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Official procurement procedure

Oracle Support Renewal

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: FINANCIAL OMBUDSMAN SERVICE LIMITED: "Oracle Support Renewal". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityFINANCIAL OMBUDSMAN SERVICE LIMITEDScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: FINANCIAL OMBUDSMAN SERVICE LIMITED
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for FINANCIAL OMBUDSMAN SERVICE LIMITED. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
6.3Bids / Report
0% of reports have one bid
Supplier ConcentrationHigh Concentration
Phoenix Software LimitedTop vendor: 52.3% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 27 active published awards; 4 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
Phoenix Software Limited1 win£71,762
User Testing Technologies Limited1 win£37,331
Softcat Plc1 win£28,031
Procedure terms
Contracting AuthorityFINANCIAL OMBUDSMAN SERVICE LIMITED
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published23 Apr 2025, 15:04 BST
Last source update23 Apr 2025, 15:04 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-050678
What is being bought
Renew Oracle Policy Automation to maintain use of Navigator, Compass and the rulebase within the billing system, including the ongoing development to provide additional functionality (charging professional representatives).
What changed
From the official release history
  1. Status changed to complete
    23 Apr 2025, 15:04 BST
  2. Official notice release published
    23 Apr 2025, 15:04 BST
  3. Buyer information updated
    23 Apr 2025, 15:04 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    23 Apr 2025, 15:04 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 20 Mar 2025, 00:00 GMT · £167,898
Commercial outcome and competition
Awards
PHOENIX SOFTWARE LIMITED
Not published · Not published · active
Contracts
Oracle software renewal
£167,898 · signed 20 Mar 2025, 00:00 GMT · active
Contract period: 6 Apr 2025, 00:00 BST — 5 Apr 2026, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

FINANCIAL OMBUDSMAN SERVICE LIMITED

Contracting authority GB-COH-03725015
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published