Official UK procurement notice
Procurement of external Passenger Assistants for children and adults
Authority: London Borough of Barnet (Local council)
What is being bought
Published requirement descriptionLondon Borough of Barnet requires the provision of Passenger Assistants to assist Service Users from home to schools, colleges and other destinations while on transport. There may also be a requirement for Passenger Assistants to assist Service Users to walk from home to school and school to home.
This procurement will establish an open framework agreement. The framework will operate for an initial 3 year period and will be re opened every 3 years, for a maximum total duration of 8 years, in accordance with the Open Framework provisions of the Procurement Act 2023. Therefore, the initial OFA term will run for a three-year period, the second OFA term will run for a further three-year period, and the final OFA term will run for a two-year period.
CPV: Special-purpose road passenger-transport services
How this framework works
From the published notice- Type
- Closed framework · open framework scheme (admission reopens)
- Call-offs
- every call-off is a further competition among the appointed suppliers
- Bids received
- 5 bids received · 5 suppliers appointed
- Framework period
- 8 yrs from 1 Apr 2026
- Scheme runs until
- 31 Mar 2034
Published description of the framework
See tender documents
The lotProcurement structure
single lot · value publishedLot #1AwardedPublished value£8,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality
- Social Value
- “Procurement of external Passenger Assistants for children and adults” is a framework: the contest is a place on its panel, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Open framework scheme
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA, CPTPP)
- Recurring procurement
- Unspecified in notice
- First published
- 6 Jan 2026, 10:05 GMT
- Last source update
- 30 Mar 2026, 10:15 BST
- Award evaluation window
- Submission end – 3 Mar 2026
- FTS notice number
2026/S 000-000530- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05ffc9Find a Tender
- Risks
London Borough of Barnet recognise at the point of tender publication that known risks may arise during the lifetime of the open framework agreement. These are identified in accordance with Procurement Act 2023, Schedule 8, 5 Materialisation of Known Risk that could jeopardise the satisfactory performance of the contract but because of its nature could not be addressed at point of contract award. Identification of known risks in the tender documents is intended to provide transparency should possibility of modification be required.
The known risks being:
•Change in legislation which has financial implications for contract delivery
•Supplier becoming an “Excluded Supplier”
•Supplier going insolvent/into administration, etc.
•Supplier no longer meeting PSQ criteria
How it was run
Official notice- Appointment period ends
- 10 Feb 2026, 12:00 GMT
- Clarification deadline
- 16 Jan 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
6 Jan 2026 → 10 Apr 2026 · 8 dates- Tender notice published291 days ago6 Jan 2026, 10:05 GMT
- Clarification questions by281 days ago16 Jan 2026, 12:00 GMT
- Admission / appointment period ends256 days ago · period end, not a bid countdown10 Feb 2026, 12:00 GMT
- Award decision expected by235 days ago3 Mar 2026, 23:59 GMT
- Assessment summaries sent214 days ago25 Mar 2026
- Latest notice published208 days ago30 Mar 2026, 10:15 BST
- Contract starts207 days ago1 Apr 2026, 00:00 BST
- Standstill ends197 days ago10 Apr 2026, 23:59 BST
Notice history
4 events · 2 releases on Find a Tender · since 6 Jan 2026- Tender notice published6 Jan 2026, 10:05 GMTUK4
- Contract award notice published30 Mar 2026, 10:15 BSTUK6
- Status changed to complete30 Mar 2026, 10:15 BST
- Contract signature expected30 Apr 2026, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Berry Recruitment, Brent Community Transport (BCT)SME, Brent Couriers Ltd, HATS Group Ltd, Kosh Care Ltd1 May 2026 – 31 Mar 2034 | £8,000,000 | 24 Mar 2026standstill to 10 Apr 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5final-stage tenders · 8 at stage one | 4 | 0 | — |
Who bid
- wonBerry Recruitment Ltd · East of England
- wonBrent Community Transport (BCT)SME · Greater London
- wonBrent Couriers Ltd · Greater London
- wonHATS Group Ltd · South East England
- wonKosh Care Ltd · Greater London
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Framework contractors & participating bidders
5 commercial parties on the notice- Berry Recruitment LtdFramework contractor
- Brent Community Transport (BCT)Framework contractor
- Brent Couriers LtdFramework contractor
- HATS Group LtdFramework contractor
- Kosh Care LtdFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender