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active
Official procurement procedure

Payment Provider for GOV.UK Pay

IT services: consulting
software development
Internet and support
Published value
£49,212,000
Submission deadline 19 Mar 2025, 23:59 GMT
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Government Digital Service: "Payment Provider for GOV.UK Pay". Published status: active. Published value: £49,212,000. 1 published lot. Recorded submission deadline: 19 Mar 2025, 23:59 GMT. See the official notice for participation instructions.
Contracting AuthorityGovernment Digital ServiceScope & CategoriesNot publishedSubmission Window
Closed
19 Mar 2025, 23:59 GMT
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£49,212,000
Bidder Intelligence · Authority Profile: Government Digital Service
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Government Digital Service. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityGovernment Digital Service
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published19 Feb 2025, 18:27 GMT
Last source update19 Feb 2025, 18:27 GMT
Recurring procurementNo
ClassificationIT services: consulting, software development, Internet and support
Delivery area
OCIDocds-h6vhtk-049bfc
What is being bought
Government Digital Service (GDS), currently part of Cabinet Office is seeking a payment service provider to underpin the GOV.UK Pay platform, specifically for processing credit and debit card payments and pay by bank (open banking) payments made by end users to services operated by local government, police, the armed forces and some other public sector organisations. GDS is therefore undertaking this procurement as a central purchasing body using the negotiated procedure in accordance with regulation 37 of the Public Contracts Regulations 2015 (as amended).
What changed
From the official release history
  1. Published value updated to £49,212,000
    19 Feb 2025, 18:27 GMT
  2. Status changed to active
    19 Feb 2025, 18:27 GMT
  3. Official notice release published
    19 Feb 2025, 18:27 GMT
  4. Submission deadline changed to 19 Mar 2025, 23:59 GMT
    19 Feb 2025, 18:27 GMT
  5. Buyer information updated
    19 Feb 2025, 18:27 GMT
  6. Status changed to published status
    25 Sept 2024, 17:00 BST
  7. Official notice release published
    25 Sept 2024, 17:00 BST
  8. Status changed to planned
    18 Sept 2024, 16:12 BST
  9. Official notice release published
    18 Sept 2024, 16:12 BST
  10. Buyer information updated
    18 Sept 2024, 16:12 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published valueNot published
    Background Information GOV.UK Pay ('Pay') is a digital payments platform, developed and run by GDS. Pay is a payments product, providing a quick and easy way for the public to make payments for services online and via telephone. Pay currently supports central government, local authority, police forces and NHS teams to take payments for their services digitally. It automates financial processes and reduces the administration burden on teams, saving time and money that can be reinvested in important public services. The platform has processed over 94 million transactions since September 2016, with a total value of £6 billion GBP. Services using GOV.UK Pay include HM Passport Office's Apply for a passport. Pay is a common tool that is built once and used many times by more than 1,000 different public sector services, saving the public sector time, money and reducing duplication of effort. It also offers a consistent, trusted and accessible user experience making it quick and easy for citizens to pay for public sector services. Pay has achieved significant realised benefits, saving public sector money. Whilst the current contract handles only 17% of payments currently going through GOV.UK Pay it is used by more than 70% of all our services currently taking a payment and is the only option available which enables teams to start taking payments within one working day. Opportunity Details The Contracting Authority, Cabinet Office, intends to partner with a successful supplier chosen by means of a Competitive Negotiated Procedure. The services are described in Attachment 3, Statement of Requirements. The contract will be for an initial 36 month period from early July 2025 - July 2028, with 2 x 12 month extension options. The Contract values represent an estimated maximum value with no commitment to spend and no guarantee of any volumes of usage under the contract. The Contract will be between the successful Supplier and the Contracting Authority. The Contract is being offered under HMG's 'The Mid-Tier Contract' as adapted for this procurement and attached as part of the Bid Pack, which will govern any resultant Contract. The Contracting Authority is managing this Procurement in accordance with the Public Contracts Regulations 2015. The Contracting Authority is seeking proposals for a partner supplier. The full specification is in Attachment 3 (Statement of Requirements).
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    19 Feb 2025, 18:27 GMT
  2. Submission deadline
    19 Mar 2025, 23:59 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Government Digital Service

Contracting authority GB-FTS-138547
View buyer profile
Documents (2)
Official links; attachments are not copied
  • economicSelectionCriteria

    tender
    economicSelectionCriteria
  • technicalSelectionCriteria

    tender
    technicalSelectionCriteria
Related procedures (0)
No data
No related procedures published