Pre-Procurement Market Engagement (PPME) for Provision of a Countywide Information and Advice Helpline for Voluntary, Community, Faith and Social Enterprise Support (HertsHelp)

Hertfordshire County Council (the ‘Council’) is carrying out Pre-Procurement Market Engagement (‘PPME’) for the HertsHelp telephone information and advice helpline service which acts as a gateway for all Hertfordshire residents to access voluntary sector services, community based health and social care services across Hertfordshire.The Council will consider the feedback received to help inform the Council’s options and further decision making. For the avoidance of doubt, this stage of the project is not part of a formal procurement process and the Council is not committing, at this stage, to carrying out such a process. Participation or non-participation in the PPME shall not prevent any supplier participating in a potential future procurement, nor is it intended that any information supplied as part of the PPME shall place any supplier at an advantage in a potential procurement process. Participation in the PPME will be at each organisation’s own cost. No expense in responding to