procurement notice

Proviosn of Customer Loyalty Services

Official notice

Authority: FIRST RAIL HOLDINGS LIMITED (Public body)·Consortium: 2 public authorities

4 lotsServicesNegotiated procedure with prior call for competition
Sectors: Business Services & Consultancy (79) Delivery: UK
Published estimate£8,200,000total for 4 lots
Submissions closed 19 Nov 2021
Lots 4see the lot list below

What is being bought4 lots · detail below

Published requirement description

Provision of Customer Loyalty Services for FRH businesses including Avanti West Coast, Great Western Railway, South Western Railway and TransPennine Express.

CPV: Customer-loyalty programme

Lots and requirements (4)Procurement structure

4 lots · all with a published value (£8,262,000 together)
Lot #1customer loyalty - AWCCancelledRenewalPublished value£3,600,000

Provision of services to Avanti West Coast

Delivery: UK
Extensions: There will be an option to extend for a period of up to two yearsVariant bids: not allowed
79342321 Customer-loyalty programme
Lot #2services - GWRCancelledRenewalPublished value£3,200,000

provision of services to Great Western Railway

Delivery: UK
Extensions: There will be an option to extend for a period of up to 2 yearsVariant bids: not allowed
79342321 Customer-loyalty programme
Lot #3services - SWRCancelledRenewalPublished value£730,000

services to Great Western Railway

Delivery: UK
Extensions: There will be an option to extend for a period of up to 2 yearsVariant bids: not allowed
79342321 Customer-loyalty programme
Lot #4services - TPECancelledRenewalPublished value£732,000

services to TransPennine Express Limited

Delivery: UK
Extensions: There will be an option to extend for a period of up to 2 yearsVariant bids: not allowed
79342321 Customer-loyalty programme

Procedure terms & legal framework

From the official record
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
19 Oct 2021, 20:37 BST
Last source update
25 Feb 2022, 17:46 GMT
Authority reference
FG001268
FTS notice number
2022/S 000-005344
Classification (CPV)
Customer-loyalty programme
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02edbc Find a Tender

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
19 Nov 2021, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Participation fee
document
Detailed submission instructions & authority contactsFrom official release

s2c-uk62.waxdigital.com/FirstGroupPlc/Displa… ↗

Timeline

19 Nov 2021 → 25 Feb 2022 · 2 dates
  1. Submission deadline
    19 Nov 2021, 12:00 GMT
  2. Notice published
    25 Feb 2022, 17:46 GMT

Notice history

2 events · 2 releases on Find a Tender · since 25 Feb 2022
  1. Status changed to cancelled
    25 Feb 2022, 17:46 GMT
  2. Buyer details updated
    25 Feb 2022, 17:46 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 4

4 further award records carry no date or value.

Contracting authority & participating public bodies

2 public bodies on the notice

FIRST RAIL HOLDINGS LIMITED

Contracting authorityPublic bodyRailway services 4th Floor Capital House,25 Chapel Street, LONDON, London, NW15DHContact name, email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.