Professional Services for Oxfordshire County Council Contact Centre transition

Official notice

Authority: Oxfordshire County Council (Local council)

Below threshold - without competitionSME suitable

Sectors: IT Services & Software (72) Delivery: UK

Awarded value£60,000published award · exc. VAT

Awarded 12 Sept 2025no call for competition

Awarded to ACCELERAATE LIMITED

What is being bought

Published requirement description

The Council is seeking to secure expert technical resource to help drive the implementation of new functionality within its Zoom contact centre.to a defined plan.

The lotProcurement structure

single lot · no lot value published

Lot #1AwardedSME

Delivery: UKEligibility: SME eligible

72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 17 Sept 2025, 10:32 BST
Last source update: 17 Sept 2025, 11:45 BST
Authority reference: I-4762
FTS notice number: 2025/S 000-057261
Latest notice: Contract details notice (UK7)
Delivery area: UK
Official registry OCID: ocds-h6vhtk-059bff Find a Tender

Notice history

3 events · 2 releases on Find a Tender · since 17 Sept 2025

Transparency notice published
17 Sept 2025, 10:32 BST
UK5
Contract details notice published
17 Sept 2025, 11:45 BST
UK7
Contract signature expected
18 Sept 2025, 23:59 BST
scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £60,0001 award exc. VAT

Contracts signed 1latest 12 Sept 2025

Awarded to	Value	Date	Status
ACCELERAATE LIMITEDProfessional Services Agreement19 Sept 2025 – 11 Mar 2026	£60,000	—	Awarded

Contracts

Professional Services Agreement · ACCELERAATE LIMITED
Signed
12 Sept 2025
Value
£60,000
Period
12 Sept 2025 – 11 Mar 2026
Status
active

Contracting authority & participating public bodies

Oxfordshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PZNW-8281-MHNM Oxfordshire County Council, Oxford, South East, OX1 1NDContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Acceleraate LimitedAwarded supplierGB-COH: 14383406 129 Deansgate, Manchester, North West, M3 3WRContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender17 Sept 2025, 11:45 BST
Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender17 Sept 2025, 10:32 BST