Find a TenderAwardedContract details notice
Published 3 Apr 2026, 14:45 BST

Official UK procurement notice

P1188 - Provision of a Claims Handling Service

Official notice

Authority: Northern Ireland Housing Executive (Central government)

ServicesCompetitive flexible procedureAbove threshold
Published estimate£130,000≈ £43k / year · £156,000 inc. VAT
Submissions closed 28 Apr 2026awarded 3 Jun 2026
Awarded to Carson McDowell LLP
Contract term 3 yrsends 5 Jul 2029 · up to 5 Jul 2031 with extensions · starts 6 Jul 2026

What is being bought

Published requirement description

Tenders are invited for the provision of a public liability claims handling and evaluation service as described in the Specification and in accordance with the Housing Executive’s Conditions of Contract included with the Tender Documentation.

  • Not divided into lots: Due to the nature and the interdependence of all aspects of the required Service, it is neither practical nor desirable to divide the proposed contract into lots. To do so would likely add unnecessary cost and risk.
  • How the procedure runs: As described in the Tender Documentation.

CPV: Insurance claims adjustment services · Insurance services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsPublished value£130,000
Contract period: 6 Jul 2026 – 5 Jul 2029 (3 yrs) · up to 5 Jul 2031 with extensionsValue: £130,000 exc. VAT · £156,000 inc. VAT
Extensions: Please refer to the P1188 - Commercial Conditions of Contract for Services Contracts

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published sub-criteria (2)
  • Quality: 40%
  • Cost: 60%
Published award criteria (2)
  • Quality
  • Cost
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
3 Apr 2026, 14:45 BST
Last source update
16 Jun 2026, 11:34 BST
Award evaluation window
Submission end – 8 Jun 2026
FTS notice number
2026/S 000-031202
Latest notice
Contract details notice (UK7)
Classification (CPV)
Insurance claims adjustment servicesInsurance services
Delivery area
Northern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-067c74 Find a Tender
How it runs

As described in the Tender Documentation.

How it was run

Official notice
Run through: eTendersNI · Who buys & how to bid on eTendersNI
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free Northern Ireland registration
Submission deadline
28 Apr 2026, 15:00 BST
Clarification deadline
21 Apr 2026, 13:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Apr 2026 → 6 Jul 2026 · 8 dates
  1. Tender notice published200 days ago
    3 Apr 2026, 14:45 BST
  2. Clarification questions by182 days ago
    21 Apr 2026, 13:00 BST
  3. Submission deadline175 days ago
    28 Apr 2026, 15:00 BST
  4. Assessment summaries sent140 days ago
    3 Jun 2026, 00:00 BST
  5. Award decision expected by134 days ago
    8 Jun 2026, 23:59 BST
  6. Standstill ends130 days ago
    12 Jun 2026, 23:59 BST
  7. Latest notice published126 days ago
    16 Jun 2026, 11:34 BST
  8. Contract starts107 days ago
    6 Jul 2026, 00:00 BST

Notice history

5 events · 3 releases on Find a Tender · since 3 Apr 2026
  1. Tender notice published
    3 Apr 2026, 14:45 BST
    UK4
  2. Contract award notice published
    3 Jun 2026, 15:37 BST
    UK6
  3. Status changed to complete
    3 Jun 2026, 15:37 BST
  4. Contract signature expected
    15 Jun 2026, 23:59 BST
    scheduled
  5. Contract details notice published
    16 Jun 2026, 11:34 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £130,0001 award exc. VAT
Bids received 2
Contracts signed 1latest 16 Jun 2026
Awarded toValueDateStatus
Carson McDowell LLPSME6 Jul 2026 – 5 Jul 2029 · up to 5 Jul 2031Extensions: The contract can be extended by any period or periods up to and including 24 months commencing from the Initial Contract Period expiry date. £130,0003 Jun 2026Awarded

Contracts

  • P1188 - Provision of a Claims Handling Service · Carson McDowell LLPSME

    Signed
    16 Jun 2026
    Value
    £130,000
    Period
    6 Jul 2026 – 5 Jul 2029 · up to 5 Jul 2031 with extensions
    Status
    active
    Extensions
    The contract can be extended by any period or periods up to and including 24 months commencing from the Initial Contract Period expiry date.
    3 agreed KPIs: Claim Acknowledgement · Receipt of the Preliminary Report · Quarterly Management Information report
    • Claim Acknowledgement, as outlined in the Specification
    • Receipt of the Preliminary Report, as outlined in the Specification
    • Quarterly Management Information report, as outlined in the Specification

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders · 4 at stage one00—

Contracting authority & participating public bodies

Northern Ireland Housing Executive

Contracting authorityPublic authority - central governmentNorthern Irish devolved regulations apply GB-PPON: PTYV-8666-PQQY Housing Centre, 2 Adelaide Street, Belfast, Northern Ireland, BT2 8PBContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Carson McDowell LLPAwarded supplierGB-PPON: PTQL-3484-GQGQ Murray House, Belfast, Northern Ireland, BT1 6DNContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender