TenderlineUK
Procurement Intelligence
Search
Find a TenderAwarded without competitionContract details notice
Published 2 Nov 2026, 12:27 GMT

Official UK procurement notice

Patient Communication Engagement Solution EPIC

Official notice

Authority: Great Ormond Street Hospital for Children NHS Foundation Trust (Central government)

Framework agreementBelow threshold - without competition
Sectors: Postal and telecommunications services (64) Delivery: Delivery location not published
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Awarded 29 Oct 2026no call for competition
Notice summaryFrom the published notice

Connect for healthcare Instant Messaging Platform

What is being bought

Published requirement description

Connect for healthcare

Instant Messaging Platform

Multi communication channel reminders

How this framework works

From the published notice
Type
Open framework
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Buyer regions
UK, UKI31
Supplier levy on call-offs (max %)
0.50% of call-off value
Who may buy through it

All NHS and public sector organisations across the United Kingdom.

Published description of the framework

Digital Solutions play a vital role in empowering patients and citizens with greater control over their interactions and care. This framework agreement enhances interactions between citizens and public sector organisations, ensuring patients and citizens receive reminders, alerts, and support. Switching to a more customer-focused approach, including online patient and citizen portals and self-service options, improves patient and citizen pathways and overall experience. It includes a variety of communication channels prioritising digital solutions while ensuring traditional methods such as phone, mail, and SMS are available.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
64216120 Electronic mail services

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 1admitted to the panel · see the list ↓
Contracts signed 1latest 29 Oct 2026

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Patient Communication Engagement Solution EPIC

    Signed
    29 Oct 2026
    Value
    £44,222
    Period
    31 Oct 2026 – 30 Oct 2027
    Status
    active
    • Change Update contact details

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - without competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
All NHS and public sector organisations across the United Kingdom.
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
2 Nov 2026, 12:27 GMT
Last source update
2 Nov 2026, 12:31 GMT
Authority reference
C486958
FTS notice number
2026/S 000-103698
Latest notice
Contract details notice (UK7)
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-07957d Find a Tender

How it was run

Official notice
Appointment period ends
—
Supplier levy on call-offs (max %)
call-off levy · 0.50% of call-off value

Notice history

2 events · 2 releases on Find a Tender · since 2 Nov 2026
  1. Contract details notice published
    2 Nov 2026, 12:27 GMT
    UK7
  2. Contract details notice published
    2 Nov 2026, 12:31 GMT
    UK7

Contracting authority & participating public bodies

Great Ormond Street Hospital for Children NHS Foundation Trust

Contracting authorityPublic authority - central government GB-PPON: PPYL-1513-MZZL Great Ormond Street, London, London, WC1N 3JHContact name, email

Framework contractors & participating bidders

1 commercial party on the notice
  • Imimobile Europe LimitedFramework contractorGB-COH: 04833052 C/O Cisco, Park House, 16-18 Finsbury Circus,, London, London, EC2M 7EBContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure