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Published 2 Oct 2025, 13:41 BST

Official UK procurement notice

Supported Living Support Services for People with Learning Disabilities or Mental Health Needs Framework

Official notice

Authority: Durham County Council (Local council)

Open framework scheme4 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Sectors: Health & Social Care (85) Delivery: North East (UKC14)
Framework ceiling (notional)£289,219,320envelope for 4 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 11 Jun 2026awarded 23 Jul 2026
Awarded to 360 SUPPORTED LIVING LIMITED +14 more15 awards
Framework period 4 yrs 9 moends 31 Mar 2031 · up to 31 Mar 2035 with extensions · starts 13 Jul 2026

What is being bought4 lots · detail below

Published requirement description

Durham County Council (the Council) has a duty to provide services for vulnerable residents who are eligible for care and support according to the national criteria introduced by the Care Act 2014.

The Council is seeking multiple providers that can provide the below named services.

This is a flexible Framework where bidders may bid at any time.

However, at the sole discretion of the Council, it may close the Framework should the Council deem they have sufficient providers to meet demand. The Council has the discretion to both open and close selected Lots and not all Lots should it choose to.

The opportunity is divided into four Lots as detailed below:

Lot 1: Learning Disability Standard Care

Lot 2: Learning Disability Enhanced Care

Lot 3: Mental Health Standard Care

Lot 4: Mental Health Enhanced Care

The Framework does not include any guarantee of any minimum volume of services, or any minimum expenditure. Furthermore, appointment under the Framework does not constitute a commitment by the Council, or any other contracting authority to the exclusive use of the Framework or an individual supplier for such requirements.

Permitted modifications - The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation)changes to the nature, scope, model or volume of Supported Living Services;

shifts in local and national health, care and wellbeing priorities; changes in service user needs, complexity and demand; amendments to statutory duties, regulatory requirements,

inspection regimes or best practice guidance.

CPV: Health and social work services

How this framework works

From the published notice
Type
Closed framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Bids received
48 bids on the busiest of 4 lots · 64 suppliers appointed
Framework period
4 yrs 9 mo · up to 8 yrs 9 mo from 13 Jul 2026
Scheme runs until
31 Mar 2035
Published description of the framework

The operation for this Framework will follow service user choice, whereby an individual is given choice and control in selecting their own services.

If the service user or his/her representative identifies a specific organisation to provide Services, the Council will approach that organisation directly. In such a case, the Provider will be required to accept the instructions for the service user (unless it has very compelling reasons not to do so) and shall not be entitled to charge more than the maximum prices indicated elsewhere in this document.

Direct Award (Standard call off)

Where a Service is required, the Council can approach the most suitable Provider for the Service required and confirm with the Provider that the Provider is able to provide the service required within the timescales. The prices confirmed by the Provider in its tender response will be the price for the services. Suitability of the Provider will be determined by the individual factors which could include (in no particular order):

  • Service user or representative's choice/professional judgement
  • Social Worker / Care Coordinator / Nurse advice / Court Judgement
  • Appropriateness of service delivery provision
  • Geography

This is not an exhaustive list.

Call Off Competition (Competed call off)

The Council may decide to run a call off competition involving the organisations who are on the Framework for the relevant Lot and able to provide the required services.

In running any competition between some or all organisations on the Framework for a particular Lot, the Council will set out the required qualitative criteria which may from time to time take into account any expressed wishes and best interests of the service user and/or his/her family and/or other representatives. This will be detailed at each individual procurement exercise.

The Council will evaluate all bids on relevant qualitative criteria indicated at the time and based on the prices submitted during the bidding process for the Framework (Pricing Schedule). In exceptional cases only the Council may run a mini competition exercise on a price/quality basis, with relative percentages indicated at the time of call off.

The Provider who submits the most advantageous bid will be awarded the Call-Off Contract.

The Framework does not include any guarantee of any minimum volume of services, or any minimum expenditure. Furthermore, appointment under the Framework does not constitute a commitment by the Council, or any other contracting authority to the exclusive use of the Framework or an individual supplier for such requirements.

Documents can be found and submitted at www.open-org.uk ↗ using reference OPEN2026294. Subsequent call offs will also be published at www.open-org.uk ↗

Lots and requirements (4)Procurement structure

4 lots · all with a published value

Every one of these 2 lots carries the same published figure, £101,226,762: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Learning Disability Standard CareAwardedRenewal 4 yrs 9 moSMEVCSEceiling above

The source published no individual description for this lot.

Contract period: 13 Jul 2026 – 31 Mar 2031 (4 yrs 9 mo) · up to 31 Mar 2035 with extensions
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: 2 x 24 month extension periods are available subject to performance, funding and commissioner approval.
85000000 Health and social work services
Lot #2Learning Disability Enhanced CareAwardedRenewal 4 yrs 9 moSMEVCSEceiling above

The source published no individual description for this lot.

Contract period: 13 Jul 2026 – 31 Mar 2031 (4 yrs 9 mo) · up to 31 Mar 2035 with extensions
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: 2 x 24 month extension periods are available subject to performance, funding and commissioner approval.
85000000 Health and social work services
Lot #3Mental Health Standard CareAwardedRenewal 4 yrs 9 moSMEVCSEPublished value£43,382,898

The source published no individual description for this lot.

Contract period: 13 Jul 2026 – 31 Mar 2031 (4 yrs 9 mo) · up to 31 Mar 2035 with extensionsValue: £43,382,898 exc. VAT · £52,059,477 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: 2 x 24 month extension periods are available subject to performance, funding and commissioner approval.
85000000 Health and social work services
Lot #4Mental Health Enhanced CareAwardedRenewal 4 yrs 9 moSMEVCSEPublished value£43,382,898

The source published no individual description for this lot.

Contract period: 13 Jul 2026 – 31 Mar 2031 (4 yrs 9 mo) · up to 31 Mar 2035 with extensionsValue: £43,382,898 exc. VAT · £52,059,477 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: 2 x 24 month extension periods are available subject to performance, funding and commissioner approval.
85000000 Health and social work services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “Supported Living Support Services for People with Learning…” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Open framework scheme
Who may use the vehicle
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
2 Oct 2025, 13:41 BST
Last source update
28 Sept 2026, 15:34 BST
Award evaluation window
Submission end – 6 Jul 2026
Authority reference
OPEN2026294
FTS notice number
2026/S 000-043644
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
North East (UKC14)
Official registry OCID
ocds-h6vhtk-05a6d1 Find a Tender

How it was run

Official notice
Appointment period ends
11 Jun 2026, 10:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.open-uk.org ↗

Timeline

2 Oct 2025 → 28 Sept 2026 · 8 dates
  1. Planning notice published379 days ago
    2 Oct 2025, 13:41 BST
  2. Market engagement363 days ago
    17 Oct 2025, 23:59 BST

    Market engagement questionnaire for completion and return by Providers which can be accessed at www.open-uk.org ↗ under the title Preliminary Market Engagement (PME) for the re-procurement of Community Based Services for people with a learning disability, mental health needs, and/or autism.

    In addition , two support sessions, on Teams, in early November designed to remove barriers for SMEs, support users in the use of OPEN, CDP and the inclusion of social value in DCC procurements. Further detail can be found within the PME documents published on the OPEN portal.

  3. Tender notice published157 days ago
    12 May 2026, 17:08 BST
  4. Admission / appointment period ends127 days ago · period end, not a bid countdown
    11 Jun 2026, 10:00 BST
  5. Award decision expected by101 days ago
    6 Jul 2026, 23:59 BST
  6. Contract starts95 days ago
    13 Jul 2026, 00:00 BST
  7. Assessment summaries sent79 days ago
    29 Jul 2026, 00:00 BST
  8. Latest notice published18 days ago
    28 Sept 2026, 15:34 BST

Notice history

10 events · 5 releases on Find a Tender · since 2 Oct 2025
  1. First planning notice published
    2 Oct 2025, 13:41 BST
  2. Published value published: £289,219,320
    12 May 2026, 17:08 BST
  3. Status changed to active
    12 May 2026, 17:08 BST
  4. Procurement method changed
    12 May 2026, 17:08 BST
  5. Deadline published: 11 Jun 2026, 10:00 BST
    12 May 2026, 17:08 BST
  6. First tender notice published
    12 May 2026, 17:08 BST
  7. Status changed to complete
    29 Jul 2026, 18:04 BST
  8. First award notice published
    29 Jul 2026, 18:04 BST
  9. Contract signature expected
    31 Jul 2026, 23:59 BST
    scheduled
  10. Contract details notice published
    28 Sept 2026, 15:34 BST
    UK7
Published amendments (1)

Submission deadline of the market engagement should have stated 2025 and not 2026

Routine re-releases (5)
  • 2026-02: 1 release · 4 Feb 2026
  • 2025-10: 1 release · 2 Oct 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 6463 awards · see the list ↓
Bids received 4839 from SMEs · busiest of 4 lots
Named bidders 66published on the award notice
Contracts signed 20latest 31 Jul 2026

£289,219,320 inc. VAT is the framework's published maximum, restated by the publisher on 15 award rows. It is one ceiling, not 15 separate sums, and no share per lot is published; those rows read “ceiling above”.

Awarded toValueDateStatus
Lot 2 · Learning Disability Enhanced Care1 award
CYGNET HEALTH UK LIMITED1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded
Across several lots14 awards
360 SUPPORTED LIVING LIMITEDSME1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance · Options: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.ceiling above23 Jul 2026Awarded
Breeze Support Solutions LtdSME1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval. · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded
BRIGHTWAYCAREAGENCY LTDSME1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval. · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded
BRISCA HEALTHCARE LTDSME1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval. · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded
CEL Homecare LimitedSME1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval. · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded
Classic ResourcesUk LtdSME1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval. · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded
Community Integrated CareSME1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval. · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded
Compassionate Care & Support (North East) LtdSME1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval. · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded
Coyle Personnel LtdSME1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval. · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded
Creative Support LtdVCSE1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval. · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded
AKWAABA CARE AND SUPPORT LTD T/A WELCOME CARE AND SUPPORTSME1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval. · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded
Deaconstar LtdSME1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval. · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded
EASTON CARE LTDSME1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval. · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded
ELIZABETH ROSE CARE LIMITEDSME1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035Extensions: The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval. · Options: The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidanceceiling above23 Jul 2026Awarded

Contracts

All 20 of these contracts carry the same published figure, £289,219,320, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Contract 1 · 360 SUPPORTED LIVING LIMITEDSME

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance

  • Contract 10 · Breeze Support Solutions LtdSME

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 11 · BRIGHTWAYCAREAGENCY LTDSME

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 12 · BRISCA HEALTHCARE LTDSME

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 13 · CEL Homecare LimitedSME

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 14 · Classic ResourcesUk LtdSME

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 16 · Compassionate Care & Support (North East) LtdSME

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 17 · Coyle Personnel LtdSME

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 18 · Creative Support LtdVCSE

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 19 · CYGNET HEALTH UK LIMITED

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 2 · AKWAABA CARE AND SUPPORT LTD T/A WELCOME CARE AND SUPPORTSME

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services Shifts in local and national health, care and wellbeing priorities Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance

  • Contract 20 · Deaconstar LtdSME

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 21 · EASTON CARE LTDSME

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 22 · ELIZABETH ROSE CARE LIMITEDSME

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 23

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 24

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 25

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 26

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 27

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

  • Contract 28

    Signed
    31 Jul 2026
    Value
    ceiling above
    Period
    1 Aug 2026 – 31 Mar 2031 · up to 31 Mar 2035 with extensions
    Status
    active
    Extensions
    The contract is let with the option to extend by 2 periods of 24 months based on performance, funding and commissioner approval.
    Options
    The right to additional purchases while the contract is valid. The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation) Changes to the nature, scope, model or volume of Supported Living Services, Shifts in local and national health, care and wellbeing priorities, Changes in service user needs, complexity and demand;-amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Learning Disability Standard Care48final-stage tenders361—
2 · Learning Disability Enhanced Care47final-stage tenders342—
3 · Mental Health Standard Care47final-stage tenders · 50 at stage one391—
4 · Mental Health Enhanced Care40final-stage tenders331—

Who bid (first 60 of 66)

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Durham County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PMPB-8772-VYWM Corten House, Dunholme Close, Durham, North East, DH1 5WBContact email

Framework contractors & participating bidders

68 commercial parties on the notice · 49 awarded

The first 50 of 68 commercial parties (by name); the JSON mirror lists them all.

  • 360 SUPPORTED LIVING LIMITEDFramework contractorGB-COH: 15512550GB-PPON: PYDJ-1647-GCCV 4 Minster Court, Camberley, South East, GU15 3YYContact email
  • AKWAABA CARE AND SUPPORT LTD T/A WELCOME CARE AND SUPPORTFramework contractorGB-COH: 14204394GB-PPON: PTBG-6367-THTM Aone Business Centre, Blaydon-On-Tyne, North East, NE21 4JRContact email
  • ALPHA HEALTH & SOCIAL CARE SERVICES LTDFramework contractorGB-COH: 08949974GB-PPON: PGGY-8278-MHZG Corby Business Centre, Eismann Way, Corby, East Midlands, NN17 5ZBContact email
  • ANGELS CARE SOLUTIONS LIMITEDFramework contractorGB-COH: 10426600GB-PPON: PTWX-8326-DQJP Unit 3.20 Barking Enterprise Centre Bec 1, Barking, London, IG11 8FGContact email
  • ARTHUR MORRISON LTDFramework contractorGB-COH: 11008058GB-PPON: PLPD-2521-MCND 72 Callender Road Callender Road, Erith, London, DA8 3DDContact email
  • Angel Care Staffing LtdFramework contractorGB-COH: 13879931GB-PPON: PLJY-1931-QZTT 14-16 Bridgford Road, Nottingham, East Midlands, NG2 6ABContact email
  • BENJI LIFECARE LTDFramework contractorGB-COH: 14879299GB-PPON: PPTT-8196-HDVZ Halford House, Chelmsford, East of England, CM1 1TDContact email
  • BLACK HORSE CARE LIMITEDFramework contractorGB-COH: 14441373GB-PPON: PRNX-5449-DWPY 210 Jhumat House 160 London Road, Barking, London, IG11 8BBContact email
  • BLOSSOM CARE AND SUPPORT LTDFramework contractorGB-COH: 14678711GB-PPON: PQWH-4511-NYDZ Silicone Suite, Office 5/6, Ivy Mill Business Ctr. Crown Street, Manchester, North West, M35 9BGContact email
  • BREEZE SUPPORT SOLUTIONS LTDFramework contractorGB-COH: 08930372GB-PPON: PCLT-7644-YCZM Cobalt Business Exchange, Cobalt Park Way, Newcastle upon Tyne, North East, NE28 9NZContact email
Show 40 more suppliers
  • BRIGHTWAYCAREAGENCY LTDFramework contractorGB-COH: 14735593GB-PPON: PTPP-1475-QZDY 41 SHELLEY ROAD, ASHTON-ON-RIBBLE, PRESTON, North West, PR2 2DBContact email
  • BRISCA HEALTHCARE LTDFramework contractorGB-COH: 09165393GB-PPON: PHHZ-2548-DMZR Unit 12a Baddow Park Industrial Estate West Hanningfield Road, Chelmsford, East of England, CM2 7SYContact email
  • CEL HOMECARE LIMITEDFramework contractorGB-COH: 11968076GB-PPON: PPPT-9227-MLZM 73a Medomsley Road, Consett, North East, DH8 5HJContact email
  • CLASSIC RESOURCESUK LTDFramework contractorGB-COH: 10440440GB-PPON: PDNJ-4134-MBDL 19-20 Surtees Business Centre Bowesfield Lane, Stockton-On-Tees, North East, TS18 3HPContact email
  • COMMUNITY INTEGRATED CAREFramework contractorGB-COH: 02225727GB-PPON: PPNP-8326-VVBP 2 Old Market Court, Widnes, North West, WA8 7SPContact email
  • COMPASSIONATE CARE & SUPPORT (NORTH EAST) LIMITEDFramework contractorGB-COH: 14279186GB-PPON: PYPD-4353-PNRT Castle Hill Court Mill Lane, Altrincham, North West, WA15 0REContact email
  • COYLE PERSONNEL LIMITEDFramework contractorGB-COH: 02281209GB-PPON: PBJD-8995-JVDG 4th Floor, Harrow Business Centre, 429-433 Pinner Road, Harrow, London, HA1 4HNContact email
  • CREATIVE SUPPORT LIMITEDFramework contractorGB-COH: IP27440RGB-MPR: 27440R Wellington House, 131 Wellington Road South, Stockport, North West, SK1 3TSContact email
  • CYGNET HEALTH CARE LIMITEDBidder / tendererGB-COH: 02141256GB-PPON: PYGL-1749-VYLL 18 Kings Hill Avenue, West Malling, South East, ME19 4AE
  • CYGNET HEALTH UK LIMITEDFramework contractorGB-COH: 06464637GB-PPON: PQJT-4636-GVZW 18 Kings Hill Avenue, West Malling, South East, ME19 4AEContact email
  • DEACONSTAR LTDFramework contractorGB-COH: 04595579GB-PPON: PLPR-4581-CTMN Number Three Siskin Drive, Coventry, West Midlands, CV3 4FJContact email
  • EASTON CARE LTDFramework contractorGB-COH: 15655980GB-PPON: PNYH-5193-VYCT 9a Lumley Court Lumley Court, Chester Le Street, North East, DH2 1ANContact email
  • ELIZABETH ROSE CARE LIMITEDFramework contractorGB-COH: 10422923GB-PPON: PMMY-2573-HXMW Unit G23 The Avenues, Gateshead, North East, NE11 0NJContact email
  • ESSENTIAL CARE & SUPPORT LTDFramework contractorGB-COH: 04946148GB-PPON: PPBG-6969-BPGD Suite 22 The Globe Centre, Accrington, North West, BB5 0REContact email
  • ETHICARE (DURHAM) LTDFramework contractorGB-COH: 09165618GB-PPON: PXDY-5192-JBDG Sherburn Hill Community Hub, Durham, North East, DH6 1PAContact email
  • EVEN CARE LTDFramework contractorGB-COH: 14094909GB-PPON: PPJR-3545-RDYY 51 Colegate Colegate, Norwich, East of England, NR3 1DDContact email
  • EXCELLENCE HOME CARE LTDFramework contractorGB-COH: 11883836GB-PPON: PJLH-1341-GLNH Unit 14 City West Business Park St. Johns Road,, Meadowfield Industrial Estate, Durham, England., North East, DH7 8ERContact email
  • FAMILY'S CARE LIMITEDFramework contractorGB-COH: 15828163GB-PPON: PWXW-3684-NDJW 24 Greenesfield Business Centre, Gateshead, North East, NE8 1PQContact email
  • FLEXIBLE SUPPORT OPTIONS LIMITEDFramework contractorGB-COH: 07920625GB-PPON: PJVG-3837-QWVZ C/O Earl Grey Properties Ltd 2nd Floor Adelphi Chambers, Newcastle Upon Tyne, North East, NE1 6AQContact email
  • FLEXNCARE LIMITEDFramework contractorGB-COH: 14533290GB-PPON: PDVD-3485-RYLM 7 Shapwick place, Ingleby Barwick, Stockton-on-tees, Cleveland, North East, TS17 5NFContact email
  • FORTIX LTDFramework contractorGB-COH: 13758047GB-PPON: PDCP-3454-JPWG Blades Business Hub, Sheffield, Yorkshire & Humber, S2 4QXContact email
  • GOLDEN SQUARE HEALTHCARE LIMITEDFramework contractorGB-COH: 14547899GB-PPON: PNVW-7399-YJHD 12 Sherbourne Avenue, Rotherham, Yorkshire & Humber, S66 1WRContact email
  • GRACESHOPE LIMITEDFramework contractorGB-COH: 14589860GB-PPON: PLLV-6695-QDWW 7 Ambleside Gardens, Wembley, London, HA9 8TLContact email
  • GRAY HEALTHCARE LIMITEDFramework contractorGB-COH: 06382591GB-PPON: PLTH-8159-PQZJ 2000 Vortex Court Enterprise Way, Liverpool, North West, L13 1FBContact email
  • GUARDIAN ALLIANCE HEALTH CARE SERVICES LTDFramework contractorGB-COH: 13337362GB-PPON: PMMX-9682-BLJL Unit 5 Hutton Close, Bishop Auckland, North East, DL14 6XGContact email
  • GUARDIAN HEALTHCARE SERVICES LTDFramework contractorGB-COH: 16224348GB-PPON: PJMD-7272-BWHM 17 Buckerills, Basildon, East of England, SS13 3EPContact email
  • HEATHCOTES CARE LIMITEDFramework contractorGB-COH: 05232834GB-PPON: PZVL-6112-VXTW Royal Court, Chesterfield, East Midlands, S41 7SLContact email
  • HIGHLEA CARE LIMITEDFramework contractorGB-COH: 06341478GB-PPON: PTMR-2632-ZQHW Suite 22 The Globe Centre, Accrington, North West, BB5 0REContact email
  • HOMECARE DIRECT LIMITEDFramework contractorGB-COH: 04731807GB-PPON: PRGG-7129-RCCR 2 Dunston Court, Dunston Road, Chesterfield, East Midlands, S41 8NLContact email
  • HOMECARE DIRECT LTDFramework contractorGB-PPON: PRGG-7129-RCCR 2 Dunston Court, Dunston Road, Chesterfield, East Midlands, S41 8NLContact email
  • JABACARE LIMITEDFramework contractorGB-COH: 13481848GB-PPON: PNGG-2563-JWZP Regus 314 Midsummer Court Midsummer Boulevard, Milton Keynes, South East, MK9 2UBContact email
  • KADMIEL PROJECTS LIMITEDFramework contractorGB-COH: 07525625GB-PPON: PLXL-7983-YCZV 104 Carnach Green, South Ockendon, East of England, RM15 5PXContact email
  • LIFEWAYS COMMUNITY CARE LIMITEDFramework contractorGB-COH: 04126127GB-PPON: PMJD-4872-RRXL No. 2 The Square, Birchwood Boulevard, Warrington, North West, WA3 7QYContact email
  • MIDCO CARE LIMITEDFramework contractorGB-COH: 08397525GB-PPON: PLWG-2834-JLWY Laxton House, Peterborough, East of England, PE1 2PNContact email
  • NEW VISION CARE SERVICES LIMITEDFramework contractorGB-COH: 11523536GB-PPON: PYCY-8936-LMRT 3 Middle Chare, Chester Le Street, North East, DH3 3QDContact email
  • NORTHERN ANGELS CARE LTDFramework contractorGB-COH: 14821634GB-PPON: PHZB-9385-CCQD Unit 13 Brook Street, Driffield, Yorkshire & Humber, YO25 6QPContact email
  • NORTHERN LIFE CARE LIMITEDFramework contractorGB-COH: 01867042GB-PPON: PZTH-2431-XYXQ Windsor House, Harrogate, Yorkshire & Humber, HG1 2PWContact email
  • ONE CALL CARE SOLUTIONS LIMITEDFramework contractorGB-COH: 07171403GB-PPON: PJTH-6226-VCPL 113 Dale Grove, Leyburn, Yorkshire & Humber, DL8 5GAContact email
  • PEGASUS CARE HOMES LIMITEDFramework contractorGB-COH: 07475371GB-PPON: PHRL-8957-BYLD Variety Works 46 Frederick Street, Birmingham, West Midlands, B1 3HNContact email
  • POSITIVE CARE AND SUPPORT LTDFramework contractorGB-COH: 13386826GB-PPON: PDZC-7598-BHVP Number Three Siskin Drive, Coventry, West Midlands, CV3 4FJContact email

Official documents & specifications (185)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
Show 22 more notices
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender

155 further documents are listed in the JSON mirror.