Product Journey Engine (PJE) Development and Configuration Services

POL has identified the following risks, the occurrence of which could jeopardise the satisfactory performance of the contract, but because of their nature, cannot be addressed in the contracts as awarded, and so may require a substantial amendment to the contracts under paragraph 5 of Schedule 8 (materialisation of a known risk) to the Procurement Act 2023:

• findings of the Post Office Horizon IT Inquiry (or any other public inquiry, or inquiry of a similar nature, into the operations of the Post Office or the Horizon system) (Inquiry);
• policy decisions made by HM Government, any regulator, or any other public body, whether or not in response to findings by an Inquiry;
• the enactment or coming into force of legislation relating to the Post Office;
• the failure of another supplier appointed as part of the Horizon Replacement Programme to perform its obligations under a contract where that failure affects the ability of the supplier to perform its obligations;
• where the deployment of the COTS-EPOS-SaaS solution by the Accenture to the branch estate is delayed, disrupted to otherwise does not proceed according to plan due to complexities arising from the branch network;
• where either Accenture or OneView Commerce is unable to perform their obligations under their respective contracts due to complexities arising from the Horizon systems;
• There is a delay in implementation of Accenture's solutions, which results in a continued reliance on the incumbent supplier and the need for an extension to the contract or other change to ensure business continuity.