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Published 13 Mar 2026, 16:33 GMT

Official UK procurement notice

Patient Transport Services Framework Agreement

Official notice

Authority: NHS Grampian (NHS & healthcare)

Framework agreement19 lotsServicesOpen procedure
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Submissions closed 14 Apr 2026
Lots 19see the lot list below

What is being bought19 lots · detail below

Published requirement description

Provision of Patient Transport Services for patients without access to private vehicles, support from family or friends, or voluntary sector transport, as well as those whose usual transport arrangements are temporarily unavailable.

To facilitate efficient and effective patient transport service delivery, the requirement is divided into nineteen geographical Lots.

Further information is available in the ITT documents.

CPV: Patient-transport vehicles · Taxi services · Transport services (excl. Waste transport)

Lots and requirements (19)Procurement structure

19 lots · no lot values published
Lot #1Aberdeen City and EnvironsRenewal

This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Aberdeen (as per indicative postcodes - AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB21, AB22, AB23, AB24, AB25 ) and vice versa. This includes:

o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment.

o Patients being discharged from hospital to maintain patient flow.

Please note that the tender documents are within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.

Delivery: Scotland · Aberdeen (Aberdeen Royal Infirmary); AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB21, AB22, AB23, AB24, AB25
Extensions: two 12 months extensionsVariant bids: not allowed
Lot #2Banff & EnvironsRenewal

This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Banff - Chalmers Hospital (as per indicative postcodes - AB44, AB45, AB55, AB56, AB53 ) and vice versa. This includes:

Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment;

Patients being discharged from hospital to maintain patient flow.

Please note that the tender documents are within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.

Delivery: Scotland · Banff (Chalmers Hospital); AB44, AB45, AB55, AB56, AB53,
Extensions: Two 12 months extensions.Variant bids: not allowed
Lot #3Elgin & EnvironsRenewal

This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Elgin - Dr. Gray's Hospital (as per indicative postcodes - IV30, IV31, IV36, IV32, AB38, AB37 ) and vice versa. This includes:

o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment.

o Patients being discharged from hospital to maintain patient flow.

Please note that the tender documents are within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.

Delivery: Scotland · Elgin (Dr Gray’s Hospital); IV30, IV31, IV36, IV32, AB38, AB37
Extensions: Two 12 months extensions availableVariant bids: not allowed
Lot #4Inverurie & EnvironsRenewal

This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Inverurie - Inverurie Hospital (as per indicative postcodes - AB41, AB51, AB52, AB54) and vice versa. This includes:

o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment.

o Patients being discharged from hospital to maintain patient flow.

Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.

Delivery: Scotland · Inverurie (Inverurie Hospital; AB41, AB51, AB52, AB54
Extensions: Two 12 months extension availableVariant bids: not allowed
Lot #5Peterhead & EnvironRenewal

TThis lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Peterhead - Peterhead community Hospital (as per indicative postcodes - AB42, AB43) and vice versa. This includes:

o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment.

o Patients being discharged from hospital to maintain patient flow.

Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available at the ITT stage.

Delivery: Scotland · Peterhead (Peterhead Community Hospital); and AB42, AB43
Extensions: Two 12 months extensions availableVariant bids: not allowed
Lot #6Stonehaven & EnvironsRenewal

This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Stonehaven - Kincardine community Hospital (as per indicative postcodes - AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB39) and vice versa. This includes:

o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment.

o Patients being discharged from hospital to maintain patient flow.

Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.

Delivery: Scotland · (Kincardine Community Hospital). AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB39
Extensions: Two 12 months extensions availableVariant bids: not allowed
Lot #7Journeys across NHS Grampian sites or patients' homes to non-local NHS Grampian sites and vice versaRenewal

This Lot covers the transportation of patients to and from other hospitals, GP practices or patient homes within the NHS Grampian region including the Aberdeen Royal Infirmary.

Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.

Delivery: Scotland · Journeys from across NHS Grampian to and from ARI or other NHS Grampian sites.
Extensions: Two 12 months extensions availableVariant bids: not allowed
Lot #8Journeys from across NHS Grampian to anywhere outside NHSG SouthRenewal

This Lot covers the transportation of Patients to hospitals outside NHSG catchment area South eg National Treatment Centre , Stracathro, Edinburgh and Glasgow.

Providers may be required to pick up patients from across Grampian and to hospitals in Edinburgh or Glasgow or to any other hospitals outside the Grampian region. For these journeys, the potential providers will be expected to be available at very short notice and journeys could take place anytime including overnight, weekends, and public holidays.

A minimum of two providers will be appointed to this lot.

Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.

Delivery: Scotland · Journeys from across NHS Grampian to anywhere outside NHS Grampian catchment SOUTH e.g. National Treatment Centre - Stracathro, Glasgow and Edinburgh.
Extensions: Two 12 months extensions available.Variant bids: not allowed
Lot #9Journeys from across NHS Grampian to anywhere outside NHSG NorthRenewal

This Lot covers the transportation of Patients to hospitals outside NHSG catchment area North eg National Treatment Centre , Inverness.

Providers may be required to pick up patients from across Grampian and to hospitals in Inverness and to any other hospitals north of the Grampian region. For these journeys, the potential providers will be expected to be available at very short notice and journeys could take place anytime including overnight, weekends, and public holidays.

A minimum of two providers will be appointed to this lot.

Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.

Delivery: Scotland · Journeys from across NHS Grampian to anywhere outside NHS Grampian catchment NORTH e.g. National Treatment Centre – Inverness.
Extensions: Two 12 months extensions availableVariant bids: not allowed
Lot #10Community Transport Journeys from NHSG to and from patient homes - AberdeenRenewal

Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Aberdeen (Aberdeen Royal Infirmary); and AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB21, AB22, AB23, AB24, AB25) using community transport vehicles.

This primarily includes day-time 8:30 – 16:30 planned:

1.Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.

  1. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.
  2. Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
Delivery: Scotland · Aberdeen (Aberdeen Royal Infirmary); AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB21, AB22, AB23, AB24, AB25
Extensions: Two 12 months extensions available.Variant bids: not allowed
Lot #11Community Transport Journeys NHSG to and from patient homes - BanffRenewal

Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Banff (Chalmers Hospital); and AB44, AB45, AB55, AB56, AB53) using community transport vehicles.

This primarily includes day-time 8:30 – 16:30 planned:

  1. Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.
  2. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.
  3. Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
Delivery: Scotland · Banff (Chalmers Hospital); AB44, AB45, AB55, AB56, AB53,
Extensions: Two 12 months extensions available.Variant bids: not allowed
Lot #12Community Transport Journeys NHSG to and from patient homes - ElginRenewal

Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Elgin (Dr Gray’s Hospital);

and IV30, IV31, IV36, IV32, AB38, AB37) using community transport vehicles.

This primarily includes day-time 8:30 – 16:30 planned:

  1. Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.
  2. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.
  3. Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
Delivery: Scotland · Elgin (Dr Gray’s Hospital); IV30, IV31, IV36, IV32, AB38, AB37
Extensions: Two 12 months extensions availableVariant bids: not allowed
Lot #13Community Transport Journeys NHSG to and from patient homes - InverurieRenewal

Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Inverurie (Inverurie Hospital and AB41, AB51, AB52, AB54) using community transport vehicles. This primarily includes day-time 8:30 – 16:30 planned:

  1. Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.
  2. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.
  3. Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
Delivery: Scotland · Inverurie (Inverurie Hospital; AB41, AB51, AB52, AB54
Extensions: two 12 months extensions availableVariant bids: not allowed
Lot #14Community Transport Journeys NHSG to and from patient homes - PeterheadRenewal

Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Peterhead (Peterhead Community Hospital); and AB42, AB43) using community transport vehicles. This primarily includes day-time 8:30 – 16:30 planned:

  1. Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.
  2. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.

3.Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.

Delivery: Scotland · Peterhead (Peterhead Community Hospital); and AB42, AB43
Extensions: Two 12 months extensions available.Variant bids: not allowed
Lot #15Community Transport Journeys NHSG to and from patient homes - KincardineRenewal

Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Kincardine Community Hospital and AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB39) using community transport vehicles. This primarily includes day-time 8:30 – 16:30 planned:

  1. Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.
  2. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.
  3. Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
Delivery: Scotland · (Kincardine Community Hospital). AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB39
Extensions: Two 12 months extensions available.Variant bids: not allowed
Lot #16Community Transport JourneysRenewal

Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes not covered in Lots 10 -15 using community transport vehicles.

This primarily includes day-time 8:30 – 16:30 planned:

  1. Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.
  2. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.
  3. Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
Delivery: Scotland · Journeys provided by Community Transport vehicles from NHS Grampian sites or patients' homes to non-local NHS Grampian sites (not covered under Lots 10-15) and vice versa.
Extensions: Two 12 months extensions available.Variant bids: not allowed
Lot #17Specialist Vehicles from NHSG sites to and from patients' homes - AberdeenRenewal

Local and non-local discharge from NHS Grampian sites to other NHS sites or patient homes within NHS Grampian catchment within Aberdeen and around Aberdeen Royal Infirmary ( ARI). These transfer journeys require “specialist” vehicles with two-person crews. Additional information: Further information is available in the specification and ITT Documents.

Delivery: Scotland · Aberdeen (Aberdeen Royal Infirmary)
Extensions: Two 12 months extensions available.Variant bids: not allowed
Lot #18Specialist Vehicles from NHSG sites to and from patients' homes - ElginRenewal

Local and non-local discharge from NHS Grampian sites to other NHS sites or patient homes within NHS Grampian catchment within Elgin and around Dr. Grays Hospital. These transfer journeys require “specialist” vehicles with two-person crews. Additional information: Further information is available in the specification and ITT Documents.

Delivery: Scotland · Elgin (Dr Gray’s Hospital);
Extensions: Two 12 months extensions availableVariant bids: not allowed
Lot #19Specialist Vehicles from NHSG sites to and from patients' homesRenewal

Local and non-local discharge from NHS Grampian sites to other NHS sites or patient homes within NHS Grampian catchment. These transfer journeys require “specialist” vehicles without clinical support. This includes:

Patients with mobility or health challenges being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.

Delivery: Scotland · Elgin (Dr Gray’s Hospital)
Extensions: Two 12 months extensions availableVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Lot distribution rule: NHS Grampian reserves the right to award more than one lot to a provider.
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • “Patient Transport Services Framework Agreement” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
13 Mar 2026, 16:33 GMT
Last source update
13 Mar 2026, 16:33 GMT
Award evaluation window
14 Apr 2026 – …
Authority reference
OC014-25
FTS notice number
2026/S 000-023198
Classification (CPV)
Patient-transport vehiclesTaxi servicesTransport services (excl. Waste transport)
Delivery area
Scotland (UKM5)
Official registry OCID
ocds-h6vhtk-066a53 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Information in the ITT Documents and contract terms and conditions.

National Health Service Scotland (NHSS) Framework Terms & Conditions for the Provision of Services shall apply to any awarded contract.

Publisher note: The Authority shall notify all bidders of its decision to award the framework via PCS-Tender as soon as possible after a decision has been made. The Authority shall observe a 10 days standstill period before the contract is awarded. Unsuccessful bidders shall be debriefed accordingly. The Authority will be using PCS eTendering System for this procurement exercise and reserves the right to use a reverse auction. The tender publication will be from 13th March 2026 via this link (https://www.publictendersscotland.publiccontractsscotland.gov.uk/) and the deadline for the return of all completed Tenders is 12:00 on 14/03/2026. The conditions of the contract will be based on the Authority's Terms and Conditions. The Authority is using PCS-Tender to conduct this ITT exercise. The Project code is 30883. For more information see: https://www.publictendersscotland.publiccontractsscotland.gov.uk/go/55421642019CE3314BAB The project team is organising an open day on the 25 March, 2026 (Time: 10:30 - 12:00). The venue of the event will be confirmed as soon as possible before the event. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 30883. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 (SC Ref:823161)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ↗

Appointment period ends
14 Apr 2026, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
14 Apr 2026, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

13 Mar 2026 → 14 Apr 2026 · 3 dates
  1. Notice published223 days ago
    13 Mar 2026, 16:33 GMT
  2. Admission / appointment period ends191 days ago · period end, not a bid countdown
    14 Apr 2026, 12:00 BST
  3. Bids opened191 days ago
    14 Apr 2026, 12:00 BST

Contracting authority & participating public bodies

NHS Grampian

Contracting authorityNHS & healthcareBody governed by public lawHealth Summerfield House, 2 Eday Road, Aberdeen, Scotland, AB15 6REContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Aberdeen Sheriff Court and Justice of Peace couretReview body ABERDEENContact email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria