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OpenFind a Tender · UK4
BuyerNational Employment Savings Trust (NEST) Corporation
StatusOpen
Deadline24 Sept 2026
Value£4,100,000
Published26 Aug 2026

What is being bought

this ITT seeks strategic and delivery partners to help Nest build a more mature, always-on marketing capability across Members, Employers and Connectors. The scope spans strategy and business case development, performance marketing, CRM, direct marketing and account-based marketing, supported by specialist ad operations, tracking, attribution and measurement. It covers key direct and digital channels including paid search, organic search, email, paid social, programmatic display and video, content distribution, website optimisation and creative optimisation

Delivery location

UK, GB · UK, GB · UK, GB · UK, GB

Categories

Marketing services 79342000

Lot details

Performance Marketing Strategy

The supplier will provide strategic planning, stakeholder engagement and commercial case support across Nest’s Member, Employer and Connector marketing priorities.

Statusactive
Value£1,025,000
Contract periodFrom 12 Jan 2027 to 11 Jan 2031
SME suitabilitySuitable for SMEs

Award criteria
Strategic Maturity & Customer-Led Planning — Demonstrate how you have developed marketing strategy, defined clear priorities and built the evidence needed to unlock project funding and move approved initiatives into delivery. Responses should show how the supplier has built marketing capability from a low-maturity or transformation starting point into a more mature, scalable and always-on model, using audience insight, segmentation, customer journeys, channel selection and business objectives to inform strategic recommendations, prioritise activity across relevant channels, and establish the structures, processes, data, technology and measurement foundations needed to support future performance. (20%)
. Integrated Delivery & Technical Enablement — Demonstrate how you have delivered integrated marketing activity across the relevant services you are bidding for, including the practical and technical requirements needed to make activity effective. Your response should evidence campaign and account set-up, tracking and tagging, use of marketing technology, SEO/GEO, website optimisation, AdOps, governance, quality assurance and technical problem-solving. Please explain how you worked with client teams and third-party partners to ensure clear roles, joined-up delivery and effective implementation. (20%)
Measurement, Optimisation & Commercial Impact — Measurement, Optimisation & Commercial Impact Demonstrate how you used measurement, insight, testing and optimisation to improve performance and deliver measurable outcomes. Your response should show the measurement framework, tracking and attribution approach, reporting cadence, test-and-learn methodology, optimisation decisions, use of innovation or AI where relevant, and clear evidence of business impact such as engagement, conversion, lead generation, ROI, acquisition, retention, efficiency improvement or pipeline contribution. Please clearly explain your agency’s specific contribution to the results. (20%)
Experience and service model — › Please provide biographies of the core team who will manage the contract and ensure delivery of the Nest requirements. Please detail how this team will work together alongside Nest and other partner agencies to create the right culture and behaviours, based on their experience (15%)
Social Value — › It is important to Nest in the appointment of a Supplier for this length that there is alignment of cultures. Specifically, please detail the value-added benefits your organisation would make in a strategic partnership with Nest . › Additionally, explain how your organisation will deliver wider social value outcomes aligned to Nest's public-service purpose, including commitments relating to inclusion, accessibility, sustainability, community impact, and broader positive societal outcomes. Please include measurable examples and proposed KPIs where applicable. (10%)
rate card — rate card (15%)

Performance Marketing Delivery and Optimisation

The supplier will provide strategic, operational and analytical delivery support across paid search, organic search, generative search optimisation, website performance optimisation, paid social, programmatic media and content distribution.

Statusactive
Value£1,025,000
Contract periodFrom 12 Jan 2027 to 11 Jan 2031
SME suitabilitySuitable for SMEs

Award criteria
Strategic Maturity & Customer-Led Planning — Demonstrate how you have developed marketing strategy, defined clear priorities and built the evidence needed to unlock project funding and move approved initiatives into delivery. Responses should show how the supplier has built marketing capability from a low-maturity or transformation starting point into a more mature, scalable and always-on model, using audience insight, segmentation, customer journeys, channel selection and business objectives to inform strategic recommendations, prioritise activity across relevant channels, and establish the structures, processes, data, technology and measurement foundations needed to support future performance. (20%)
. Integrated Delivery & Technical Enablement — Demonstrate how you have delivered integrated marketing activity across the relevant services you are bidding for, including the practical and technical requirements needed to make activity effective. Your response should evidence campaign and account set-up, tracking and tagging, use of marketing technology, SEO/GEO, website optimisation, AdOps, governance, quality assurance and technical problem-solving. Please explain how you worked with client teams and third-party partners to ensure clear roles, joined-up delivery and effective implementation. (20%)
Measurement, Optimisation & Commercial Impact — Measurement, Optimisation & Commercial Impact Demonstrate how you used measurement, insight, testing and optimisation to improve performance and deliver measurable outcomes. Your response should show the measurement framework, tracking and attribution approach, reporting cadence, test-and-learn methodology, optimisation decisions, use of innovation or AI where relevant, and clear evidence of business impact such as engagement, conversion, lead generation, ROI, acquisition, retention, efficiency improvement or pipeline contribution. Please clearly explain your agency’s specific contribution to the results. (20%)
Experience and service model — › Please provide biographies of the core team who will manage the contract and ensure delivery of the Nest requirements. Please detail how this team will work together alongside Nest and other partner agencies to create the right culture and behaviours, based on their experience (15%)
Social Value — › It is important to Nest in the appointment of a Supplier for this length that there is alignment of cultures. Specifically, please detail the value-added benefits your organisation would make in a strategic partnership with Nest . › Additionally, explain how your organisation will deliver wider social value outcomes aligned to Nest's public-service purpose, including commitments relating to inclusion, accessibility, sustainability, community impact, and broader positive societal outcomes. Please include measurable examples and proposed KPIs where applicable. (10%)
rate card — rate card (15%)

CRM, Direct Marketing and Account-Based Marketing

The supplier will provide strategic campaign and journey planning support across direct marketing activities. The focus is on developing, testing and optimising communications and campaign approaches, not on CRM systems, data infrastructure, platform selection, email engines or technical consultancy.

Statusactive
Value£1,025,000
Contract periodFrom 12 Jan 2027 to 11 Jan 2031
SME suitabilitySuitable for SMEs

Award criteria
Strategic Maturity & Customer-Led Planning — Demonstrate how you have developed marketing strategy, defined clear priorities and built the evidence needed to unlock project funding and move approved initiatives into delivery. Responses should show how the supplier has built marketing capability from a low-maturity or transformation starting point into a more mature, scalable and always-on model, using audience insight, segmentation, customer journeys, channel selection and business objectives to inform strategic recommendations, prioritise activity across relevant channels, and establish the structures, processes, data, technology and measurement foundations needed to support future performance. (20%)
. Integrated Delivery & Technical Enablement — Demonstrate how you have delivered integrated marketing activity across the relevant services you are bidding for, including the practical and technical requirements needed to make activity effective. Your response should evidence campaign and account set-up, tracking and tagging, use of marketing technology, SEO/GEO, website optimisation, AdOps, governance, quality assurance and technical problem-solving. Please explain how you worked with client teams and third-party partners to ensure clear roles, joined-up delivery and effective implementation. (20%)
Measurement, Optimisation & Commercial Impact — Measurement, Optimisation & Commercial Impact Demonstrate how you used measurement, insight, testing and optimisation to improve performance and deliver measurable outcomes. Your response should show the measurement framework, tracking and attribution approach, reporting cadence, test-and-learn methodology, optimisation decisions, use of innovation or AI where relevant, and clear evidence of business impact such as engagement, conversion, lead generation, ROI, acquisition, retention, efficiency improvement or pipeline contribution. Please clearly explain your agency’s specific contribution to the results. (20%)
Experience and service model — › Please provide biographies of the core team who will manage the contract and ensure delivery of the Nest requirements. Please detail how this team will work together alongside Nest and other partner agencies to create the right culture and behaviours, based on their experience (15%)
Social Value — › It is important to Nest in the appointment of a Supplier for this length that there is alignment of cultures. Specifically, please detail the value-added benefits your organisation would make in a strategic partnership with Nest . › Additionally, explain how your organisation will deliver wider social value outcomes aligned to Nest's public-service purpose, including commitments relating to inclusion, accessibility, sustainability, community impact, and broader positive societal outcomes. Please include measurable examples and proposed KPIs where applicable. (10%)
rate card — rate card (15%)

Ad Operations, Tracking, Attribution and Measurement

The supplier will: • Manage tagging and tracking implementation • Support analytics configuration • Develop attribution frameworks • Provide measurement governance • Support consent and privacy compliance • Deliver cross-channel reporting architecture • Improve marketing performance visibility

Statusactive
Value£1,025,000
Contract periodFrom 12 Jan 2027 to 11 Jan 2031
SME suitabilitySuitable for SMEs

Award criteria
Strategic Maturity & Customer-Led Planning — Demonstrate how you have developed marketing strategy, defined clear priorities and built the evidence needed to unlock project funding and move approved initiatives into delivery. Responses should show how the supplier has built marketing capability from a low-maturity or transformation starting point into a more mature, scalable and always-on model, using audience insight, segmentation, customer journeys, channel selection and business objectives to inform strategic recommendations, prioritise activity across relevant channels, and establish the structures, processes, data, technology and measurement foundations needed to support future performance. (20%)
. Integrated Delivery & Technical Enablement — Demonstrate how you have delivered integrated marketing activity across the relevant services you are bidding for, including the practical and technical requirements needed to make activity effective. Your response should evidence campaign and account set-up, tracking and tagging, use of marketing technology, SEO/GEO, website optimisation, AdOps, governance, quality assurance and technical problem-solving. Please explain how you worked with client teams and third-party partners to ensure clear roles, joined-up delivery and effective implementation. (20%)
Measurement, Optimisation & Commercial Impact — Measurement, Optimisation & Commercial Impact Demonstrate how you used measurement, insight, testing and optimisation to improve performance and deliver measurable outcomes. Your response should show the measurement framework, tracking and attribution approach, reporting cadence, test-and-learn methodology, optimisation decisions, use of innovation or AI where relevant, and clear evidence of business impact such as engagement, conversion, lead generation, ROI, acquisition, retention, efficiency improvement or pipeline contribution. Please clearly explain your agency’s specific contribution to the results. (20%)
Experience and service model — › Please provide biographies of the core team who will manage the contract and ensure delivery of the Nest requirements. Please detail how this team will work together alongside Nest and other partner agencies to create the right culture and behaviours, based on their experience (15%)
Social Value — › It is important to Nest in the appointment of a Supplier for this length that there is alignment of cultures. Specifically, please detail the value-added benefits your organisation would make in a strategic partnership with Nest . › Additionally, explain how your organisation will deliver wider social value outcomes aligned to Nest's public-service purpose, including commitments relating to inclusion, accessibility, sustainability, community impact, and broader positive societal outcomes. Please include measurable examples and proposed KPIs where applicable. (10%)
rate card — rate card (15%)

What is included

ItemCategoryQuantity
1Marketing servicesNot published
2Marketing servicesNot published
3Marketing servicesNot published
4Marketing servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Marketing services (79342000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 799,9684 median · 32.4 average (4,024 of 9,968 with a bid count)3.2 average (4,501 of 9,968 with named award suppliers)1 comparable price pairs
Same buyer2Not publishedNot publishedNot published
Delivery region: UK2,7674 median · 64.1 average (1,063 of 2,767 with a bid count)5 average (1,251 of 2,767 with named award suppliers)Not published
Similar published value (0.5×–2×)5263.5 median · 7.2 average (6 of 526 with a bid count)2 average (6 of 526 with named award suppliers)1 comparable price pairs

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyallowed
Selection criteriaNot published
Risk detailsA known risk exists that the contract scope may increase during the contract term as Nest continues to develop and mature its brand requirements, which are not yet fully defined. As additional brand standards and associated deliverables emerge, further services may be required. The contract has therefore been structured to allow for scope flexibility, with any changes managed through the agreed change control process to ensure appropriate governance and cost control.

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06e721
Latest release ID081480-2026
Latest release timestampWed Aug 26 2026 15:15:38 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/081480-2026
Tender statusactive
Procurement methodopen
Procurement method detailsCompetitive flexible procedure
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: end2026-09-24T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadline2026-09-04T12:00:00+01:00
Award period: startNot published
Award period: end2026-11-10T23:59:59+00:00
Submission method detailshttps://nesttenders.bravosolution.co.uk
Submission languagesen
Electronic catalogue policyNot published
Total tender value£4,100,000
Tender lots in source4
Tender items in source4
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
26 Aug 2026tenderUpdate081480-2026
19 Aug 2026tender078802-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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}
Complete JSON history (2 releases)
26 Aug 2026 · 081480-2026 · tenderUpdate
{
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  "date": "2026-08-26T16:15:38+01:00",
  "ocid": "ocds-h6vhtk-06e721",
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                  "number": 20,
                  "weight": "percentageExact"
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    "title": "Performance Marketing Agency",
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        "method": "withAndWithoutReopeningCompetition",
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    "awardPeriod": {
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    "riskDetails": "A known risk exists that the contract scope may increase during the contract term as Nest continues to develop and mature its brand requirements, which are not yet fully defined. As additional brand standards and associated deliverables emerge, further services may be required. The contract has therefore been structured to allow for scope flexibility, with any changes managed through the agreed change control process to ensure appropriate governance and cost control.",
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    },
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    },
    "aboveThreshold": true,
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      ],
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    },
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  },
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19 Aug 2026 · 078802-2026 · tender
{
  "id": "078802-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-08-19T09:48:08+01:00",
  "ocid": "ocds-h6vhtk-06e721",
  "buyer": {
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    "name": "1"
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          "amount": 1025000,
          "currency": "GBP",
          "amountGross": 1230000
        },
        "status": "active",
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        "suitability": {
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        },
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                  "weight": "percentageExact"
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              "description": "Demonstrate how you have developed marketing strategy, defined clear priorities and built the evidence needed to unlock project funding and move approved initiatives into delivery. Responses should show how the supplier has built marketing capability from a low-maturity or transformation starting point into a more mature, scalable and always-on model, using audience insight, segmentation, customer journeys, channel selection and business objectives to inform strategic recommendations, prioritise activity across relevant channels, and establish the structures, processes, data, technology and measurement foundations needed to support future performance."
            },
            {
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                  "number": 20,
                  "weight": "percentageExact"
                }
              ],
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            },
            {
              "name": "Measurement, Optimisation & Commercial Impact",
              "type": "quality",
              "numbers": [
                {
                  "number": 20,
                  "weight": "percentageExact"
                }
              ],
              "description": "Measurement, Optimisation & Commercial Impact\nDemonstrate how you used measurement, insight, testing and optimisation to improve performance and deliver measurable outcomes. Your response should show the measurement framework, tracking and attribution approach, reporting cadence, test-and-learn methodology, optimisation decisions, use of innovation or AI where relevant, and clear evidence of business impact such as engagement, conversion, lead generation, ROI, acquisition, retention, efficiency improvement or pipeline contribution. Please clearly explain your agency’s specific contribution to the results."
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                  "weight": "percentageExact"
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            },
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              "type": "quality",
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                  "weight": "percentageExact"
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            },
            {
              "name": "rate  card",
              "type": "cost",
              "numbers": [
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                  "weight": "percentageExact"
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              "description": "rate card"
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          "startDate": "2027-01-12T00:00:00+00:00"
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      },
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        "id": "2",
        "title": "Performance Marketing Delivery and Optimisation",
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          "amount": 1025000,
          "currency": "GBP",
          "amountGross": 1230000
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        "status": "active",
        "description": "The supplier will provide strategic, operational and analytical delivery support across paid search, organic search, generative search optimisation, website performance optimisation, paid social, programmatic media and content distribution.",
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          "sme": true
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                  "weight": "percentageExact"
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            },
            {
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                  "number": 20,
                  "weight": "percentageExact"
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                  "weight": "percentageExact"
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                  "weight": "percentageExact"
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              ],
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            },
            {
              "name": "rate  card",
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                  "weight": "percentageExact"
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        "title": "CRM, Direct Marketing and Account-Based Marketing",
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          "currency": "GBP",
          "amountGross": 1230000
        },
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        "description": "The supplier will provide strategic campaign and journey planning support across direct marketing activities. The focus is on developing, testing and optimising communications and campaign approaches, not on CRM systems, data infrastructure, platform selection, email engines or technical consultancy.",
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          "sme": true
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            },
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                  "weight": "percentageExact"
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            },
            {
              "name": "Measurement, Optimisation & Commercial Impact",
              "type": "quality",
              "numbers": [
                {
                  "number": 20,
                  "weight": "percentageExact"
                }
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              "description": "Measurement, Optimisation & Commercial Impact\nDemonstrate how you used measurement, insight, testing and optimisation to improve performance and deliver measurable outcomes. Your response should show the measurement framework, tracking and attribution approach, reporting cadence, test-and-learn methodology, optimisation decisions, use of innovation or AI where relevant, and clear evidence of business impact such as engagement, conversion, lead generation, ROI, acquisition, retention, efficiency improvement or pipeline contribution. Please clearly explain your agency’s specific contribution to the results."
            },
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                  "weight": "percentageExact"
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              "numbers": [
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                  "number": 10,
                  "weight": "percentageExact"
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              "description": "›\tIt is important to Nest in the appointment of a Supplier for this length that there is alignment of cultures.  Specifically, please detail the value-added benefits your organisation would make in a strategic partnership with Nest .\n›\tAdditionally, explain how your organisation will deliver wider social value outcomes aligned to Nest's public-service purpose, including commitments relating to inclusion, accessibility, sustainability, community impact, and broader positive societal outcomes. Please include measurable examples and proposed KPIs where applicable."
            },
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        "id": "4",
        "title": "Ad Operations, Tracking, Attribution and Measurement",
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          "amount": 1025000,
          "currency": "GBP",
          "amountGross": 1230000
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        "status": "active",
        "description": "The supplier will:\n•\tManage tagging and tracking implementation\n•\tSupport analytics configuration\n•\tDevelop attribution frameworks\n•\tProvide measurement governance\n•\tSupport consent and privacy compliance\n•\tDeliver cross-channel reporting architecture\n•\tImprove marketing performance visibility",
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          "sme": true
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                  "weight": "percentageExact"
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              "description": "›\tPlease provide biographies of the core team who will manage the contract and ensure delivery of the Nest requirements. Please detail how this team will work together alongside Nest and other partner agencies to create the right culture and behaviours, based on their experience"
            },
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              "name": "Social  Value",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "description": "›\tIt is important to Nest in the appointment of a Supplier for this length that there is alignment of cultures.  Specifically, please detail the value-added benefits your organisation would make in a strategic partnership with Nest .\n›\tAdditionally, explain how your organisation will deliver wider social value outcomes aligned to Nest's public-service purpose, including commitments relating to inclusion, accessibility, sustainability, community impact, and broader positive societal outcomes. Please include measurable examples and proposed KPIs where applicable."
            },
            {
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              "description": "rate card"
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