Official UK procurement notice
Primary Medical Services at Norwich Health Centre, Beechcroft and Old Palace surgeries, Walk-in-Centre and Inclusion Health Hub in Norwich
Authority: NHS Norfolk and Waveney Integrated Care Board (Central government)·Consortium: 2 public authorities
What is being bought3 lots · detail below
Published requirement descriptionNHS Norfolk & Suffolk Integrated Care Board are abandoning this Provider Selection Regime (PSR) process and contracts have not been awarded for the following services:<br/><br/>
- Lot 1 - General Medical Services under a GMS Contract at Norwich Health Centre (main practice site at Norwich Health Centre and branch sites at Beechcroft Surgery and Old Palace Medical practice)<br/><br/>
- Lot 2 - Alternative Provider Medical Services under an APMS contract at the Walk-in-Centre in Norwich <br/><br/>
- Lot 3 -Alternative Provider Medical Services under an APMS contract at the Inclusion Health Hub in Norwich<br/><br/>Please note the Contracting Authority is listed according to previous ICB structures. NHS Norfolk & Waveney Integrated Care Board now form part of Norfolk & Suffolk Integrated Care Board.
CPV: General-practitioner services
Lots and requirements (3)Procurement structure
3 lots · all with a published value (£13,460,685 together) · evaluation weights differ by lotLot #1C. Lot 1 Specific Questions - Norwich Health CentreAwardedPublished value£1,973,360
NHS Norfolk & Waveney Integrated Care Board intends to award a General Medical Services (GMS) contract to Chilvers & McCrea Limited for the provision of primary medical services and other services at Norwich Health Centre in Norwich and branch surgeries in Beechcroft and Old Palace Road following a robust Competitive Process.<br/><br/>This will be a General Medical Services (GMS) contract held in perpetuity and the service commencement date is Wednesday 1st April 2026.<br/><br/>The annual contract value will be £1,973,360 <br/><br/>This is an existing service and has been awarded to a new provider.<br/><br/>Please note in terms of the awarded contract value advertised, this is a General Medical Services (GMS) contract held in perpetuity so the figure of £1,973,360 is based on the per annum amount.
Lot #2D. Lot 2 Specific Questions - Walk-in-CentreAwardedPublished value£9,221,165
NHS Norfolk & Waveney Integrated Care Board intends to award a Alternative Provider Medical Services (APMS) contract to Chilvers & McCrea Limited for the provision of primary medical services at the Walk-in-Centre in Norwich following a robust Competitive Process.<br/><br/>The service commencement date is Wednesday 1st April 2026 and the contract will be for a duration of 3 years with the option to extend for up to a further 2 years until 31 March 2031.<br/><br/>The annual contract value will be £1,844,233 <br/><br/>This is an existing service and has been awarded to a new provider.
Lot #3E. Lot 3 Specific Questions - Inclusion Health HubAwardedPublished value£2,266,160
NHS Norfolk & Waveney Integrated Care Board intends to award a Alternative Provider Medical Services (APMS) contract to OneMedicare T/A One Primary Care LLP for the provision of primary medical services at the Inclusion Health Hub in Norwich following a robust Competitive Process.<br/><br/>The service commencement date is Wednesday 1st April 2026 and the contract will be for a duration of 3 years with the option to extend for up to a further 2 years until 31 March 2031.<br/><br/>The annual contract value will be £453,232 <br/><br/>This is an existing service and has been awarded to a new provider.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Social value | Environmental | Split |
|---|---|---|---|---|
| 1 · C. Lot 1 Specific Questions - Norwich Health Centre | 70% | 10% | 20% | |
| 2 · D. Lot 2 Specific Questions - Walk-in-Centre | 70% | 10% | 20% | |
| 3 · E. Lot 3 Specific Questions - Inclusion Health Hub | 70% | 10% | 20% |
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 24 Jun 2025, 18:04 BST
- Last source update
- 6 Aug 2026, 09:44 BST
- Award evaluation window
- 12 Sept 2025 – …
- Authority reference
AG25501- FTS notice number
2026/S 000-074497- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0552e6Find a Tender
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by Midnight on 8th January 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.<br/><br/>Written representations need to be sent via the Atamis e-tendering portal, Project Reference: C375914: COMPETITIVE: Norwich Health Centre, Walk-in-Centre & Inclusion Health Hub.<br/><br/>The evaluation panel completed individual evaluations for assigned questions and took part in moderation to agree and finalise scores and rationales. The panel comprised:<br/><br/>• Norfolk and Waveney Integrated Care Board: Deputy medical director and representatives from Primary Care Commissioning team, Norwich Place team, Nursing & Quality team, Finance team, Estates team, Workforce, Health inequalities team, Meds management and digital team ; and <br/>• A senior clinician from a neighbouring Integrated Care Board.<br/><br/>The award decision makers: Primary Care Commissioning Committee.<br/><br/>At the outset of the process, two individuals declared potential conflicts, having both worked for the incumbent provider in the past, these two individuals took no further part in the procurement.<br/><br/>A further five individuals declared potential conflicts, of these four were deemed not relevant as the organisations involved did not bid for the tender opportunity and the fifth one was deemed safe to carry on following guidance from N&W ICB Corporate Governance team.<br/><br/>The Basic Selection Criteria Questions were Pass/Fail and the weightings for the Key Criteria Questions were as follows and were scored on a 0-5 scoring mechanism;<br/><br/>Key Criteria 1: Quality and Innovation 30.00%<br/>Key Criteria 2: Value: 20.00% (Plus 1 Pass/Fail Question)<br/>Key Criteria 3: Integration, Collaboration and Services Sustainability: 20.00%<br/>Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice: 20.00%<br/>Key Criteria 5: Social Value: 10.00%<br/><br/>The preferred Providers were awarded the contract based on the highest overall weighted score for Key Criteria and meeting all of the Basic Selection Criteria.
How it was run
Official noticeTender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗
- Submission deadline
- 12 Sept 2025, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 120 days from the deadline
- Bids opened
- 12 Sept 2025, 12:00 BST
Timeline
8 Aug 2025 → 6 Aug 2026 · 5 dates- Next notice expected8 Aug 2025, 00:00 BST
- Submission deadline12 Sept 2025, 12:00 BST
- Bids opened12 Sept 2025, 12:00 BST
- Contract starts205 days ago1 Apr 2026, 00:00 BST
- Notice published77 days ago6 Aug 2026, 09:44 BST
Notice history
6 events · 5 releases on Find a Tender · since 12 Aug 2025- Published value published: £4,270,82512 Aug 2025, 13:37 BST
- Status changed to active12 Aug 2025, 13:37 BST
- Procurement method changed12 Aug 2025, 13:37 BST
- Deadline published: 12 Sept 2025, 12:00 BST12 Aug 2025, 13:37 BST
- Status changed to complete23 Dec 2025, 15:37 GMT
- Buyer details updated6 Aug 2026, 09:44 BST
Published amendments (2 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextII.1.1.1 | Expressions of interest for the provision of Primary Medical Services at Norwich Health Centre, Beechcroft and Old Palace surgeries, Walk-in-Centre and Vulnerable Adult Service in Norwich. | Expressions of interest for the provision of Primary Medical Services at Norwich Health Centre, Beechcroft and Old Palace surgeries, Walk-in-Centre and Inclusion Health Hub in Norwich. | |
| — | TextII.1.4.1 | NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU) on behalf of NHS Norfolk and Waveney Integrated Care Board (ICB) (The Commissioner) would like to notify the market of an opportunity to provide the following services;• Lot 1 - General Medical Services under a GMS Contract at Norwich Health Centre (main practice site at Norwich Health Centre and branch sites at Beechcroft Surg… | NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU) on behalf of NHS Norfolk and Waveney Integrated Care Board (ICB) (The Commissioner) would like to notify the market of an opportunity to provide the following services;• Lot 1 - General Medical Services under a GMS Contract at Norwich Health Centre (main practice site at Norwich Health Centre and branch sites at Beechcroft Surg… | |
| — | TextII.2.4.1 | NHS Norfolk and Waveney ICB are seeking to award an Alternative Provider Medical Services contract for the provision of primary medical services at the Vulnerable Adult Service in Norwich from 1st April 2026.The service tends to work with around 100 patients at any given time.The contract will be for a duration of 3 years with the option to extend for up to a further 2 years.Estimated annual basel… | NHS Norfolk and Waveney ICB are seeking to award an Alternative Provider Medical Services contract for the provision of primary medical services at the Inclusion Health Hub in Norwich from 1st April 2026.The service tends to work with around 100 patients at any given time.The contract will be for a duration of 3 years with the option to extend for up to a further 2 years.Estimated annual baseline … | |
| — | TextVI.3.0.1 | This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by provider… | This is a Provider Selection Regime (PSR) notice that this provider selection process has been abandoned and contracts have not been awarded. This process has been abandoned under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply. |
2 amendments published without a description.
Routine re-releases (5)
- 2025-07: 1 release · 1 Jul 2025
- 2025-06: 1 release · 24 Jun 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · C. Lot 1 Specific Questions - Norwich Health Centre1 award | |||
| Chilvers & McCrea Limited (Operose Health)SME | £1,973,360 † | — | Awarded |
| Lot 2 · D. Lot 2 Specific Questions - Walk-in-Centre1 award | |||
| Chilvers & McCrea Limited (Operose Health)SME | £1,844,233 † | — | Awarded |
| Lot 3 · E. Lot 3 Specific Questions - Inclusion Health Hub1 award | |||
| One Medicare t/a OnePrimaryCare LLPSME | £453,232 † | — | Awarded |
Contracts
Contract 085930-2025-1 · Chilvers & McCrea Limited (Operose Health)SME
- Signed
- 18 Dec 2025
- Value
- £1,973,360
- Period
- … – 1 Apr 2040
- Status
- active
Contract 085930-2025-2 · Chilvers & McCrea Limited (Operose Health)SME
- Signed
- 18 Dec 2025
- Value
- £1,844,233
- Period
- … – 31 Mar 2031
- Status
- active
Contract 085930-2025-3 · One Medicare t/a OnePrimaryCare LLPSME
- Signed
- 18 Dec 2025
- Value
- £453,232
- Period
- … – 31 Mar 2031
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · C. Lot 1 Specific Questions - Norwich Health Centre | 5bids | — | — | — |
| 2 · D. Lot 2 Specific Questions - Walk-in-Centre | 6bids | — | — | — |
| 3 · E. Lot 3 Specific Questions - Inclusion Health Hub | 4bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS Norfolk and Waveney Integrated Care BoardContracting authorityBody governed by public lawHealth
Dispute resolution & review bodies
- NHS Arden and Greater East Midlands Commissioning Support UnitMediation bodyReview contact point
- NHS England Independent Patient Choice and Procurement PanelReview body
Bidders & participating suppliers
2 commercial parties on the notice- Chilvers and McCrea LimitedAwarded supplier
- One Medicare t/a OnePrimaryCare LLPAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria