Find a TenderAwardedContract details notice
Published 10 Dec 2025, 14:05 GMT

Official UK procurement notice

PLM Service Management Support - PP-UKIFS-369

Official notice

Authority: UK Fusion Energy Ltd (Public body)

ServicesOpen procedureAbove thresholdSME suitable
Sectors: IT Services & Software (72) Delivery: UK
Published estimate£400,000≈ £400k / year · £480,000 inc. VAT
Submissions closed 16 Jan 2026awarded 11 Feb 2026
Awarded to Technia Ltd
Contract term 1 yrends 10 Feb 2027 · up to 10 Aug 2027 with extensions · starts 10 Feb 2026

What is being bought

Published requirement description
  1. Summary of Requirement

UKIFS seeks a supplier to provide service management support for the Dassault 3DEXPERIENCE PLM system within the STEP Programme. The service will include embedded helpdesk support (1st–3rd line), liaison with Dassault for 4th line, platform administration, user training, and business administration tasks. The contract supports continuity of PLM service management during a critical phase of STEP’s design definition workstream.

  1. Key Technical Scope

•Service desk support (ITIL4-aligned) for ~270 users initially, scaling to ~500 users.

•Support migration from UKAEA Ivanti ticketing system to STEP ticketing system.

•Assist with onboarding industrial partners and cloud migration (Dec 2025–Mar 2026).

•Provide training materials and support for up to 20 PLM capabilities.

•Business and platform administration tasks, including IAM, license monitoring, and dashboard maintenance.

•Personnel must hold BPSS (service desk) and SC clearance (business/platform admin).

CPV: Helpdesk and support services · Information technology services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 1 yrPublished value£400,000
Contract period: 10 Feb 2026 – 10 Feb 2027 (1 yr) · up to 10 Aug 2027 with extensionsValue: £400,000 exc. VAT · £480,000 inc. VAT
Delivery: UK
Extensions: Up to 6 months (see ITT for further information)
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See ITT for further information

  • Technical & professional ability

    See ITT for further information

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 20%Social value: 10%
Published sub-criteria (3)
  • Tecnical: 70%
  • Total Contract Value: 20%
  • Social Value: 10%
Published award criteria (3)
  • Tecnical: 70%
  • Social Value: 10%
  • Total Contract Value: 20%
Conditions of participation2
  • Economic & financial standing

    See ITT for further information

  • Technical & professional ability

    See ITT for further information

What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
10 Dec 2025, 14:05 GMT
Last source update
13 Apr 2026, 11:54 BST
Award evaluation window
Submission end – 28 Jan 2026
Authority reference
PP-UKIFS-369
FTS notice number
2025/S 000-081529
Latest notice
Contract details notice (UK7)
Classification (CPV)
Helpdesk and support servicesInformation technology services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05f2ce Find a Tender

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
16 Jan 2026, 17:00 GMT
Clarification deadline
6 Jan 2026, 13:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

10 Dec 2025 → 13 Apr 2026 · 8 dates
  1. Tender notice published319 days ago
    10 Dec 2025, 14:05 GMT
  2. Clarification questions by292 days ago
    6 Jan 2026, 13:00 GMT
  3. Submission deadline282 days ago
    16 Jan 2026, 17:00 GMT
  4. Award decision expected by269 days ago
    28 Jan 2026, 23:59 GMT
  5. Contract starts257 days ago
    10 Feb 2026
  6. Assessment summaries sent256 days ago
    11 Feb 2026
  7. Standstill ends246 days ago
    20 Feb 2026, 23:59 GMT
  8. Latest notice published195 days ago
    13 Apr 2026, 11:54 BST

Notice history

5 events · 3 releases on Find a Tender · since 10 Dec 2025
  1. Tender notice published
    10 Dec 2025, 14:05 GMT
    UK4
  2. Contract award notice published
    11 Feb 2026, 16:05 GMT
    UK6
  3. Status changed to complete
    11 Feb 2026, 16:05 GMT
  4. Contract signature expected
    26 Feb 2026, 23:59 GMT
    scheduled
  5. Contract details notice published
    13 Apr 2026, 11:54 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £400,0001 award exc. VAT
Bids received 22 from SMEs
Contracts signed 1latest 30 Mar 2026
Awarded toValueDateStatus
Technia Ltd27 Feb 2026 – 27 Feb 2027 · up to 27 Aug 2027Extensions: Up to 6 months (see ITT for further information)£400,00011 Feb 2026Awarded

Contracts

  • Contract 1 · Technia Ltd

    Signed
    30 Mar 2026
    Value
    £400,000
    Period
    6 Apr 2026 – 6 Apr 2027 · up to 6 Oct 2027 with extensions
    Status
    active
    Extensions
    Up to 6 months (see ITT for further information)

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders · 4 at stage one20—

Contracting authority & participating public bodies

UK INDUSTRIAL FUSION SOLUTIONS LTD

Contracting authorityPublic undertaking GB-PPON: PCRM-7973-DCBL UK Industrial Fusion Solutions Ltd, Culham Campus, Oxfordshire, South East, OX14 3DBContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • TECHNIA LimitedAwarded supplierGB-COH: 04286171 Technia, Nordic House, Brunleys, Milton Keynes, South East, MK11 3EWContact name, email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender