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planned
Official procurement procedure

Pre-Market Engagement: Contact Centre and Telephony Solutions

Telecommunications services
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NHS Business Services Authority: "Pre-Market Engagement: Contact Centre and Telephony Solutions". Published status: planned. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNHS Business Services AuthorityScope & CategoriesNot publishedSubmission Window
planned
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: NHS Business Services Authority
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for NHS Business Services Authority. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2.8Bids / Report
50% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 23 active published awards; 22 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNHS Business Services Authority
Procedure methodNot published
Procurement categoryNot published
Statusplanned
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published29 Apr 2022, 16:25 BST
Last source update29 Apr 2022, 16:25 BST
Recurring procurementNot published
ClassificationTelecommunications services
Delivery area
UK
OCIDocds-h6vhtk-033283
What is being bought
The purpose of this Prior Information Notice (PIN) is to alert potential suppliers to an opportunity in relation to supply of contact centre and telephony solutions
What changed
From the official release history
  1. Status changed to planned
    29 Apr 2022, 16:25 BST
  2. Official notice release published
    29 Apr 2022, 16:25 BST
  3. Buyer information updated
    29 Apr 2022, 16:25 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planned
    Published valueNot published
    The purpose of this Prior Information Notice (PIN) is to alert potential suppliers to an opportunity in relation to supply of contact centre and telephony solutions. NHS Business Service Authority has a contract to cover all corporate telephony. This is due to expire over the next 18 months. Additional information: It covers the following services; <br/>-Contact Centre Services,<br/>-Access to a new service and capability, which enables the Back Office services to make phone calls via Microsoft Teams.<br/>-Traditional Telephony services, Non Geographic (0300) Numbers <br/>-Unified Communications<br/>-Mobile Voice and Data<br/>This is a pre-tender market engagement exercise.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    29 Apr 2022, 16:25 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

NHS Business Services Authority

Contracting authority GB-FTS-8532
View buyer profile

  • NHS Business Services Authority
    buyer

    Stella House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne, UKC22, NE15 8NY
    claire.gallant@nhs.net
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published