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Find a TenderAwarded without competitionContract termination notice
Published 9 Dec 2025, 16:51 GMT

Official UK procurement notice

Protective Monitoring Transition and Exit

Official notice

Authority: Home Office (Central government)

Direct award
Sectors: IT Services & Software (72) Delivery: Delivery location not published
Awarded value£337,665published award · exc. VAT
Awarded 2 Dec 2025no call for competition
Awarded to IBM Group

What is being bought

Published requirement description

The 2-month continuation (plus 1-month contingency) of the current protective monitoring service using IBM QRadar for on-premises and AWS-based Buyer-owned infrastructure and applications, to allow for transition to the in-house, long-term replacement solution. An operational support team monitor, support and patch the Protective Monitoring service and QRadar components including onboarding of new log sources. A Security Operations Centre (SOC) provides analysis of alerts, carries out triage and investigation of any potential security event, and alerts the Buyer.

The monitoring service will be delivered from January 1st 2026 until March 31st 2026. An operational support team shall monitor, support and patch the Protective Monitoring service and QRadar components including onboarding of new log sources. A Security Operations Centre (SOC) shall provide analysis of alerts, carries out triage and investigation of any potential security event, and alert the Buyer.

The in-house, long-term replacement solution is in the final stages of development and governance with an anticipated go-live of Jan/Feb 2026 with the current IBM QRadar contract terminating on 31st Decmeber 2025 with no further extensions available, this short-term continuation contract is required to support transition.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
72212732 Data security software development services

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
9 Dec 2025, 16:51 GMT
Last source update
11 Jun 2026, 12:58 BST
Authority reference
P_19864
FTS notice number
2026/S 000-055195
Latest notice
Contract termination notice (UK11)
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-05f22c Find a Tender
Why no open competition
Single Suppliers Technical Reasons; Additional Repeat Extension Partial Replacement
Published justification

IBM is the incumbent provider of the protective monitoring service. The current contract ends on 31 December 2025, and the replacement in-house CSOC solution will not complete early life support until mid-late February 2026. Continuity of service is essential to maintain security assurance.

The time and cost of moving to an alternative supplier for a 2-3 month period would pose significant technical and financial risk. Transitioning to a new supplier would require onboarding, data conversion, and configuration, which is not feasible within the timeframe.

The current log data is in IBM’s proprietary format. Converting this large volume of data to another system within the timeframe is not considerd possible and in any case would require substantial resources and could compromise security monitoring during the transition.

How it was run

Official notice
Submission deadline
—

Timeline

18 Dec 2025 → 11 Jun 2026 · 2 dates
  1. Standstill ends313 days ago
    18 Dec 2025, 23:59 GMT
  2. Notice published138 days ago
    11 Jun 2026, 12:58 BST

Notice history

6 events · 5 releases on Find a Tender · since 9 Dec 2025
  1. Transparency notice published
    9 Dec 2025, 16:51 GMT
    UK5
  2. Contract award notice published
    9 Dec 2025, 17:20 GMT
    UK6
  3. Contract award notice published
    23 Dec 2025, 16:09 GMT
    UK6
  4. Contract signature expected
    9 Jan 2026, 23:59 GMT
    scheduled
  5. Contract details notice published
    27 Jan 2026, 14:46 GMT
    UK7
  6. Contract termination notice published
    11 Jun 2026, 12:58 BST
    UK11
Routine re-releases (5)
  • 2025-12: 2 releases · 9 Dec 2025, 9 Dec 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £337,6651 award exc. VAT
Contracts signed 1latest 13 Jan 2026
Awarded toValueDateStatus
IBM Group9 Jan 2026 – 30 May 2026Amended: The value of this contract has been increased from £216,000 to £337,664.64 ex. VAT. This is an increase from £313,200 to £405,197.57 inc. VAT. The value has been amended due to an error in the calclation of the charges. The estimated date the contract will be signed has changed from 23rd December 2025 to 9th January 2026 to account for a new 8 working day standstill period. The contract start date…£337,6652 Dec 2025Awarded

Contracts

  • Contract 1 · IBM Group

    Signed
    13 Jan 2026
    Value
    £337,665
    Period
    13 Jan 2026 – 30 May 2026
    Status
    terminated
    Final value
    £337,665
    Termination
    contractCompleted

    No agreed KPIs: Service levels are included. Further performance indicators not suitable for transition and exit arrangement.

Contracting authority & participating public bodies

Home Office

Contracting authorityPublic authority - central government GB-PPON: PWGC-6513-PQLZ 2 Marsham Street, London, London, SW1P 4DFContact email

Bidders & participating suppliers

1 commercial party on the notice
  • IBM UK LtdAwarded supplierGB-COH: 01503908 Building C, IBM Hursley Office, Winchester, South East, SO21 2JNContact email

Official documents & specifications (5)

Official links; attachments are not copied

Notices published for this procedure