Find a TenderAwarded
Published 27 Mar 2024, 11:37 GMT

Official UK procurement notice

Personal Independence Payment (PIP) Assessment Service - Contract Extension - Lot 2

Official notice

Authority: Department for Work & Pensions (Central government)

Services
Sectors: Health & Social Care (85) Delivery: UK
Awarded value£679,436,922published contract · exc. VAT
Awarded 31 Jul 2012
Awarded to Capita Business Services Ltd
Contract term 11 yrs 7 moends 1 Mar 2024 · starts 31 Jul 2012

What is being bought

Published requirement description

No description was published on the notice. See the official documents.

CPV: Health and social work services

The lotProcurement structure

single lot · no lot value published
Lot #1— The objective and independent assessment of the impact of health conditions and… 11 yrs 7 mo

— The objective and independent assessment of the impact of health conditions and disabilities on claimants is central to the process of determining entitlement to PIP. The provider will carry out this assessment and provide information and advice to support the Authority’s decision making processes.

— The key elements of the service will include:

— The consideration of a claimant’s health conditions or disabilities and the impact on their daily life and mobility,

— Assessing individuals against criteria prescribed by the Authority,

— The delivery of Consultations to support the above,

— The gathering and consideration of evidence to support the above including, where

necessary, paying appropriate fees for evidence,

— The completion of reports, including advice, to the Authority,

— The referral of assessment reports and any associated evidence to the Authority,

— Interpretation and advice to the authority on technical evidence,

— Follow up liaison with the Authority in relation to assessments, including the provision of relevant health professional expertise as required,

— The administration and management of the service, including scheduling of

Consultations, ensuring that they are completed within timescales set down by the Authority,

— The recruitment, training and ongoing support of Health Professionals, including liaison with relevant professional bodies,

— The development of guidance and training in conjunction with the Authority,

— The provision of an enquiry service for individuals being assessed,

— The provision of a quality control regime, including a complaints function,

— The provision of management information as defined by the Authority,

— Initiatives and liaison with relevant organisations to support the provision of evidence,

— Liaison and collaborative working with local and national partners, including disability organisations, health professional bodies and the devolved administrations,

— Liaison and collaborative working with the PIP Assessment Providers for other Lots as required.

— Support for Test and Learn Activity.

Contract period: 31 Jul 2012 – 1 Mar 2024 (11 yrs 7 mo)
Delivery: UK

Procedure terms & legal framework

From the official record · publisher note attached
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
27 Mar 2024, 11:37 GMT
Last source update
27 Mar 2024, 11:37 GMT
FTS notice number
2024/S 000-010009
Classification (CPV)
Health and social work services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-044d7e Find a Tender

Publisher note: Suppliers Instructions: How to Express Interest in this Tender: 1. Register on the eSourcing portal (this is only required once): https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page). For further assistance please consult the online help, or the eTendering help desk. DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.

How it was run

Official notice
Submission deadline
—

Timeline

31 Jul 2012 → 27 Mar 2024 · 2 dates
  1. Contract starts
    31 Jul 2012, 00:00 BST
  2. Notice published
    27 Mar 2024, 11:37 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £679,436,9221 contract exc. VAT
Contracts signed 1latest 31 Jul 2012
Awarded toValueDateStatus
Capita Business Services Ltd£679,436,922 †—Awarded

Contracts

  • Contract 010009-2024-UI_DWP_100430-1 · Capita Business Services Ltd

    Signed
    31 Jul 2012
    Value
    £679,436,922
    Period
    31 Jul 2012 – 6 Sept 2024
    Status
    active
    • Change On 9 February 2023, DWP published Modification reference: 2023/S 000-004016 https://www.find-tender.service.gov.uk/Notice/004016-2023 extending the PIP contract Lot 2 term by an additional 7 months until 1 March 2024 due to an ongoing Functional Assessment Services (FAS) procurement process. DWP informed bidders of the outcome of the FAS procurement on 15 March 2023 and planned to sign contracts shortly thereafter to provide an 11-month implementation period before the commencement of operational services in March 2024. term by an additional 7 months until 1 March 2024 due to an ongoing Functional Assessment Services (FAS) procurement process. DWP informed bidders of the outcome of the FAS procurement on 15 March 2023 and planned to sign contracts shortly thereafter to provide an 11-month implementation period before the commencement of operational services in March 2024. During the standstill period, DWP was served with a legal claim, which meant that the FAS contracts could not be signed as planned. The claim has since been resolved and the FAS contracts have been signed. The delay incurred owing to the legal claim reduced the time available for the FAS implementation period, which is crucial to enable a safe transition to the new service and delivery of the new IT that will support it. DWP considers that a further extension to the PIP Lot 2 contract of 6 months to 6 September 2024 is necessary to account for this delay, in order to preserve the 11-month implementation period ensuring an efficient and smooth handover between the PIP and the new FAS providers. Without a further extension to the PIP Lot 2 contract, there could be a delay to provision of assessments for the critical statutory welfare benefit which PIP services encompass. As the recipients of PIP constitute a vulnerable section of society, DWP is of the view such an extension is necessary to ensure they are not disadvantaged., Need for additional works, services or supplies by the original contractor/concessionaire: i) interchangeability issues with a new supplier means these key services could be negatively impacted. The implementation of the FAS contract necessitates a lengthy handover period therefore it is not possible to introduce a new provider for the additional 6 months. A change in supplier without a full handover programme (which includes transition to a new managed IT service necessitating dual running of systems) would risk delivery of these services which provide critical statutory benefits to vulnerable people; (ii) appointing a new supplier to cover the extra 6 months (which DWP do not consider a viable option) at the same time as the incumbent was engaged in handover to the new FAS supplier means significant duplication of costs particularly as DWP would be paying additional costs already during the implementation period; and (iii) value of the contract for the extended period does not exceed 50% of value of original Contract.

Contracting authority & participating public bodies

Department for Work and Pensions

Contracting authorityCentral Government Hartshead Square, Sheffield, UKContact email

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.