Find a TenderClosedTender notice
Published 20 Mar 2026, 10:41 GMT

Official UK procurement notice

Port of Dover - Dover System Efficiency Review

Official notice

Authority: Dover Harbour Board (Public body)

ServicesBelow threshold - open competitionBelow threshold
Sectors: IT Services & Software (72)Business Services & Consultancy (79) Delivery: Delivery location not published
Budget not disclosed£0exc. VAT
Submissions closed 10 Apr 2026
Contract term 2 yrsends 1 May 2028 · up to 1 May 2030 with extensions · starts 1 May 2026

What is being bought

Published requirement description

The Port of Dover is Europe’s busiest ferry port, handling £144 billion of trade, 33% of the UK’s trade in goods.

The harbour was entrusted to a board chaired by the Lord Warden of the Cinque Ports by royal charter of 1606. This board was reconstituted by Act of Parliament in 1861 and renamed Dover Harbour Board (“DHB”). DHB’s role is to administer, maintain and improve the harbour of Dover, so that the port is open to everyone who wishes to load or unload cargo or to embark or disembark passengers.

The Port of Dover is a Trust port, DHB is a statutory corporation rather than a registered company, it has no shareholders and is accountable instead to a broad range of stakeholders.

The Board is responsible for the effective strategic direction and control of the business and in order to discharge that responsibility properly, it strives to achieve best practice in corporate governance within the boundaries of an entity which is not listed. To ensure that the business is run in a responsible manner it is committed to the principles of openness, transparency and accountability. The Board continues to follow the “Ports Good Governance Guidance”, issued by the Department for Transport in March 2018, and has identified further good practice in the UK Corporate Governance Code as published in updated form by the Financial Reporting Council during the year.

The legal duties, powers and obligations of the Board are derived from national legislation, its own acts of Parliament and a variety of statutory instruments relating to the operation of ports. The business does not have shareholders. Nevertheless, the Board is accountable to its stakeholders for the performance of its duties and it encourages regular dialogue with its different groups of them in the furtherance of its objectives.

The DHB group currently comprises Dover Harbour Board, Port of Dover Cargo Limited (10333520), Core Operational and Services Team Limited (11209566), Dover Developments Limited (09206042), Dover Waterfront Limited (09437228) (dormant) and Port of Dover Limited (07087839) (dormant). All subsidiary companies are 100% owned.

DHB wishes to appoint a service provider to identify inefficiencies that exist in the system and implement solutions that will support network / short straits growth, improve the travellers’ experience and ultimately reduce cost per unit

CPV: Business analysis consultancy services · Business and management consultancy and related services · Business and management consultancy services · Business development consultancy services · Business organisation services · Miscellaneous business and business-related services · Miscellaneous business-related services

The lotProcurement structure

single lot · value published
Lot #1Renewal 2 yrsPublished value£0
Contract period: 1 May 2026 – 1 May 2028 (2 yrs) · up to 1 May 2030 with extensions
Extensions: The contract will commence on or around 1st May 2026 for a period of 24 months, with the possibility of 2 extensions of 12 months by mutual agreement, unless the contract is terminated earlier, in accordance with the provisions of the Terms and Conditions of Contract within the tender documents.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lot awarding rule: 70% Technical 30% Commercial Further details are included within the tender documentation.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
20 Mar 2026, 10:41 GMT
Last source update
20 Mar 2026, 10:41 GMT
FTS notice number
2026/S 000-025622
Latest notice
Tender notice (UK4)
Classification (CPV)
Business analysis consultancy servicesBusiness and management consultancy and related servicesBusiness and management consultancy servicesBusiness development consultancy servicesBusiness organisation servicesMiscellaneous business and business-related servicesMiscellaneous business-related services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-067005 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowed
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
10 Apr 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

The tender will be conducted through out procurement platform with free registration at in-tendhost.co.uk/portofdover/aspx/Home ↗

Timeline

20 Mar 2026 → 1 May 2026 · 3 dates
  1. Tender notice published216 days ago
    20 Mar 2026, 10:41 GMT
  2. Submission deadline195 days ago
    10 Apr 2026, 17:00 BST
  3. Contract starts175 days ago
    1 May 2026, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    20 Mar 2026, 10:41 GMT
    UK4

Contracting authority & participating public bodies

Dover Harbour Board

Contracting authorityPrivate utility GB-PPON: PBWQ-3165-XGNL Harbour House, Marine Parade, Dover, South East, CT17 9BUContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender