Official UK procurement notice
Procurement of Civil Legal Advice services from September 2025
Authority: The Legal Aid Agency
What is being bought3 lots · detail below
Published requirement descriptionThe Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.
We were seeking to award:
- Up to 4 Discrimination contracts; and
- Up to 5 Education contracts; and
- Up to 3 Housing and Debt contracts.
The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline").
All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk ↗
Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline.
CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).
II.1.5) Estimated total value
II.1.6) Information about lots
This contract is divided into lots:
yes
Tenders could be submitted for:
all lots
CPV: Legal services
Lots and requirements (3)Procurement structure
3 lots · all with a published value (£9,159,482 together)Lot #1Procurement of Civil Legal Advice services from September 2025 - EducationCancelledPublished value£3,118,612
The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.
We were seeking to award:
- Up to 5 Education contracts
The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline").
All Tenders were completed and submitted using the eTendering system. This could be accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk ↗
Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline.
CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).
Lot #2Procurement of Civil Legal Advice services from September 2025 - DiscriminationCancelledPublished value£3,461,435
Lot #3Procurement of Civil Legal Advice services from September 2025 - Housing and DebtCancelledPublished value£2,579,435
The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.
We were seeking to award:
- Up to 3 Housing and Debt contracts.
The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline").
All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk ↗
Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline.
CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 29 Jan 2025, 16:15 GMT
- Last source update
- 3 Jul 2025, 17:00 BST
- Award evaluation window
- 7 Mar 2025 – …
- FTS notice number
2025/S 000-037252- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04d720Find a Tender
How it was run
Official notice- Submission deadline
- 7 Mar 2025, 17:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- cy, en
- Bids opened
- 7 Mar 2025, 17:01 GMT
Timeline
7 Mar 2025 → 1 Sept 2025 · 5 dates- Submission deadline7 Mar 2025, 17:00 GMT
- Bids opened7 Mar 2025, 17:01 GMT
- Bids must remain valid until7 Mar 2025, 23:59 GMT
- Notice published3 Jul 2025, 17:00 BST
- Contract starts1 Sept 2025, 00:00 BST
Notice history
1 event · 3 releases on Find a Tender- Status changed to complete3 Jul 2025, 15:32 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Not linked to a lot10 awards | |||
| Citizens Advice GatesheadSME | £1,700,000 † | — | Awarded |
| Stephensons Solicitors LLPSME | £1,700,000 †same award published again · counted once | — | Awarded |
| Citizens Advice GatesheadSME | £624,000 † | — | Awarded |
| Access to Public Law LtdSME | £624,000 †same award published again · counted once | — | Awarded |
| Citizens Advice Mid MerciaSME | £860,000 †same award published again · counted once | — | Awarded |
| Direct Help and AdviceSME | £860,000 †same award published again · counted once | — | Awarded |
| Watson WoodhouseSME | £860,000 †same award published again · counted once | — | Awarded |
| Citizens Advice GatesheadSME | £1,700,000 † | — | Awarded |
| Citizens Advice Mid MerciaSME | £860,000 † | — | Awarded |
| Stephensons Solicitors LLPSME | £1,700,000 † | — | Awarded |
4 further award records carry no date or value.
Contracts
Contract 037194-2025-1 · Citizens Advice GatesheadSME
- Signed
- 16 Jun 2025
- Value
- £1,700,000
- Status
- active
Contract 037194-2025-2 · Stephensons Solicitors LLPSME
- Signed
- 16 Jun 2025
- Value
- £1,700,000
- Status
- active
Contract 037194-2025-3 · Citizens Advice GatesheadSME
- Signed
- 16 Jun 2025
- Value
- £624,000
- Status
- active
Contract 037194-2025-4 · Access to Public Law LtdSME
- Signed
- 16 Jun 2025
- Value
- £624,000
- Status
- active
Contract 037194-2025-5 · Citizens Advice Mid MerciaSME
- Signed
- 16 Jun 2025
- Value
- £860,000
- Status
- active
Contract 037194-2025-6 · Direct Help and AdviceSME
- Signed
- 16 Jun 2025
- Value
- £860,000
- Status
- active
Contract 037194-2025-7 · Watson WoodhouseSME
- Signed
- 16 Jun 2025
- Value
- £860,000
- Status
- active
Contract 037252-2025-1 Discrimination; 1 Education-1 · Citizens Advice GatesheadSME
- Signed
- 16 Jun 2025
- Value
- £1,700,000
- Status
- active
Contract 037252-2025-1 Housing and Debt-4 · Citizens Advice Mid MerciaSME
- Signed
- 16 Jun 2025
- Value
- £860,000
- Status
- active
Contract 037252-2025-2 Discrimination-2 · Stephensons Solicitors LLPSME
- Signed
- 16 Jun 2025
- Value
- £1,700,000
- Status
- active
Contract 037252-2025-2 Education-3
- Signed
- 16 Jun 2025
- Value
- £624,000
- Status
- active
Contract 037252-2025-2 Housing and Debt-5
- Signed
- 16 Jun 2025
- Value
- £860,000
- Status
- active
Contract 037252-2025-3 Education-7
- Signed
- 16 Jun 2025
- Value
- £1,871,167
- Status
- active
Contract 037252-2025-3 Housing and Debt-6
- Signed
- 16 Jun 2025
- Value
- £860,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 7bids · 7 electronic | 7 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Centre for Dispute ResolutionReview body
- Legal Aid AgencyMediation bodyReview contact point
Bidders & participating suppliers
7 commercial parties on the notice- Access to Public Law LtdAwarded supplier
- Citizens Advice GatesheadAwarded supplier
- Citizens Advice Mid MerciaAwarded supplier
- Direct Help and AdviceAwarded supplier
- Loss Legal Services t/a SEN Support SolicitorsAwarded supplier
- Stephensons Solicitors LLPAwarded supplier
- Watson WoodhouseAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.