Probation Services Dynamic Framework (PSDF) - Lived Experience Engagement Service (Southwest Probation Region)

{
  "id": "082804-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 3,
        "measure": "bids"
      },
      {
        "id": "2",
        "value": 3,
        "measure": "bids"
      }
    ]
  },
  "date": "2026-09-01T16:07:02+01:00",
  "ocid": "ocds-h6vhtk-06efd8",
  "buyer": {
    "id": "GB-FTS-6365",
    "name": "Ministry of Justice"
  },
  "links": [
    {
      "rel": "prev",
      "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:277986-2020:TEXT:EN:HTML"
    }
  ],
  "awards": [
    {
      "id": "082804-2026-Con_26410-1",
      "title": "Lot 1  Lived Experience Engagement Service (Southwest Probation Region)",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-186284",
          "name": "Prison Advice & Care Trust (pact)"
        }
      ]
    },
    {
      "id": "082804-2026-Con_26411-2",
      "title": "Lot 2 Lived Experience Engagement Service (Southwest Probation Region)",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-186284",
          "name": "Prison Advice & Care Trust (pact)"
        }
      ]
    }
  ],
  "tender": {
    "id": "prj_17438",
    "lots": [
      {
        "id": "1",
        "title": "Lot 1 Lived Experience Engagement Service (Southwest Probation Region)",
        "status": "cancelled",
        "options": {
          "description": "If a bidder scored less than 40 on questions TC001, TC002, TC003, TC004 and TC005 the Authority reserved the right to remove that Bidder from the competition  \nAn overall minimum Quality Threshold of 50% also applied to the overall score of the Tender Response against the Quality Criteria."
        },
        "hasOptions": true,
        "description": "The Probation Service sought to commission a service to deliver a structured lived experience engagement programme. The service will provide people on probation and in prison with meaningful and consistent opportunities to influence the design and delivery of services, ensuring that their views, experiences and insights are heard, considered and acted upon to support continuous service improvement.\nLot 1 - The service will be delivered across the South West region, covering the Bath and North East Somerset, Bristol and South Gloucestershire, Gloucestershire, Somerset, and Swindon and Wiltshire Probation Delivery Units (PDUs).",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Delivery Model",
              "type": "quality",
              "description": "30%"
            },
            {
              "name": "Reporting and Quality",
              "type": "quality",
              "description": "20%"
            },
            {
              "name": "Workforce",
              "type": "quality",
              "description": "20%"
            },
            {
              "name": "Experience",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Mobilisation and Implementation",
              "type": "quality",
              "description": "15%"
            },
            {
              "type": "price",
              "description": "Highest Quality Conforming"
            }
          ]
        }
      },
      {
        "id": "2",
        "title": "Lot 2 Lived Experience Engagement Service (Southwest Probation Region)",
        "status": "cancelled",
        "options": {
          "description": "If a bidder scored less than 40 on questions TC001, TC002, TC003, TC004 and TC005 the Authority reserved the right to remove that Bidder from the competition  \nAn overall minimum Quality Threshold of 50% also apply to the overall score of the Tender Response against the Quality Criteria."
        },
        "hasOptions": true,
        "description": "The Probation Service sought to commission a service to deliver a structured lived experience engagement programme. The service will provide people on probation and in prison with meaningful and consistent opportunities to influence the design and delivery of services, ensuring that their views, experiences and insights are heard, considered and acted upon to support continuous service improvement.\nLot 2  - The service will be delivered across the South West region, covering the Cornwall and Isles of Scilly, Devon and Torbay, Dorset, and Plymouth Probation Delivery Units (PDUs).",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Delivery Model",
              "type": "quality",
              "description": "30%"
            },
            {
              "name": "Reporting and Quality",
              "type": "quality",
              "description": "20%"
            },
            {
              "name": "Workforce",
              "type": "quality",
              "description": "20%"
            },
            {
              "name": "Experience",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Mobilisation and Implementation",
              "type": "quality",
              "description": "15%"
            },
            {
              "type": "price",
              "description": "Highest Quality Conforming"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "75231240",
            "scheme": "CPV",
            "description": "Probation services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "75231240",
            "scheme": "CPV",
            "description": "Probation services"
          }
        ]
      }
    ],
    "title": "Probation Services Dynamic Framework (PSDF) - Lived Experience Engagement Service (Southwest Probation Region)",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "In June 2020 the Ministry of Justice established the Probation Services Dynamic Framework (PSDF) to allow the Authority and Participating Bodies to purchase services to deliver rehabilitative and resettlement Interventions. The Dynamic Framework and subsequent Call-Off Competitions are conducted pursuant to Section 7 of the PCR 2015 (Social and Other Specific Services) the 'Light Touch Regime'. \nThis Contract Award Notice details the award of a call-off competition conducted by the Authority through the Ministry of Justice's Probation Service Dynamic Framework (PSDF).\nThe Probation Service sought to commission a service to deliver a structured lived experience engagement programme. The service will provide people on probation and in prison with meaningful and consistent opportunities to influence the design and delivery of services, ensuring that their views, experiences and insights are heard, considered and acted upon to support continuous service improvement.\nCon_26410 Lot 1  \nThe service will be delivered across the South West region, covering the Bath and North East Somerset, Bristol and South Gloucestershire, Gloucestershire, Somerset, and Swindon and Wiltshire Probation Delivery Units (PDUs).\nCon_26411 Lot 2  \nThe service will be delivered across the South West region, covering the Cornwall and Isles of Scilly, Devon and Torbay, Dorset, and Plymouth Probation Delivery Units (PDUs).",
    "reviewDetails": "A copy of all complaints should be sent to the Commercial and Contract Management Directorate (CCMD)\nCompliance team commercialcompliance@justice.gov.uk and ProbationDynamicFramework@justice.gov.uk\nWe acknowledge all complaints in writing within five working days and aim to respond within ten working days. If a full response cannot be issued within this timescale we will let you know how long it will take. We monitor and report on the complaints we have received and our goal is to learn from them and improve our\nprocesses.\nIf you have a comment or complaint about any aspect of a current/recent procurement round please provide in writing full details of the procurement round you are referring to including if possible:\n- Information to accompany a complaint\n- Any reference details\n- Goods / service being tendered/contracted for\n- Contact details of the relevant commercial contract manager or team\nIf you are not satisfied with your reply, you may contact the person who responded to your initial complaint, or another contact point named in our response to you. Your complaint will be acknowledged in writing within five working days of receipt.\nIf you are still dissatisfied, depending on its nature, we may refer your complaint to the Legal Services Directorate if appropriate. Your complaint will be acknowledged in writing within five working days of receipt.",
    "classification": {
      "id": "75231240",
      "scheme": "CPV",
      "description": "Probation services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-6365",
      "name": "Ministry of Justice",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "SW1H 9AJ",
        "countryName": "United Kingdom",
        "streetAddress": "102 Petty France"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/ministry-of-justice/about/procurement",
        "buyerProfile": "https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Ministry of Justice"
      },
      "contactPoint": {
        "email": "ProbationDynamicFramework@justice.gov.uk",
        "telephone": "+44 02033343555"
      }
    },
    {
      "id": "GB-FTS-186284",
      "name": "Prison Advice & Care Trust (pact)",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Prison Advice & Care Trust (pact)"
      }
    },
    {
      "id": "GB-FTS-525",
      "name": "High Court",
      "roles": [
        "reviewBody",
        "mediationBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "High Court"
      }
    },
    {
      "id": "GB-FTS-160334",
      "name": "Ministry  of Justice",
      "roles": [
        "reviewContactPoint"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Ministry  of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "082804-2026-Con_26410-1",
      "title": "Lot 1  Lived Experience Engagement Service (Southwest Probation Region)",
      "value": {
        "amount": 84877.2,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "082804-2026-Con_26410-1",
      "dateSigned": "2026-08-11T00:00:00+01:00"
    },
    {
      "id": "082804-2026-Con_26411-2",
      "title": "Lot 2 Lived Experience Engagement Service (Southwest Probation Region)",
      "value": {
        "amount": 84933.34,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "082804-2026-Con_26411-2",
      "dateSigned": "2026-08-11T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}