Find a TenderAwarded
Published 23 Aug 2021, 22:45 BST

Official UK procurement notice

Personal Independence Payments (PIP) Assessment Service - Contract Extension - Lot 4

Official notice

Authority: Department for Work and Pensions acting for an behalf of the Department for Communities (DfC) formerly the Department for Social Development (DSD) in Northern Ireland (Central government)

Services
Sectors: Health & Social Care (85) Delivery: UK
Awarded value£136,496,151published contract · exc. VAT
Awarded 20 Nov 2012
Awarded to Capita Business Services Ltd
Contract term 8 yrs 8 moends 31 Jul 2021 · starts 20 Nov 2012

What is being bought

Published requirement description

No description was published on the notice. See the official documents.

CPV: Health and social work services

The lotProcurement structure

single lot · no lot value published
Lot #1— The objective and independent assessment of the impact of health conditions and… 8 yrs 8 mo

— The objective and independent assessment of the impact of health conditions and disabilities on claimants is central to the process of determining entitlement to PIP. The provider will carry out this assessment and provide information and advice to support the Authority’s decision making processes.

— The key elements of the service will include:

— The consideration of a claimant’s health conditions or disabilities and the impact on their daily life and mobility,

— Assessing individuals against criteria prescribed by the Authority,

— The delivery of Consultations to support the above,

— The gathering and consideration of evidence to support the above including, where necessary, paying appropriate fees for evidence,

— The completion of reports, including advice, to the Authority,

— The referral of assessment reports and any associated evidence to the Authority,

— Interpretation and advice to the authority on technical evidence,

— Follow up liaison with the Authority in relation to assessments, including the provision of relevant health professional expertise as required,

— The administration and management of the service, including scheduling of Consultations, ensuring that they are completed within timescales set down by the Authority,

— The recruitment, training and ongoing support of Health Professionals, including liaison with relevant professional bodies,

— The development of guidance and training in conjunction with the Authority,

— The provision of an enquiry service for individuals being assessed,

— The provision of a quality control regime, including a complaints function,

— The provision of management information as defined by the Authority,

— Initiatives and liaison with relevant organisations to support the provision of evidence,

— Liaison and collaborative working with local and national partners, including disability organisations, health professional bodies and the devolved administrations,

— Liaison and collaborative working with the PIP Assessment Providers for other Lots as required,

— Support for Test and Learn Activity.

Contract period: 20 Nov 2012 – 31 Jul 2021 (8 yrs 8 mo)
Delivery: UK

Procedure terms & legal framework

From the official record · publisher note attached
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 Aug 2021, 22:45 BST
Last source update
23 Aug 2021, 22:45 BST
FTS notice number
2021/S 000-020744
Classification (CPV)
Health and social work services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02d877 Find a Tender

Publisher note: Suppliers Instructions: How to Express Interest in this Tender: 1. Register on the eSourcing portal (this is only required once): https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page). For further assistance please consult the online help, or the eTendering help desk. DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.

How it was run

Official notice
Submission deadline
—

Timeline

20 Nov 2012 → 23 Aug 2021 · 2 dates
  1. Contract starts
    20 Nov 2012
  2. Notice published
    23 Aug 2021, 22:45 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £136,496,1511 contract exc. VAT
Contracts signed 1latest 20 Nov 2012
Awarded toValueDateStatus
Capita Business Services Ltd£136,496,151 †—Awarded

Contracts

  • Contract 020744-2021-UI_DWP_100432-1 · Capita Business Services Ltd

    Signed
    20 Nov 2012
    Value
    £136,496,151
    Period
    20 Nov 2012 – 31 Jul 2023
    Status
    active
    • Change Secure assessment service continuity and stability beyond the current contracts end date on 31/07/21 extending the Lot 4 contract for the period 01/08/21 to 31/07/23. Provide the contractual flexibility for any subsequent changes to ongoing service design necessitated by Covid-19 measures and any associated Policy changes made, during the extension period. Transition to a Cost Plus funding model for the extension period to strike the right level of risk ownership to drive optimal performance and to address the continuing impact of Covid-19., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The impact of COVID-19 has meant that DWP and DfC were not able to launch the re procurement of PIP as planned in March 2020. Extensions to the existing contracts are needed to fully understand and evaluate the impacts of COVID-19 ahead of future procurements as well as to stabilise the assessment service. The impact of COVID-19 has been, and continues to be, very significant. The assessment service has had to be very quickly adapted, in particular to suspend face to face assessments and mobilise alternative methods of delivery to support claimants. Given that PIP is a critical statutory welfare benefit that caters for vulnerable people, a gap in service provision is not an option.

Contracting authority & participating public bodies

Department for Work and Pensions acting for an behalf of the Department for Communities (DfC) formerly the Department for Social Development (DSD) in Northern Ireland

Contracting authorityCentral Government Hartshead Square, Sheffield, UK, S1 2FDContact email

Dispute resolution & review bodies

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.