P678 WCC Contract for Income Manager

Official notice

Authority: Westminster City Council (Local council)

GoodsAward procedure without prior publication of a call for competitionSME suitable

Sectors: Software Packages & ERP (48) Delivery: UK

Awarded value£960,000published contract · exc. VAT

Awarded 31 Mar 2026no call for competition

Awarded to HeyCentric

What is being bought

Published requirement description

The Council require a payment and income management platform to underpin end to end income collections across all directorates. It will process high volume, business critical receipts (bank transfers, card, cheque etc) and orchestrate allocation and reconciliation across multiple channels.

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 16 Apr 2026, 21:33 BST
Last source update: 16 Apr 2026, 21:33 BST
Authority reference: PRJ_30786
FTS notice number: 2026/S 000-034921
Classification (CPV): Software package and information systems
Delivery area: UK
Official registry OCID: ocds-h6vhtk-0684a5 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Award via compliant framework, CCS G Cloud 14 (RM1557.14)

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £960,0001 contract exc. VAT

Bids received 11 from SMEs

Contracts signed 1latest 31 Mar 2026

Awarded to	Value	Date	Status
HeyCentricSME	£960,000 †	—	Awarded

Contracts

P678 WCC Contract for Income Manager · HeyCentricSME
Signed
31 Mar 2026
Value
£960,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	1	—	—

Contracting authority & participating public bodies

Westminster City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 64 Victoria Street, London, London, SW1E 6QPContact email

Dispute resolution & review bodies

The High Court of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

HeyCentricAwarded supplier Kestrel Court, Harbour Road, Bristol, UK, BS20 7AN

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.