Overseas Debt Collection

{
  "id": "016146-2023",
  "tag": [
    "awardUpdate",
    "contractUpdate"
  ],
  "date": "2023-06-07T14:05:06+01:00",
  "ocid": "ocds-h6vhtk-03d45d",
  "buyer": {
    "id": "GB-FTS-10899",
    "name": "Student Loans Company"
  },
  "links": [
    {
      "rel": "prev",
      "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:175931-2019:TEXT:EN:HTML"
    }
  ],
  "awards": [
    {
      "id": "016146-2023-2018-SLC-244-1",
      "title": "Overseas Debt Collection",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-84586",
          "name": "Transcom Worldwide UK Limited"
        },
        {
          "id": "GB-FTS-84587",
          "name": "Transcom Worldwide UK Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "2018-SLC-244",
    "lots": [
      {
        "id": "1",
        "title": "Overseas Debt Collection",
        "description": "SLC would like to appoint a UK based DCA to make contact with customers who SLC believe are resident overseas. As a minimum it is expected that the contacts will consist of inbound and outbound telephony, letters, emails and SMS. SLC is interested in innovative approaches and strategies that will maximise the number of quality contacts, which in turn will facilitate the achievement of the objectives of the activity. The key objectives are: — to collect ICR debt, and/or — to complete customer doc",
        "contractPeriod": {
          "durationInDays": 1800
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Glasgow City"
        },
        "deliveryAddresses": [
          {
            "region": "UKM82"
          }
        ]
      }
    ],
    "title": "Overseas Debt Collection",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "classification": {
      "id": "79940000",
      "scheme": "CPV",
      "description": "Collection agency services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-10899",
      "name": "Student Loans Company",
      "roles": [
        "buyer",
        "reviewBody",
        "mediationBody"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Glasgow",
        "postalCode": "G2 7JD",
        "countryName": "United Kingdom",
        "streetAddress": "100 Bothwell Street"
      },
      "details": {
        "url": "http://www.gov.uk/slc"
      },
      "identifier": {
        "legalName": "Student Loans Company"
      },
      "contactPoint": {
        "name": "Susan Butcher",
        "email": "susan_butcher@slc.co.uk",
        "telephone": "+44 1412433482"
      },
      "additionalContactPoints": [
        {
          "telephone": "+44 1413062109"
        }
      ]
    },
    {
      "id": "GB-FTS-84586",
      "name": "Transcom Worldwide UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Leeds",
        "postalCode": "LS14 1AB",
        "countryName": "United Kingdom",
        "streetAddress": "Limewood House"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "02785250",
        "legalName": "Transcom Worldwide UK Limited"
      }
    },
    {
      "id": "GB-FTS-84587",
      "name": "Transcom Worldwide UK Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Leeds",
        "postalCode": "LS14 1ABB",
        "countryName": "United Kingdom",
        "streetAddress": "Limewood House"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "02785250",
        "legalName": "Transcom Worldwide UK Ltd"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "016146-2023-2018-SLC-244-1",
      "items": [
        {
          "id": "1",
          "title": "Overseas Debt Collection",
          "relatedLot": "1",
          "classification": {
            "id": "79940000",
            "scheme": "CPV",
            "description": "Collection agency services"
          },
          "deliveryLocation": {
            "description": "Glasgow City"
          },
          "deliveryAddresses": [
            {
              "region": "UKM82"
            }
          ]
        }
      ],
      "title": "Overseas Debt Collection",
      "value": {
        "amount": 3450000,
        "currency": "GBP"
      },
      "period": {
        "durationInDays": 1800
      },
      "status": "active",
      "awardID": "016146-2023-2018-SLC-244-1",
      "amendments": [
        {
          "id": "1",
          "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: The contract included an option to extend the contract for a further 12 months, however the awarded value of the contract (£2,500,000) would be breached in that timeframe. An increase in unpaid debt due to the pandemic has meant SLC has had to increase the number of accounts sent out to the service provider, it would not be practical to send procure a second supplier to carry out this work in the short term. The additional value does not breach the 50% rule.",
          "description": "Increase in the overall value of the contract."
        }
      ],
      "dateSigned": "2019-03-21T00:00:00Z"
    }
  ],
  "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.\nTo view this notice, please click here: \n<a href=\"https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=787228838\" target=\"_blank\">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=787228838</a>\n GO Reference: GO-202367-PRO-23141801",
  "initiationType": "tender"
}