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AwardedFind a Tender · award

Opening 1 of the Mental Health Outreach and Social Inclusion Contract

Buyer: Newcastle City Council →

BuyerNewcastle City Council
StatusAwarded
Deadline20 Jul 2026
ValueValue not published
Published1 Sept 2026

What is being bought

This is re-opening of the existing framework for Outreach Support and Social Inclusion for People with Mental Health needs, to provide a range of options to support people to gain and retain the skills necessary to live as independently as possible and promote social inclusion. New providers will be added to the framework, and available for future call-offs. This relates to the following contract: https://www.find-tender.service.gov.uk/Notice/014142-2025 It incorporates services delivered under the following Lots: Lot 1 - Life skills Lot 2 - Crisis support Lot 3 - Rehabilitation and Recovery

Delivery location

UKC22 · UKC22 · UKC22

Categories

Health and social work services 85000000Health and social work services 85000000

Lot details

Life Skills

The Successful Providers are expected to deliver the following support within this Lot, although the list is not exhaustive, and the Providers are expected to support each Person in line with their individual needs and preferences:. The level and intensity of the support will depend on individual needs of each person, and may include other forms of support, not listed below, to ensure each person's needs are met in a person-centered and flexible way:  Independent Living Skills - enable the Person to improve their skills to manage their day-to-day activities such as making telephone calls, dealing with correspondence, attending appointments and form-filling, keeping their home clean and dealing with laundry, managing shopping; encourage, motivate and support the Person to prepare and cook healthy meals safely; offer information, advice, and guidance on maintaining a personal hygiene routine.  Managing mental and physical health and self-care - understand the individual nature of each Person's experience of mental health and support the person to co-create a wellness recovery action plan (WRAP) or similar document, to outline their lived experiences as well as 'early warning signs' of relapse and how they would like professionals to respond to a mental health crisis.  Motivate the person to engage in activities and strategies to promote mental wellbeing - wide range of recommendations including increasing and decreasing social stimulation, mindfulness, distraction and grounding techniques, promoting sleep hygiene, promoting self-care routines, promoting medication concordance.  Budgeting, managing finances, tenancy and benefits - support the Person to take increasing responsibility for their budgeting, to ensure they live within their budget and advising them on how to manage their finances on a day-to-day basis, support them to manage their tenancy by abiding by the tenancy conditions and paying the rent, assist and enable the Person to claim and receive eligible benefits and deal with relevant agencies.  Social skills and social contacts - encourage and support the Person to develop social skills including but not limited to positive communication, social perceptiveness, conflict management, and anger management, encourage and help to motivate the Person to develop social contacts to reduce social isolation  Social inclusion and social navigation - support to access local community and make use of the community-based assets, expanding the Person's connectivity and building natural support networks and peer support.  Positive relationships - promote the importance of positive and healthy friendships, romantic, sexual, professional, and familial relationships; equipping he Person with the skills to effectively manage these and keep safe in a variety of settings.  Travel training - Travel training and guidance to improve confidence to use public transport.  Access to other services - Support to engage with and access other services and/or work in partnership with other agencies, in agreement with the individual, as part of the support planning process. This should be in culturally sensitive way to empower the Person to overcome perceived barriers and access mainstream health, treatment and recovery, housing, DWP, social care services and so on.  Employment, volunteering, education and training courses - encourage and support the Person to pursue and access employment, education and training courses. Anyone looking to pursue employability pathways further should be referred to Work & Thrive Newcastle, the city's employment support partnership, led by Newcastle Council.  Leisure and participation activities - Offer practical support and encouragement to make use of leisure activities, engage the Person to place their voice, aspirations, and interests at the heart of service management and delivery.  Working in collaboration with the person around safeguarding concerns - involving the person in this process other than in exceptional situations.

Statuscancelled

Award criteria
Quality — 100%
price — pass/fail

Crisis Support

A crisis intervention will commonly include immediate actions to reduce risk of harm, engagement with the Person and people that matter in their lives, defining the problem, developing an action plan and evaluating success. Provider will deliver reactive intensive support to the person and may work alongside heath Crisis Team which will be responsible for responding to health-related issues (i.e. a relapse in the person's mental health disorder). Such interventions will be time-limited but can be cyclical until such time as the crisis has resolved. The emphasis will be on helping the Person to identify their own solutions wherever possible and should be a partnership approach rather than taking control; although assertive and directive actions may be required, they should not endure for longer than in necessary. Short term crisis support could include regular welfare checks, either doorstep, or telephone, and agreed escalation process will be required in case of a 'no response'. The crisis support Provider may need to work alongside the long-term support Provider if there is existing support from another Provider in place or increase intensity of the support provided already by their organisation. The crisis support provider must: • agree to the service being available 24 hours a day, every day of the year • work with Multidisciplinary Team members (and the regular Provider if applicable) to support the Person in a co-ordinated and managed way • supply suitably experienced and qualified staff for the duration of the support Both, the crisis support provider and the regular provider (if applicable), must: • work together in the interests of providing stability for the Person • agree to their staff working together for the term of the agreement • agree the length of time the support is required

Statuscancelled

Award criteria
Quality — 100%
price — pass/fail

Rehabilitation and recovery

In addition to the support described under the Life Skills Lot 1, the Provider delivering rehabilitation/recovery focussed support is expected to offer the following: A) A strength-based approach in a trauma informed way B) Support to build positive nurturing and therapeutic relationships C) Emotional support - listen, empathise, believe, respect D) Support to re-establish routines, regain control and set achievable goals E) Offer opportunity to talk about events and reflect on the Person's actions, to support learning from their behaviour and minimise chances of recurrence. F) Positive Behaviour Support Planning - Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks. G) Support to develop self-medication management routine H) When working with People transitioning from another service/hospital, the Provider will offer in-reach wraparound support, to start building rapport with the Person and to support successful transition.

Statuscancelled

Award criteria
Quality — 100%
price — pas/fail

What is included

ItemCategoryQuantity
1Health and social work servicesNot published
2Health and social work servicesNot published
3Health and social work servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Health and social work services (85000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8518,6341 median · 30.3 average (8,854 of 18,634 with a bid count)2 average (9,830 of 18,634 with named award suppliers)10 comparable price pairs
Same buyer202.5 median · 10.4 average (10 of 20 with a bid count)1.6 average (10 of 20 with named award suppliers)Not published
Delivery region: UKC22591 median · 6 average (24 of 59 with a bid count)1.5 average (25 of 59 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

082839-2026-1

Statusactive
Value£0

082839-2026-2

Statusactive
Value£0

082839-2026-3

Statusactive
Value£0

082839-2026-4

Statusactive
Value£0

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06afc2
Latest release ID082839-2026
Latest release timestampTue Sep 01 2026 15:41:05 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source3
Tender items in source3
Tender documents in source0
Awards in latest release4
Contracts in latest release4
Parties in latest release6

Notice history

DateEventReference
1 Sept 2026award, contract082839-2026
8 Jun 2026tender053791-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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        }
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    },
    {
      "id": "082839-2026-2",
      "status": "active",
      "suppliers": [
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        }
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        },
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        "description": "The Successful Providers are expected to deliver the following support within this Lot, although the list is not exhaustive, and the Providers are expected to support each Person in line with their individual needs and preferences:. \nThe level and intensity of the support will depend on individual needs of each person, and may include other forms of support, not listed below, to ensure each person's needs are met in a person-centered and flexible way:\n Independent Living Skills - enable the Person to improve their skills to manage their day-to-day activities such as making telephone calls, dealing with correspondence, attending appointments and form-filling, keeping their home clean and dealing with laundry, managing shopping; encourage, motivate and support the Person to prepare and cook healthy meals safely; offer information, advice, and guidance on maintaining a personal hygiene routine.\n Managing mental and physical health and self-care - understand the individual nature of each Person's experience of mental health and support the person to co-create a wellness recovery action plan (WRAP) or similar document, to outline their lived experiences as well as 'early warning signs' of relapse and how they would like professionals to respond to a mental health crisis.\n Motivate the person to engage in activities and strategies to promote mental wellbeing - wide range of recommendations including increasing and decreasing social stimulation, mindfulness, distraction and grounding techniques, promoting sleep hygiene, promoting self-care routines, promoting medication concordance.\n Budgeting, managing finances, tenancy and benefits - support the Person to take increasing responsibility for their budgeting, to ensure they live within their budget and advising them on how to manage their finances on a day-to-day basis, support them to manage their tenancy by abiding by the tenancy conditions and paying the rent, assist and enable the Person to claim and receive eligible benefits and deal with relevant agencies.\n Social skills and social contacts - encourage and support the Person to develop social skills including but not limited to positive communication, social perceptiveness, conflict management, and anger management, encourage and help to motivate the Person to develop social contacts to reduce social isolation\n Social inclusion and social navigation - support to access local community and make use of the community-based assets, expanding the Person's connectivity and building natural support networks and peer support.\n Positive relationships - promote the importance of positive and healthy friendships, romantic, sexual, professional, and familial relationships; equipping he Person with the skills to effectively manage these and keep safe in a variety of settings.\n Travel training - Travel training and guidance to improve confidence to use public transport.\n Access to other services - Support to engage with and access other services and/or work in partnership with other agencies, in agreement with the individual, as part of the support planning process. This should be in culturally sensitive way to empower the Person to overcome perceived barriers and access mainstream health, treatment and recovery, housing, DWP, social care services and so on.\n Employment, volunteering, education and training courses - encourage and support the Person to pursue and access employment, education and training courses. Anyone looking to pursue employability pathways further should be referred to Work & Thrive Newcastle, the city's employment support partnership, led by Newcastle Council.\n Leisure and participation activities - Offer practical support and encouragement to make use of leisure activities, engage the Person to place their voice, aspirations, and interests at the heart of service management and delivery.\n Working in collaboration with the person around safeguarding concerns - involving the person in this process other than in exceptional situations.",
        "awardCriteria": {
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        "id": "2",
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        "options": {
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        "hasOptions": true,
        "description": "A crisis intervention will commonly include immediate actions to reduce risk of harm, engagement with the Person and people that matter in their lives, defining the problem, developing an action plan and evaluating success. Provider will deliver reactive intensive support to the person and may work alongside heath Crisis Team which will be responsible for responding to health-related issues (i.e. a relapse in the person's mental health disorder).\nSuch interventions will be time-limited but can be cyclical until such time as the crisis has resolved.\nThe emphasis will be on helping the Person to identify their own solutions wherever possible and should be a partnership approach rather than taking control; although assertive and directive actions may be required, they should not endure for longer than in necessary.\nShort term crisis support could include regular welfare checks, either doorstep, or telephone, and agreed escalation process will be required in case of a 'no response'.\nThe crisis support Provider may need to work alongside the long-term support Provider if there is existing support from another Provider in place or increase intensity of the support provided already by their organisation.\nThe crisis support provider must:\n• agree to the service being available 24 hours a day, every day of the year\n• work with Multidisciplinary Team members (and the regular Provider if applicable) to support the Person in a co-ordinated and managed way\n• supply suitably experienced and qualified staff for the duration of the support\nBoth, the crisis support provider and the regular provider (if applicable), must:\n• work together in the interests of providing stability for the Person\n• agree to their staff working together for the term of the agreement\n• agree the length of time the support is required",
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        "options": {
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        },
        "hasOptions": true,
        "description": "In addition to the support described under the Life Skills Lot 1, the Provider delivering rehabilitation/recovery focussed support is expected to offer the following:\nA) A strength-based approach in a trauma informed way\nB) Support to build positive nurturing and therapeutic relationships\nC) Emotional support - listen, empathise, believe, respect\nD) Support to re-establish routines, regain control and set achievable goals\nE) Offer opportunity to talk about events and reflect on the Person's actions, to support learning from their behaviour and minimise chances of recurrence.\nF) Positive Behaviour Support Planning - Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks.\nG) Support to develop self-medication management routine\nH) When working with People transitioning from another service/hospital, the Provider will offer in-reach wraparound support, to start building rapport with the Person and to support successful transition.",
        "awardCriteria": {
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        "deliveryAddresses": [
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            "description": "Health and social work services"
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    ],
    "title": "Opening 1 of the Mental Health Outreach and Social Inclusion Contract",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "This is re-opening of the existing framework for Outreach Support and Social Inclusion for People with Mental Health needs, to provide a range of options to support people to gain and retain the skills necessary to live as independently as possible and promote social inclusion.\nNew providers will be added to the framework, and available for future call-offs.\nThis relates to the following contract:\nhttps://www.find-tender.service.gov.uk/Notice/014142-2025\nIt incorporates services delivered under the following Lots:\nLot 1 - Life skills\nLot 2 - Crisis support\nLot 3 - Rehabilitation and Recovery",
    "classification": {
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      "description": "Health and social work services"
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    "procurementMethod": "open",
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    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
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      "roles": [
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      "address": {
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        "locality": "Newcastle Upon Tyne",
        "postalCode": "NE18QH",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre"
      },
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  "language": "en",
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}
Complete JSON history (2 releases)
1 Sept 2026 · 082839-2026 · award, contract
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        },
        "hasOptions": true,
        "description": "The Successful Providers are expected to deliver the following support within this Lot, although the list is not exhaustive, and the Providers are expected to support each Person in line with their individual needs and preferences:. \nThe level and intensity of the support will depend on individual needs of each person, and may include other forms of support, not listed below, to ensure each person's needs are met in a person-centered and flexible way:\n Independent Living Skills - enable the Person to improve their skills to manage their day-to-day activities such as making telephone calls, dealing with correspondence, attending appointments and form-filling, keeping their home clean and dealing with laundry, managing shopping; encourage, motivate and support the Person to prepare and cook healthy meals safely; offer information, advice, and guidance on maintaining a personal hygiene routine.\n Managing mental and physical health and self-care - understand the individual nature of each Person's experience of mental health and support the person to co-create a wellness recovery action plan (WRAP) or similar document, to outline their lived experiences as well as 'early warning signs' of relapse and how they would like professionals to respond to a mental health crisis.\n Motivate the person to engage in activities and strategies to promote mental wellbeing - wide range of recommendations including increasing and decreasing social stimulation, mindfulness, distraction and grounding techniques, promoting sleep hygiene, promoting self-care routines, promoting medication concordance.\n Budgeting, managing finances, tenancy and benefits - support the Person to take increasing responsibility for their budgeting, to ensure they live within their budget and advising them on how to manage their finances on a day-to-day basis, support them to manage their tenancy by abiding by the tenancy conditions and paying the rent, assist and enable the Person to claim and receive eligible benefits and deal with relevant agencies.\n Social skills and social contacts - encourage and support the Person to develop social skills including but not limited to positive communication, social perceptiveness, conflict management, and anger management, encourage and help to motivate the Person to develop social contacts to reduce social isolation\n Social inclusion and social navigation - support to access local community and make use of the community-based assets, expanding the Person's connectivity and building natural support networks and peer support.\n Positive relationships - promote the importance of positive and healthy friendships, romantic, sexual, professional, and familial relationships; equipping he Person with the skills to effectively manage these and keep safe in a variety of settings.\n Travel training - Travel training and guidance to improve confidence to use public transport.\n Access to other services - Support to engage with and access other services and/or work in partnership with other agencies, in agreement with the individual, as part of the support planning process. This should be in culturally sensitive way to empower the Person to overcome perceived barriers and access mainstream health, treatment and recovery, housing, DWP, social care services and so on.\n Employment, volunteering, education and training courses - encourage and support the Person to pursue and access employment, education and training courses. Anyone looking to pursue employability pathways further should be referred to Work & Thrive Newcastle, the city's employment support partnership, led by Newcastle Council.\n Leisure and participation activities - Offer practical support and encouragement to make use of leisure activities, engage the Person to place their voice, aspirations, and interests at the heart of service management and delivery.\n Working in collaboration with the person around safeguarding concerns - involving the person in this process other than in exceptional situations.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "100%"
            },
            {
              "type": "price",
              "description": "pass/fail"
            }
          ]
        }
      },
      {
        "id": "2",
        "title": "Crisis Support",
        "status": "cancelled",
        "options": {
          "description": "2 x 12 months"
        },
        "hasOptions": true,
        "description": "A crisis intervention will commonly include immediate actions to reduce risk of harm, engagement with the Person and people that matter in their lives, defining the problem, developing an action plan and evaluating success. Provider will deliver reactive intensive support to the person and may work alongside heath Crisis Team which will be responsible for responding to health-related issues (i.e. a relapse in the person's mental health disorder).\nSuch interventions will be time-limited but can be cyclical until such time as the crisis has resolved.\nThe emphasis will be on helping the Person to identify their own solutions wherever possible and should be a partnership approach rather than taking control; although assertive and directive actions may be required, they should not endure for longer than in necessary.\nShort term crisis support could include regular welfare checks, either doorstep, or telephone, and agreed escalation process will be required in case of a 'no response'.\nThe crisis support Provider may need to work alongside the long-term support Provider if there is existing support from another Provider in place or increase intensity of the support provided already by their organisation.\nThe crisis support provider must:\n• agree to the service being available 24 hours a day, every day of the year\n• work with Multidisciplinary Team members (and the regular Provider if applicable) to support the Person in a co-ordinated and managed way\n• supply suitably experienced and qualified staff for the duration of the support\nBoth, the crisis support provider and the regular provider (if applicable), must:\n• work together in the interests of providing stability for the Person\n• agree to their staff working together for the term of the agreement\n• agree the length of time the support is required",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "100%"
            },
            {
              "type": "price",
              "description": "pass/fail"
            }
          ]
        }
      },
      {
        "id": "3",
        "title": "Rehabilitation and recovery",
        "status": "cancelled",
        "options": {
          "description": "2 x 12 months"
        },
        "hasOptions": true,
        "description": "In addition to the support described under the Life Skills Lot 1, the Provider delivering rehabilitation/recovery focussed support is expected to offer the following:\nA) A strength-based approach in a trauma informed way\nB) Support to build positive nurturing and therapeutic relationships\nC) Emotional support - listen, empathise, believe, respect\nD) Support to re-establish routines, regain control and set achievable goals\nE) Offer opportunity to talk about events and reflect on the Person's actions, to support learning from their behaviour and minimise chances of recurrence.\nF) Positive Behaviour Support Planning - Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks.\nG) Support to develop self-medication management routine\nH) When working with People transitioning from another service/hospital, the Provider will offer in-reach wraparound support, to start building rapport with the Person and to support successful transition.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "100%"
            },
            {
              "type": "price",
              "description": "pas/fail"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC22"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKC22"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UKC22"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "Opening 1 of the Mental Health Outreach and Social Inclusion Contract",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "This is re-opening of the existing framework for Outreach Support and Social Inclusion for People with Mental Health needs, to provide a range of options to support people to gain and retain the skills necessary to live as independently as possible and promote social inclusion.\nNew providers will be added to the framework, and available for future call-offs.\nThis relates to the following contract:\nhttps://www.find-tender.service.gov.uk/Notice/014142-2025\nIt incorporates services delivered under the following Lots:\nLot 1 - Life skills\nLot 2 - Crisis support\nLot 3 - Rehabilitation and Recovery",
    "classification": {
      "id": "85000000",
      "scheme": "CPV",
      "description": "Health and social work services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-44810",
      "name": "Newcastle City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "locality": "Newcastle Upon Tyne",
        "postalCode": "NE18QH",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre"
      },
      "details": {
        "url": "http://www.newcastle.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Newcastle City Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Marta Rzepecki",
        "email": "marta.rzepecki@newcastle.gov.uk"
      }
    },
    {
      "id": "GB-COH-14204394",
      "name": "Akwaaba Care and Support (t/a Welcome Care and Support)",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKC22",
        "locality": "Blaydon-on-Tyne",
        "postalCode": "NE21 4JR",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "14204394",
        "scheme": "GB-COH",
        "legalName": "Akwaaba Care and Support (t/a Welcome Care and Support)"
      }
    },
    {
      "id": "GB-COH-11008058",
      "name": "Arthur Morrison Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI51",
        "locality": "Erith",
        "postalCode": "DA8 3DD",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "11008058",
        "scheme": "GB-COH",
        "legalName": "Arthur Morrison Ltd"
      }
    },
    {
      "id": "GB-COH-14476486",
      "name": "Patience Healthcare NE Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKE41",
        "locality": "Ilkley",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "14476486",
        "scheme": "GB-COH",
        "legalName": "Patience Healthcare NE Ltd"
      }
    },
    {
      "id": "GB-COH-01089026",
      "name": "St. Anne's Community Services",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKE42",
        "locality": "Morley, Leeds, England",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "01089026",
        "scheme": "GB-COH",
        "legalName": "St. Anne's Community Services"
      }
    },
    {
      "id": "GB-FTS-168554",
      "name": "The High Court of Justice (England and Wales)",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The High Court of Justice (England and Wales)"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "082839-2026-1",
      "value": {
        "amount": 0.01,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "082839-2026-1",
      "dateSigned": "2026-09-01T00:00:00+01:00"
    },
    {
      "id": "082839-2026-2",
      "value": {
        "amount": 0.01,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "082839-2026-2",
      "dateSigned": "2026-09-01T00:00:00+01:00"
    },
    {
      "id": "082839-2026-3",
      "value": {
        "amount": 0.01,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "082839-2026-3",
      "dateSigned": "2026-09-01T00:00:00+01:00"
    },
    {
      "id": "082839-2026-4",
      "value": {
        "amount": 0.01,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "082839-2026-4",
      "dateSigned": "2026-09-01T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
8 Jun 2026 · 053791-2026 · tender
{
  "id": "053791-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-06-08T13:41:45+01:00",
  "ocid": "ocds-h6vhtk-06afc2",
  "buyer": {
    "id": "GB-FTS-44810",
    "name": "Newcastle City Council"
  },
  "tender": {
    "id": "008710 - C013266",
    "lots": [
      {
        "id": "1",
        "title": "Life Skills",
        "status": "active",
        "options": {
          "description": "2 x 12 months options to extend"
        },
        "renewal": {
          "description": "2 x 12 months options to extend"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "The Successful Provider will be expected to deliver the following support within this Lot, although the list is not exhaustive, and the Provider will be expected to support each Person in line with their individual needs and preferences:. The level and intensity of the support will depend on individual needs of each person, and may include other forms of support, not listed below, to ensure each person's needs are met in a person-centered and flexible way:\n Independent Living Skills - enable the Person to improve their skills to manage their day-to-day activities such as making telephone calls, dealing with correspondence, attending appointments and form-filling, keeping their home clean and dealing with laundry, managing shopping; encourage, motivate and support the Person to prepare and cook healthy meals safely; offer information, advice, and guidance on maintaining a personal hygiene routine.\n Managing mental and physical health and self-care - understand the individual nature of each Person's experience of mental health and support the person to co-create a wellness recovery action plan (WRAP) or similar document, to outline their lived experiences as well as 'early warning signs' of relapse and how they would like professionals to respond to a mental health crisis.\n Motivate the person to engage in activities and strategies to promote mental wellbeing - wide range of recommendations including increasing and decreasing social stimulation, mindfulness, distraction and grounding techniques, promoting sleep hygiene, promoting self-care routines, promoting medication concordance.\n Budgeting, managing finances, tenancy and benefits - support the Person to take increasing responsibility for their budgeting, to ensure they live within their budget and advising them on how to manage their finances on a day-to-day basis, support them to manage their tenancy by abiding by the tenancy conditions and paying the rent, assist and enable the Person to claim and receive eligible benefits and deal with relevant agencies.\n Social skills and social contacts - encourage and support the Person to develop social skills including but not limited to positive communication, social perceptiveness, conflict management, and anger management, encourage and help to motivate the Person to develop social contacts to reduce social isolation\n Social inclusion and social navigation - support to access local community and make use of the community-based assets, expanding the Person's connectivity and building natural support networks and peer support.\n Positive relationships - promote the importance of positive and healthy friendships, romantic, sexual, professional, and familial relationships; equipping he Person with the skills to effectively manage these and keep safe in a variety of settings.\n Travel training - Travel training and guidance to improve confidence to use public transport.\n Access to other services - Support to engage with and access other services and/or work in partnership with other agencies, in agreement with the individual, as part of the support planning process. This should be in culturally sensitive way to empower the Person to overcome perceived barriers and access mainstream health, treatment and recovery, housing, DWP, social care services and so on.\n Employment, volunteering, education and training courses - encourage and support the Person to pursue and access employment, education and training courses. Anyone looking to pursue employability pathways further should be referred to Work & Thrive Newcastle, the city's employment support partnership, led by Newcastle Council.\n Leisure and participation activities - Offer practical support and encouragement to make use of leisure activities, engage the Person to place their voice, aspirations, and interests at the heart of service management and delivery.\n Working in collaboration with the person around safeguarding concerns - involving the person in this process other than in exceptional situations.",
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "2",
        "title": "Crisis Support",
        "status": "active",
        "options": {
          "description": "2 x 12 months extension"
        },
        "renewal": {
          "description": "2 x 12 months extension"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "Crisis means a time of intense difficulty or danger, or when a difficult or important decision needs to be made; the support required is most likely to be linked with decline in mental or physical health, increase in behaviours that challenge, a hospital admission of a carer or a breakdown in formal or unpaid care arrangements. This may include people who are open to an ongoing safeguarding investigation or are open to short term support from the health Crisis Team. The person's ability to cope or function is likely to be overwhelmed.\nA crisis intervention will commonly include immediate actions to reduce risk of harm, engagement with the Person and people that matter in their lives, defining the problem, developing an action plan and evaluating success. Provider will deliver reactive intensive support to the person and may work alongside heath Crisis Team which will be responsible for responding to health-related issues (i.e. a relapse in the person's mental health disorder).\nSuch interventions will be time-limited but can be cyclical until such time as the crisis has resolved.\nThe emphasis will be on helping the Person to identify their own solutions wherever possible and should be a partnership approach rather than taking control; although assertive and directive actions may be required, they should not endure for longer than in necessary.\nShort term crisis support could include regular welfare checks, either doorstep, or telephone, and agreed escalation process will be required in case of a 'no response'.\nThe crisis support Provider may need to work alongside the long-term support Provider if there is existing support from another Provider in place or increase intensity of the support provided already by their organisation.\nThe crisis support provider must:\n• agree to the service being available 24 hours a day, every day of the year\n• work with Multidisciplinary Team members (and the regular Provider if applicable) to support the Person in a co-ordinated and managed way\n• supply suitably experienced and qualified staff for the duration of the support\nBoth, the crisis support provider and the regular provider (if applicable), must:\n• work together in the interests of providing stability for the Person\n• agree to their staff working together for the term of the agreement\n• agree the length of time the support is required",
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "3",
        "title": "Rehabilitation and recovery",
        "status": "active",
        "options": {
          "description": "2 x 12 months extension"
        },
        "renewal": {
          "description": "2 x 12 months extension"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "In addition to the support described under the Life Skills Lot 1, the Provider delivering rehabilitation/recovery focussed support is expected to offer the following:\nA) A strength-based approach in a trauma informed way\nB) Support to build positive nurturing and therapeutic relationships\nC) Emotional support - listen, empathise, believe, respect\nD) Support to re-establish routines, regain control and set achievable goals\nE) Offer opportunity to talk about events and reflect on the Person's actions, to support learning from their behaviour and minimise chances of recurrence.\nF) Positive Behaviour Support Planning - Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks.\nG) Support to develop self-medication management routine\nH) When working with People transitioning from another service/hospital, the Provider will offer in-reach wraparound support, to start building rapport with the Person and to support successful transition.",
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC22"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85300000",
            "scheme": "CPV",
            "description": "Social work and related services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKC22"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85300000",
            "scheme": "CPV",
            "description": "Social work and related services"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UKC22"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85300000",
            "scheme": "CPV",
            "description": "Social work and related services"
          }
        ]
      }
    ],
    "title": "Opening 1 of the Mental Health Outreach and Social Inclusion Contract",
    "status": "active",
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2026-07-20T14:00:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": null
    },
    "techniques": {
      "frameworkAgreement": {
        "maximumParticipants": null
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "startDate": "2026-07-20T14:00:00+01:00"
    },
    "description": "This is re-opening of the existing framework for Outreach Support and Social Inclusion for People with Mental Health needs, to provide a range of options to support people to gain and retain the skills necessary to live as independently as possible and promote social inclusion.\nThis relates to the following contract:\nhttps://www.find-tender.service.gov.uk/Notice/014142-2025\nIt incorporates services delivered under the following Lots:\nLot 1 - Life skills\nLot 2 - Crisis support\nLot 3 - Rehabilitation and Recovery\nOpportunity to tender begins 22nd June 2026 on Open www.open-uk.org",
    "tenderPeriod": {
      "endDate": "2026-07-20T13:30:00+01:00"
    },
    "hasRecurrence": true,
    "classification": {
      "id": "85300000",
      "scheme": "CPV",
      "description": "Social work and related services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.open-uk.org/",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-44810",
      "name": "Newcastle City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "locality": "Newcastle Upon Tyne",
        "postalCode": "NE18QH",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre"
      },
      "details": {
        "url": "http://www.newcastle.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Newcastle City Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "url": "https://www.open-uk.org/",
        "name": "Marta Rzepecki",
        "email": "marta.rzepecki@newcastle.gov.uk"
      }
    },
    {
      "id": "GB-FTS-28409",
      "name": "Newcastle City Council",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Newcastle upon Tyne",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Newcastle City Council"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}