Official UK procurement notice
Patient Transport Services Framework Agreement
Authority: NHS Grampian (NHS & healthcare)
What is being bought19 lots · detail below
Published requirement descriptionProvision of Patient Transport Services for patients without access to private vehicles, support from family or friends, or voluntary sector transport, as well as those whose usual transport arrangements are temporarily unavailable.
To facilitate efficient and effective patient transport service delivery, the requirement is divided into nineteen geographical Lots.
Further information is available in the ITT documents.
CPV: Patient-transport vehicles · Taxi services · Transport services (excl. Waste transport)
Lots and requirements (19)Procurement structure
19 lots · no lot values publishedLot #1Aberdeen City and EnvironsRenewal
This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Aberdeen (as per indicative postcodes - AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB21, AB22, AB23, AB24, AB25 ) and vice versa. This includes:
o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment.
o Patients being discharged from hospital to maintain patient flow.
Please note that the tender documents are within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.
Lot #2Banff & EnvironsRenewal
This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Banff - Chalmers Hospital (as per indicative postcodes - AB44, AB45, AB55, AB56, AB53 ) and vice versa. This includes:
Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment;
Patients being discharged from hospital to maintain patient flow.
Please note that the tender documents are within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.
Lot #3Elgin & EnvironsRenewal
This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Elgin - Dr. Gray's Hospital (as per indicative postcodes - IV30, IV31, IV36, IV32, AB38, AB37 ) and vice versa. This includes:
o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment.
o Patients being discharged from hospital to maintain patient flow.
Please note that the tender documents are within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.
Lot #4Inverurie & EnvironsRenewal
This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Inverurie - Inverurie Hospital (as per indicative postcodes - AB41, AB51, AB52, AB54) and vice versa. This includes:
o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment.
o Patients being discharged from hospital to maintain patient flow.
Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.
Lot #5Peterhead & EnvironRenewal
TThis lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Peterhead - Peterhead community Hospital (as per indicative postcodes - AB42, AB43) and vice versa. This includes:
o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment.
o Patients being discharged from hospital to maintain patient flow.
Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available at the ITT stage.
Lot #6Stonehaven & EnvironsRenewal
This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Stonehaven - Kincardine community Hospital (as per indicative postcodes - AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB39) and vice versa. This includes:
o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment.
o Patients being discharged from hospital to maintain patient flow.
Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.
Lot #7Journeys across NHS Grampian sites or patients' homes to non-local NHS Grampian sites and vice versaRenewal
This Lot covers the transportation of patients to and from other hospitals, GP practices or patient homes within the NHS Grampian region including the Aberdeen Royal Infirmary.
Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.
Lot #8Journeys from across NHS Grampian to anywhere outside NHSG SouthRenewal
This Lot covers the transportation of Patients to hospitals outside NHSG catchment area South eg National Treatment Centre , Stracathro, Edinburgh and Glasgow.
Providers may be required to pick up patients from across Grampian and to hospitals in Edinburgh or Glasgow or to any other hospitals outside the Grampian region. For these journeys, the potential providers will be expected to be available at very short notice and journeys could take place anytime including overnight, weekends, and public holidays.
A minimum of two providers will be appointed to this lot.
Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.
Lot #9Journeys from across NHS Grampian to anywhere outside NHSG NorthRenewal
This Lot covers the transportation of Patients to hospitals outside NHSG catchment area North eg National Treatment Centre , Inverness.
Providers may be required to pick up patients from across Grampian and to hospitals in Inverness and to any other hospitals north of the Grampian region. For these journeys, the potential providers will be expected to be available at very short notice and journeys could take place anytime including overnight, weekends, and public holidays.
A minimum of two providers will be appointed to this lot.
Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents.
Lot #10Community Transport Journeys from NHSG to and from patient homes - AberdeenRenewal
Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Aberdeen (Aberdeen Royal Infirmary); and AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB21, AB22, AB23, AB24, AB25) using community transport vehicles.
This primarily includes day-time 8:30 – 16:30 planned:
1.Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.
- Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.
- Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
Lot #11Community Transport Journeys NHSG to and from patient homes - BanffRenewal
Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Banff (Chalmers Hospital); and AB44, AB45, AB55, AB56, AB53) using community transport vehicles.
This primarily includes day-time 8:30 – 16:30 planned:
- Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.
- Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.
- Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
Lot #12Community Transport Journeys NHSG to and from patient homes - ElginRenewal
Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Elgin (Dr Gray’s Hospital);
and IV30, IV31, IV36, IV32, AB38, AB37) using community transport vehicles.
This primarily includes day-time 8:30 – 16:30 planned:
- Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.
- Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.
- Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
Lot #13Community Transport Journeys NHSG to and from patient homes - InverurieRenewal
Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Inverurie (Inverurie Hospital and AB41, AB51, AB52, AB54) using community transport vehicles. This primarily includes day-time 8:30 – 16:30 planned:
- Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.
- Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.
- Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
Lot #14Community Transport Journeys NHSG to and from patient homes - PeterheadRenewal
Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Peterhead (Peterhead Community Hospital); and AB42, AB43) using community transport vehicles. This primarily includes day-time 8:30 – 16:30 planned:
- Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.
- Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.
3.Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
Lot #15Community Transport Journeys NHSG to and from patient homes - KincardineRenewal
Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Kincardine Community Hospital and AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB39) using community transport vehicles. This primarily includes day-time 8:30 – 16:30 planned:
- Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.
- Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.
- Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
Lot #16Community Transport JourneysRenewal
Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes not covered in Lots 10 -15 using community transport vehicles.
This primarily includes day-time 8:30 – 16:30 planned:
- Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI.
- Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices.
- Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
Lot #17Specialist Vehicles from NHSG sites to and from patients' homes - AberdeenRenewal
Local and non-local discharge from NHS Grampian sites to other NHS sites or patient homes within NHS Grampian catchment within Aberdeen and around Aberdeen Royal Infirmary ( ARI). These transfer journeys require “specialist” vehicles with two-person crews. Additional information: Further information is available in the specification and ITT Documents.
Lot #18Specialist Vehicles from NHSG sites to and from patients' homes - ElginRenewal
Local and non-local discharge from NHS Grampian sites to other NHS sites or patient homes within NHS Grampian catchment within Elgin and around Dr. Grays Hospital. These transfer journeys require “specialist” vehicles with two-person crews. Additional information: Further information is available in the specification and ITT Documents.
Lot #19Specialist Vehicles from NHSG sites to and from patients' homesRenewal
Local and non-local discharge from NHS Grampian sites to other NHS sites or patient homes within NHS Grampian catchment. These transfer journeys require “specialist” vehicles without clinical support. This includes:
Patients with mobility or health challenges being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Staff
- Names and qualifications of delivery staff must be submitted
- “Patient Transport Services Framework Agreement” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 13 Mar 2026, 16:33 GMT
- Last source update
- 13 Mar 2026, 16:33 GMT
- Award evaluation window
- 14 Apr 2026 – …
- Authority reference
OC014-25- FTS notice number
2026/S 000-023198- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-066a53Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Performance terms
Information in the ITT Documents and contract terms and conditions.
National Health Service Scotland (NHSS) Framework Terms & Conditions for the Provision of Services shall apply to any awarded contract.
Publisher note: The Authority shall notify all bidders of its decision to award the framework via PCS-Tender as soon as possible after a decision has been made. The Authority shall observe a 10 days standstill period before the contract is awarded. Unsuccessful bidders shall be debriefed accordingly. The Authority will be using PCS eTendering System for this procurement exercise and reserves the right to use a reverse auction. The tender publication will be from 13th March 2026 via this link (https://www.publictendersscotland.publiccontractsscotland.gov.uk/) and the deadline for the return of all completed Tenders is 12:00 on 14/03/2026. The conditions of the contract will be based on the Authority's Terms and Conditions. The Authority is using PCS-Tender to conduct this ITT exercise. The Project code is 30883. For more information see: https://www.publictendersscotland.publiccontractsscotland.gov.uk/go/55421642019CE3314BAB The project team is organising an open day on the 25 March, 2026 (Time: 10:30 - 12:00). The venue of the event will be confirmed as soon as possible before the event. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 30883. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 (SC Ref:823161)
How it was run
Official noticeTender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ↗
- Appointment period ends
- 14 Apr 2026, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 120 days from the deadline
- Bids opened
- 14 Apr 2026, 12:00 BST
Timeline
13 Mar 2026 → 14 Apr 2026 · 3 dates- Notice published223 days ago13 Mar 2026, 16:33 GMT
- Admission / appointment period ends191 days ago · period end, not a bid countdown14 Apr 2026, 12:00 BST
- Bids opened191 days ago14 Apr 2026, 12:00 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Aberdeen Sheriff Court and Justice of Peace couretReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria