POL App Customer Facing · UK public procurement notice

Official notice

Authority: Post Office Limited (Public body)·Consortium: 2 public authorities

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: UK

Awarded value£10,573,3502 contracts · exc. VAT

Awarded 2 Mar 2026no call for competition

Awarded to Softwire Technology UK Limited, Softwire Technology Limited2 awards

What is being bought

Published requirement description

Design and development of the Post Office customer application.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK

Extensions: Call off contract from POL Digital Capabilities Framework. This initial SOW is on a time and materials basis, subsequent SOW's will be awarded subject to ongoing satisfactory performance.

72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 20 May 2026, 10:26 BST
Last source update: 10 Sept 2026, 15:14 BST
Authority reference: C103806
FTS notice number: 2026/S 000-085993
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: UK
Official registry OCID: ocds-h6vhtk-069cdb Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: This is a call-off under an existing framework contract PCR2015 - Post Office - Digital Capabilities Framework.

Notice history

1 event · 2 releases on Find a Tender

Buyer details updated
10 Sept 2026, 15:14 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 2

Awarded value £10,573,3502 contracts exc. VAT

Bids received 5

Contracts signed 2latest 2 Mar 2026

Awarded to	Value	Date	Status
Softwire Technology UK Limited	£1,573,350 †	—	Awarded
Softwire Technology Limited	£9,000,000 †	—	Awarded

Contracts

Contract 046155-2026-1 · Softwire Technology UK Limited
Signed
2 Mar 2026
Value
£1,573,350
Status
active
POL App Customer Facing · Softwire Technology Limited
Signed
2 Mar 2026
Value
£9,000,000
Status
active
- Change Value and date range amended to show full value of contract awarded, as a result of a tender process using a framework. Previous notice only covered value of the initial work package to be delivered, not the full amount., Need for additional works, services or supplies by the original contractor/concessionaire: The original notice published was for the initial statement of work to be delivered, and should have reflected the full value of the contract tendered and awarded to the successful supplier and the full contract length of 48 months. This notice is a correction to the actual value and length of contract tendered and awarded.

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
5bids	—	—	—

Contracting authority & participating public bodies

2 public bodies on the notice

Post Office Limited

Contracting authorityPublic bodyBody governed by public lawGeneral public services GB-COH: 02154540 · GB-COH: Post Office Limited 100 Wood Street, London, London, EC2V7ERContact name, email

Dispute resolution & review bodies

Royal Courts of JusticeReview body London

Bidders & participating suppliers

2 commercial parties on the notice

Softwire Technology UK LimitedAwarded supplierGB-COH: 03824658 London, UK
Softwire Technology UK LimitedAwarded supplierGB-COH: Softwire London, UK, N3 2FG

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.