Find a TenderAwarded
Published 23 Feb 2021, 16:50 GMT

Official UK procurement notice

Outsourced ICT Framework Agreement

Official notice

Authority: Crescent Purchasing Consortium (CPC)·Consortium: 5 public authorities

Framework agreement2 lotsServicesOpen procedureMax 1 lot to bidMax 1 lot per supplier
Framework ceiling (notional)£100,000,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 29 Mar 2021awarded 1 Jun 2021
Lots 2max 1 won per supplier · max 1 to bid

What is being bought2 lots · detail below

Published requirement description

CPC are seeking to create a framework on behalf of educational establishments for ICT Outsourcery, covering services and consultancy. This process looks to appoint service providers capable of providing on-site and remote ICT services in addition to independent consultancy with a view to appoint such service providers.

This tender will be available to all current and future members of CPC: www.thecpc.ac.uk/members/regions.php ↗ www.gov.uk/guidance/get-informa… ↗

The tender is also available for NWUPC members: www.nwupc.ac.uk/our-members ↗

EANI (Education Authority Northern Ireland) www.eani.org.uk ↗ and the following UK public sector bodies (and any future successors to these organisations): www.thecpc.ac.uk/suppliers/eligible-p… ↗

CPV: Computer back-up services · Computer network services · Computer upgrade services · Computer-related professional services · Data network management services · Disaster recovery services · Hardware consultancy services · Hardware disaster-recovery consultancy services · Hardware integration consultancy services · Helpdesk and support services · Helpdesk services · IT services: consulting, software development, Internet and support · +14 more

How this framework works

From the published notice
Places
up to 16 suppliers · 27 bids on the busiest of 2 lots (1.7 per place) · 16 appointed (full)

Lots and requirements (2)Procurement structure

2 lots · all with a published value · a supplier may bid for at most 1 and win at most 1 of them · same evaluation weights on every lot
Lot #1Outsourced ICT ServicesAwardedPublished value£95,000,000

This lot covers all services involved in providing an outsourced managed service for information communication technology. This includes but is not limited to:

  • Remote and on-site service provision for proactive and reactive support including monitoring, incident managing, testing, fault fixing, backup and disaster recovery, data protection, patch management, etc.
  • IT asset and configuration management, release management
  • Supporting staff with new IT developments, IT procurement, service integration and management, set up of IT equipment (e.g. for use in lessons, assemblies, meetings) where there is an on-site requirement, advice etc.
  • Project management and development of IT strategies & refreshment, and other additional ad-hoc requirements
Delivery: UK · United Kingdom
Extensions: 48 month(s) from the commencement date, with 24 initial month(s) and option to extend 2x12 month(s)Variant bids: not allowed
Lot #2Outsourced ICT ConsultancyAwardedPublished value£5,000,000

This lot is specifically for consultancy and design services where a solution is yet to be defined. The purpose of this lot is to attract independent consultants who can utilise expertise from a technical standpoint, offering objective recommendations to support a tendering process for an outsourced ICT service by working in conjunction with an institutions’ procurement staff.

Service is expected to culminate in a final objective report, which may be the result of (but is not limited to):

  • Fact-finding processes, liaising with engineers and IT support staff, data analysis, determining information system requirements and defining project objectives
  • Making recommendations such as suggesting appropriate hardware, software, systems, service levels etc.
  • Compiling reports and presenting information, understanding practices and the objectives of the institution, assisting with the creation of IT strategies and the development of effective IT procedures, analysis of data and potential issues
  • Assessment of security loopholes, obsolete assets, inefficiencies etc.
  • Assisting with tendering processes from a technical standpoint, including providing technical advice to benefit tender clarifications and evaluation.
Delivery: UK · United Kingdom
Extensions: 48 month(s) from the commencement date, with 24 initial month(s) and option to extend 2x12 month(s)Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Customer Requirements: 70%
  • price: 30%
Published award criteria (2)
  • Customer Requirements: 70.00%
  • Price: 30.00%
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Outsourced ICT Framework Agreement” is a framework: the contest is a place on its panel, up to 16 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
23 Feb 2021, 16:50 GMT
Last source update
1 Jun 2021, 10:36 BST
Award evaluation window
29 Mar 2021 – …
Authority reference
CA8378 - CPC/LO/01/2021
FTS notice number
2021/S 000-012147
Classification (CPV)
Computer back-up servicesComputer network servicesComputer upgrade servicesComputer-related professional servicesData network management servicesDisaster recovery servicesHardware consultancy servicesHardware disaster-recovery consultancy servicesHardware integration consultancy servicesHelpdesk and support services
+16 moreHelpdesk servicesIT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-029587 Find a Tender
Review and risk notes
Review procedure

The Contracting Authority will incorporate a minimum of a ten calendar day standstill period at the point that information on the award of contract is communicated to tenderers. If an appeal regarding the award of contract has not been successfully resolved then the Public Contract Regulations 2015, provide for aggrieved parties who have been harmed or are at risk of harm, by breach of the rules to take action in the High Court. Any such action must be brought promptly

How it was run

Official notice
Run through: MultiQuote · Who buys & how to bid on MultiQuote
Supplier login requiredLanguage: EN
Access & registration note: Free
Appointment period ends
29 Mar 2021, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
29 Mar 2021, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

29 Mar 2021 → 1 Jun 2021 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    29 Mar 2021, 12:00 BST
  2. Bids opened
    29 Mar 2021, 12:00 BST
  3. Notice published
    1 Jun 2021, 10:36 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    1 Jun 2021, 10:36 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 16admitted to the panel · see the list ↓
Bids received 27busiest of 2 lots
Contracts signed 2latest 1 Jun 2021

2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Lot 1: Outsourced ICT Services

    Signed
    1 Jun 2021
    Value
    £95,000,000
    Status
    active
  • Lot 2: Outsourced ICT Consultancy

    Signed
    1 Jun 2021
    Value
    £5,000,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Outsourced ICT Services27bids———
2 · Outsourced ICT Consultancy15bids———

Contracting authority & participating public bodies

5 public bodies on the notice

Crescent Purchasing Consortium (CPC)

Contracting authorityBody governed by public lawEducation Procurement House, Leslie Hough Way, Salford, North West, M6 6AJContact email, phone Published organisation website ↗

Consortium members and other public bodies

Dispute resolution & review bodies

  • Crescent Purchasing ConsortiaMediation bodyReview bodyReview contact point Salford

Framework contractors & participating bidders

16 commercial parties on the notice
  • BCN Group LtdFramework contractor Trident Three, Styal Road, Manchester, UK, M22 5XBContact email, phone
  • ComputeamFramework contractor Suite 443 Broadstone Mill, Broadstone Road, Stockport, UK, SK5 7DLContact email, phone
  • Computer Systems in Education (CSE) Framework contractor Goodmans Yard, New Yatt Road, North leigh, UK, OX29 6TNContact email, phone
  • Dataspire Solutions LtdFramework contractor Lowry Mill, Lees Street, Manchester, UK, M27 6DBContact email, phone
  • Deloitte LLPFramework contractor Stone Cutter Court, 2 New Street Square, London, UK, EC4A 3BZContact email, phone
  • EVR Consulting LimitedFramework contractor 13 Richmond Road, , London, UK, W5 5NSContact email, phone
  • European Electronique Framework contractor Forward House, Oakfields Industrial Estate, Eynsham, UK, OX29 4TTContact email, phone
  • NOVATIA SERVICES LIMITEDFramework contractor 1 Winnall Valley Road, , Winchester, UK, SO23 0LDContact email, phone
  • New NetworksFramework contractor Beech House, Glebelands Road, Knutsford, UK, WA16 9DZContact email, phone
  • PTS Consulting UK LtdFramework contractor 60 New Broad St, , LONDON, UK, EC2M 1JJContact email, phone
Show 6 more suppliers
  • Phoenix Software LtdFramework contractor Blenheim House, York Road, Pocklington, UK, YO42 1NSContact email, phone
  • RM EducationFramework contractor 140 Eastern Avenue, Milton Park, Abingdon, UK, OX14 4SBContact email, phone
  • SWEETHAVEN COMPUTERS LIMITEDFramework contractor Sweethaven House, , Treehaven Parade, , REIGATE, UK, RH2 7LLContact email, phone
  • Stone Technologies Ltd trading as Stone GroupFramework contractor Granite One Hundred, Acton Gate, Stafford, UK, ST18 9AAContact email, phone
  • The AdEPT Technology Group Framework contractor 77 Mount Ephraim, , Tunbridge Wells, UK, TN4 8BSContact email, phone
  • XMA LtdFramework contractor Wilford Industrial Estate, , Ruddington, UK, NG11 7EPContact email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria