Official UK procurement notice
Plumbing / Heating Support
Authority: Newcastle City Council (Local council)
Sectors: Repair & Maintenance (50) Delivery: North East (UKC22)
Framework ceiling (notional)£10,000,000framework ceiling, not attributable revenue · 1 value update
Submissions closed 9 Jan 2026awarded 26 Mar 2026
Awarded to A&J Keith Ltd +3 more
Framework period 2 yrsends 12 Apr 2028 · up to 12 Apr 2030 with extensions · starts 13 Apr 2026
What is being bought
Published requirement descriptionNCC is awarding a Framework Contract for Plumbing / Heating Support to commence 13.04.2026 for 48 months (24 Months with 2 x 12 Month options to extend.)
CPV: Repair and maintenance services
How this framework works
From the published notice- Type
- Closed framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Places
- up to 4 suppliers · 4 bids received (1.0 per place) · 4 appointed (full)
- Framework period
- 2 yrs · up to 4 yrs from 13 Apr 2026, N/A
- Supplier levy on call-offs (max %)
- N/A
Published description of the framework
Ranked Framework, also option for Mini Competition.
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£10,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published award criteria (2)
- Price: Price 60%
- Quality: Quality 40%
What this means for your bid
- Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
- “Plumbing / Heating Support” is a framework: the contest is a place on its panel, up to 4 suppliers, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 14 Nov 2025, 12:20 GMT
- Last source update
- 8 May 2026, 09:32 BST
- Award evaluation window
- Submission end – 25 Mar 2026
- Authority reference
009273- FTS notice number
2025/S 000-079814- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05e15dFind a Tender
How it was run
Official noticeRun through: OPEN-UK
Access & registration note: Free
- Appointment period ends
- 9 Jan 2026, 10:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
- Supplier levy on call-offs (max %)
- call-off levy · N/A
Detailed submission instructions & authority contactsFrom official release
The Council has a requirement for Plumbing / Heating Support.
This opportunity has been published via the Open E-Procurement tendering portal. The Deadline date and time for this opportunity is Friday 9th January 2026 at 10am.
Late submissions will not be accepted. Please search for this opportunity (Reference - OPEN20252080 / P-009273) via the following website: www.open-uk.org ↗
Timeline
14 Nov 2025 → 8 May 2026 · 9 dates- Planning notice published341 days ago14 Nov 2025, 12:20 GMT
- Next notice expected330 days ago24 Nov 2025, 23:59 GMT
- Tender notice published321 days ago4 Dec 2025, 14:59 GMT
- Admission / appointment period ends285 days ago · period end, not a bid countdown9 Jan 2026, 10:00 GMT
- Award decision expected by209 days ago25 Mar 2026, 23:59 GMT
- Assessment summaries sent209 days ago26 Mar 2026
- Standstill ends195 days ago8 Apr 2026, 23:59 BST
- Contract starts191 days ago13 Apr 2026, 00:00 BST
- Latest notice published166 days ago8 May 2026, 09:32 BST
Notice history
9 events · 4 releases on Find a Tender · since 14 Nov 2025- Pipeline notice published14 Nov 2025, 12:20 GMTUK1
- Tender notice published4 Dec 2025, 14:59 GMTUK4
- Published value published: £10,000,0004 Dec 2025, 14:59 GMT
- Status changed to active4 Dec 2025, 14:59 GMT
- Deadline published: 9 Jan 2026, 10:00 GMT4 Dec 2025, 14:59 GMT
- Contract award notice published26 Mar 2026, 10:09 GMTUK6
- Status changed to complete26 Mar 2026, 10:09 GMT
- Contract signature expected9 Apr 2026, 23:59 BSTscheduled
- Contract details notice published8 May 2026, 09:32 BSTUK7
Routine re-releases (4)
- 2025-11: 1 release · 14 Nov 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastSuppliers appointed 41 award · see the list ↓
Bids received 44 from SMEs
Named bidders 4published on the award notice
Contracts signed 1latest 13 Apr 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| A&J Keith Ltd, Buston &Maughan LtdSME, PHS Home Solutions Limited, Zenith Mechanical Services LtdSME13 Apr 2026 – 12 Apr 2028 · up to 12 Apr 2030Extensions: Subject to performance, options of 2 x 12 month extensions available. | £10,000,000 | 26 Mar 2026 | Awarded |
Contracts
Plumbing / Heating Support · A&J Keith Ltd, Buston &Maughan LtdSME, PHS Home Solutions Limited, Zenith Mechanical Services LtdSME
- Signed
- 13 Apr 2026
- Value
- £10,000,000
- Period
- 13 Apr 2026 – 12 Apr 2028 · up to 12 Apr 2030 with extensions
- Status
- active
- Extensions
- Subject to performance, options of 2 x 12 month extensions available.
3 agreed KPIs: Customer Satisfaction (Actual) · Completions at 1st Visit · Appointments kept % Appointments made
- Customer Satisfaction (Actual)
- Completions at 1st Visit
- Appointments kept % Appointments made
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4final-stage tenders | 4 | 0 | — |
Who bid
- wonA. & J. KEITH LIMITED · North East England
- wonBUSTON & MAUGHAN LIMITEDSME · North East England
- wonPHS HOME SOLUTIONS LIMITED · North East England
- wonZENITH MECHANICAL SERVICES LIMITEDSME · North East England
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Framework contractors & participating bidders
4 commercial parties on the notice- A. & J. KEITH LIMITEDFramework contractor
- BUSTON & MAUGHAN LIMITEDFramework contractor
- PHS HOME SOLUTIONS LIMITEDFramework contractor
- ZENITH MECHANICAL SERVICES LIMITEDFramework contractor
Official documents & specifications (8)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender