Official UK procurement notice
Professional Services for supporting Microsoft Technologies
Authority: Norfolk County Council (Local council)
What is being bought
Published requirement descriptionNorfolk County Council retendered the council’s existing service contract for Professional Services for supporting Microsoft Technologies.The Council is purchasing Support to:
- Provide a point of escalation for the NCC Infrastructure, Applications and Desktops specialists.
- Reduce of resolution time for incidents and problems related to Microsoft technologies.
- Reduce the number of incidents and problems related to Microsoft technologies.
CPV: System and support services · Systems and technical consultancy services
The lotProcurement structure
single lot · value publishedLot #1Norfolk County Council has retendered its existing service contract for Professional…AwardedPublished value£140,000
Norfolk County Council has retendered its existing service contract for Professional Services for supporting Microsoft Technologies.The Council is purchasing Support to:
- Provide a point of escalation for the NCC Infrastructure, Applications and Desktops specialists.
- Reduce of resolution time for incidents and problems related to Microsoft technologies.
- Reduce the number of incidents and problems related to Microsoft technologies.The contract has been let for 12 months and may be extended in further 12 month periods for up to an additional 36 months.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 50
- Price: 50
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 9 Feb 2023, 13:48 GMT
- Last source update
- 13 Apr 2023, 16:09 BST
- Award evaluation window
- 16 Mar 2023 – …
- Authority reference
NCCT42631- FTS notice number
2023/S 000-010703- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03a457Find a Tender
- Review procedure
The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
Publisher note: The value of the contract above is the potential full life term value of the agreement.
How it was run
Official notice- Submission deadline
- 16 Mar 2023, 11:00 GMT
- Submission channel
- {"written"}
- Accepted languages
- en
- Bids opened
- 16 Mar 2023, 11:02 GMT
Timeline
16 Mar 2023 → 17 Apr 2023 · 4 dates- Submission deadline16 Mar 2023, 11:00 GMT
- Bids opened16 Mar 2023, 11:02 GMT
- Notice published13 Apr 2023, 16:09 BST
- Contract starts17 Apr 2023, 00:00 BST
Notice history
1 event · 3 releases on Find a Tender- Status changed to complete13 Apr 2023, 16:09 BST
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextVI.4.1 | Afghanistan | United Kingdom |
1 amendment published without a description.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Phoenix Software Ltd | £129,000 † | — | Awarded |
Contracts
Professional Services for Supporting Microsoft Technologies · Phoenix Software Ltd
- Signed
- 11 Apr 2023
- Value
- £129,000
- Period
- … – 16 Apr 2027
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic · 3 from abroad | 1 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- nplawReview body
Bidders & participating suppliers
1 commercial party on the notice- Phoenix Software LtdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.