Oracle Support Renewal · UK public procurement notice

Official notice

Authority: Financial Ombudsman Service Limited (Public body)

Below threshold - unknown

Sectors: Software Packages & ERP (48) Delivery: UK

Awarded value£167,898published contract · exc. VAT

Awarded 20 Mar 2025

Awarded to Phoenix Software Ltd

What is being bought

Published requirement description

Renew Oracle Policy Automation to maintain use of Navigator, Compass and the rulebase within the billing system, including the ongoing development to provide additional functionality (charging professional representatives).

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK

48800000 Information systems and servers

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - unknown
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 23 Apr 2025, 15:04 BST
Last source update: 23 Apr 2025, 15:04 BST
Authority reference: ctt_3033
FTS notice number: 2025/S 000-016576
Latest notice: Contract details notice (UK7)
Delivery area: UK
Official registry OCID: ocds-h6vhtk-050678 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
23 Apr 2025, 15:04 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £167,8981 contract exc. VAT

Contracts signed 1latest 20 Mar 2025

Awarded to	Value	Date	Status
Phoenix Software Ltd	£167,898 †	—	Awarded

Contracts

Oracle software renewal · Phoenix Software Ltd
Signed
20 Mar 2025
Value
£167,898
Period
6 Apr 2025 – 5 Apr 2026
Status
active

Contracting authority & participating public bodies

FINANCIAL OMBUDSMAN SERVICE LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: 03725015 · GB-PPON: PGMH-6717-YZGY Exchange Tower, London, London, E14 9SRContact email

Bidders & participating suppliers

1 commercial party on the notice

PHOENIX SOFTWARE LIMITEDAwarded supplierGB-COH: 02548628GB-PPON: PLJR-2682-VHWP Blenheim House York Road, York, Yorkshire & Humber, YO42 1NSContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender23 Apr 2025, 15:04 BST