Find a TenderAwarded
Published 10 Dec 2024, 13:06 GMT

Official UK procurement notice

Prison Operator Services - HMP Dovegate

Official notice

Authority: Ministry of Justice (Central government)

ServicesRestricted procedure
Published estimate£479,000,000exc. VAT6.7% below published estimate
Submissions closed 3 Jan 2025awarded 28 Nov 2025
Awarded to Serco Limited

What is being bought

Published requirement description

Prison Operator Services - HMP Dovegate

CPV: Imprisonment services · Prison services

The lotProcurement structure

single lot · value published
Lot #1This Contract is for the delivery of both custodial and maintenance services as part…AwardedPublished value£479,000,000

This Contract is for the delivery of both custodial and maintenance services as part of the operation of HMP Dovegate. The award of this Contract for prison operator services for HMP Dovegate, was completed under the Light Touch Regime of the Public Contract Regulations (2015).

HMP Dovegate is a male Category B Reception, Training, Resettlement prison for over 18-year-olds located near Uttoxeter in Staffordshire. Accommodation at the prison is divided into the main prison (960 places) and the Democratic Therapeutic Community (200 places). In 2009 the addition of a further accommodation block and other facilities, saw the prison capacity increase to a maximum of 1,160 places.

Prison Operator Contracts cover delivery of all operational custodial services (including but not limited to education, rehabilitation, training, work, security, resettlement) and FM services (hard and soft) that are required for a prison to hold prisoners, both safely and securely, while providing transformative services that reduce reoffending and maintain the prison to a high standard.

The Authority has procured contracts for the operation of prisons to the private sector since the early 1990s and has long advocated a shared approach to prison operation that includes a mix of public, voluntary and private sector involvement.

The Contractor will be responsible for the provision of a safe, decent, secure operating model and regime that specifically meets the needs of the cohort whilst providing a platform for prisoners to tackle the causes of their offending, and a better, more supportive environment for staff and prisoners to work and live in.

Delivery: UK · HMP Dovegate
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
10 Dec 2024, 13:06 GMT
Last source update
13 Feb 2026, 15:44 GMT
FTS notice number
2026/S 000-013554
Classification (CPV)
Imprisonment servicesPrison services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04c605 Find a Tender

Publisher note: Bidders who initially respond to this notice and successfully meet the Authority's minimum criteria stipulated in the Selection Questionnaire (SQ), will be taken through to the next stage of the competition, “soft dialogue engagement events’’ as enabled for via the Schedule 3 of the Public Contract Regulations (2015) - Light Touch Restricted Procedure. As part of the Selection Questionnaire (SQ), Bidders will have to demonstrate that they have the credibility, capability and understanding of the key principles and approach required to deliver services at HMP Dovegate. The soft dialogue engagement events bring to life the aspects of the competition, giving Bidders the opportunity to talk to Authority’s subject matter experts and will help Bidders to shape their submissions. Following these events, a final set of Tender documentation will be issued. The Ministry of Justice (the “Authority”) intends to run this Competition via the Restricted Procedure using the Light Touch Regime as specified in PCR 2015. The Authority will conduct the procurement in accordance with the principles of equal treatment, transparency, non-discrimination, and proportionality. The Authority is inviting Bidders to respond to this notice and submit responses to the Selection Questionnaire (SQ). As part of the SQ stage, Bidders must submit a completed Financial Viability Risk Assessment (FVRA) template. In addition, it is the Bidders responsibility throughout the Competition to inform the Authority of any adverse movement in the baselines, which were established in the FVRA. Should the criteria set out in the SQ not be met, the Authority will exclude Bidders from the process. Further details of the Authority’s approach are set out in the SQ. Following evaluation of the completed SQ, the Authority will invite down-selected Bidders to attend “soft dialogue engagement events”, and thereafter Invitation to Submit Final Tenders (ISFT) will be issued. Details regarding requirements for the submission of Tenders will be set out in Volume 2 of the ISFT documents. Bidders should comply with the requirements of this in the preparation and submission of Tenders. Bidders should upload their complete Tender electronically via the Authority’s e-Sourcing Portal, Jaggaer, for evaluation by the Authority. The Authority reserves the right to reject Tenders that fail to be uploaded by the specified submission deadline. The award for prison operator services for HMP Dovegate will be based on a Bidders ability to satisfy the Authority that they have the capability and competency to deliver a safe and secure prison against the criteria in the ISFT Volumes. The award for this procurement competition will be based on the most economically advantageous tender. Registration: The Authority will be using its e-Sourcing Portal known as Jaggaer. The e-Sourcing Portal is an online application that allows all bidders to create and submit their responses to any SQ and Tenders via the internet. Bidders instructions to express an interest in this Tender: 1) Login to the Portal at: https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html with username and password; 2) Click the PQQs/ITTs Open to All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier); 3) Click on the relevant SQ/ITT to access the content using the following: SQ Code – PQQ_466 Project Code – prj_12662; 4) Click the “Express Interest” button at the top of the page. This will move the SQ/ITT into your “My PQQs/My ITTs” page. (This is a secure area reserved for your projects only); 5) You can now access any attachments by clicking “Buyer Attachments” in the “PQQ/ITT Details” box instructions on how to submit a Tender will be provided; 6) If you experience any technical problems, please e-mail [email protected]; 7) In the event of system issues please contact the Jaggaer Helpdesk via telephone 0800 069 8630/ 0845 010 0132

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
3 Jan 2025, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Participation fee
document
Bid validity
360 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Jan 2025 → 13 Feb 2026 · 3 dates
  1. Submission deadline
    3 Jan 2025, 12:00 GMT
  2. Invitations to tender expected
    24 Jan 2025
  3. Notice published252 days ago
    13 Feb 2026, 15:44 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    13 Feb 2026, 15:44 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £447,000,0001 contract exc. VAT
Bids received 3
Contracts signed 1latest 28 Nov 2025
Awarded toValueDateStatus
Serco Limited£447,000,000 †—Awarded

Contracts

  • Prison Operator Services - HMP Dovegate · Serco Limited

    Signed
    28 Nov 2025
    Value
    £447,000,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids———

Contracting authority & participating public bodies

Ministry of Justice

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services 102 Petty France, London, UK, SW1H 9AJContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Cabinet OfficeReview body LondonContact email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.