Official UK procurement notice
PLM Service Management Support - PP-UKIFS-369
Authority: UK Fusion Energy Ltd (Public body)
What is being bought
Published requirement description- Summary of Requirement
UKIFS seeks a supplier to provide service management support for the Dassault 3DEXPERIENCE PLM system within the STEP Programme. The service will include embedded helpdesk support (1st–3rd line), liaison with Dassault for 4th line, platform administration, user training, and business administration tasks. The contract supports continuity of PLM service management during a critical phase of STEP’s design definition workstream.
- Key Technical Scope
•Service desk support (ITIL4-aligned) for ~270 users initially, scaling to ~500 users.
•Support migration from UKAEA Ivanti ticketing system to STEP ticketing system.
•Assist with onboarding industrial partners and cloud migration (Dec 2025–Mar 2026).
•Provide training materials and support for up to 20 PLM capabilities.
•Business and platform administration tasks, including IAM, license monitoring, and dashboard maintenance.
•Personnel must hold BPSS (service desk) and SC clearance (business/platform admin).
CPV: Helpdesk and support services · Information technology services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£400,000
- Economic & financial standing
See ITT for further information
- Technical & professional ability
See ITT for further information
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Tecnical: 70%
- Total Contract Value: 20%
- Social Value: 10%
Published award criteria (3)
- Tecnical: 70%
- Social Value: 10%
- Total Contract Value: 20%
- Economic & financial standing
See ITT for further information
- Technical & professional ability
See ITT for further information
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 10 Dec 2025, 14:05 GMT
- Last source update
- 13 Apr 2026, 11:54 BST
- Award evaluation window
- Submission end – 28 Jan 2026
- Authority reference
PP-UKIFS-369- FTS notice number
2025/S 000-081529- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05f2ceFind a Tender
How it was run
Official notice- Submission deadline
- 16 Jan 2026, 17:00 GMT
- Clarification deadline
- 6 Jan 2026, 13:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
10 Dec 2025 → 13 Apr 2026 · 8 dates- Tender notice published319 days ago10 Dec 2025, 14:05 GMT
- Clarification questions by292 days ago6 Jan 2026, 13:00 GMT
- Submission deadline282 days ago16 Jan 2026, 17:00 GMT
- Award decision expected by269 days ago28 Jan 2026, 23:59 GMT
- Contract starts257 days ago10 Feb 2026
- Assessment summaries sent256 days ago11 Feb 2026
- Standstill ends246 days ago20 Feb 2026, 23:59 GMT
- Latest notice published195 days ago13 Apr 2026, 11:54 BST
Notice history
5 events · 3 releases on Find a Tender · since 10 Dec 2025- Tender notice published10 Dec 2025, 14:05 GMTUK4
- Contract award notice published11 Feb 2026, 16:05 GMTUK6
- Status changed to complete11 Feb 2026, 16:05 GMT
- Contract signature expected26 Feb 2026, 23:59 GMTscheduled
- Contract details notice published13 Apr 2026, 11:54 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Technia Ltd27 Feb 2026 – 27 Feb 2027 · up to 27 Aug 2027Extensions: Up to 6 months (see ITT for further information) | £400,000 | 11 Feb 2026 | Awarded |
Contracts
Contract 1 · Technia Ltd
- Signed
- 30 Mar 2026
- Value
- £400,000
- Period
- 6 Apr 2026 – 6 Apr 2027 · up to 6 Oct 2027 with extensions
- Status
- active
- Extensions
- Up to 6 months (see ITT for further information)
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders · 4 at stage one | 2 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- TECHNIA LimitedAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender