Find a TenderAwarded
Published 20 Sept 2021, 08:55 BST

Official UK procurement notice

Online Programme Delivery Partner

Official notice

Authority: Queen Margaret University (Education)

ServicesCompetitive procedure with negotiationSME suitable
Awarded value£40,000,000published contract · exc. VAT
Submissions closed 20 Oct 2021awarded 7 Feb 2022
Awarded to Higher Ed Partners Ltd.
Contract term 10 yrsends 1 May 2032 · extension options published · starts 2 May 2022

What is being bought

Published requirement description

Queen Margaret University, Edinburgh, wishes to engage an experienced online programme delivery partner to support the University in adapting and delivering in an online mode those of its programmes for which there is latent high demand for such an offer. In doing so, the partner will support the University in its ambition to increase its student enrolments and tuition fee revenue.

The University requires a partner that has proven marketing, student recruitment, technical and pedagogical expertise and experience in the field of online higher education, including a track record in the UK. We seek a partner with a proven delivery model that meets the needs of students both in terms of flexible access to their chosen degree programme, utilising a carousel model of module and programme delivery that works across international time zones, and that enables a high quality online student experience that meets their academic needs.

We expect that partner to provide all required upfront financial investment for launching the online degrees and to operate a financial model whereby there is a 50/50 tuition fee revenue share with the University and to provide all necessary market research intelligence with regards to programme selection and tuition fee levels.

  • Recurrence: After initial contract period, if no optional extension invoked.

CPV: Adult-education services at university level · Advertising and marketing services · Education and training services

The lotProcurement structure

single lot · no lot value published
Lot #1Queen Margaret University has as one of its strategic objectives the provision of an…AwardedRenewal 10 yrs

Queen Margaret University has as one of its strategic objectives the provision of an attractive, relevant and market responsive academic portfolio. We aim to achieve this through offering students a choice of methods of learning that are appropriate to students’ circumstances and make the best use of digital technologies to support that learning. Specifically, the University aims to extend its reach in domestic and international markets through delivering some of its core academic programmes in a high quality, accessible and affordable online mode.

To enable it to deliver on this objective, the University intends to engage an experienced online programme delivery partner to support the University in adapting and delivering in an online mode those of its programmes for which there is latent high demand for such an offer. In doing so, the partner will support the University in its ambition to increase its student enrolments and tuition fee revenue.

The University requires a partner that has proven marketing, student recruitment, technical and pedagogical expertise and experience in the field of online higher education, including a track record in the UK. We seek a partner with a proven delivery model that meets the needs of students both in terms of flexible access to their chosen degree programme, utilising a carousel model of module and programme delivery that works across international time zones, and that enables a high quality online student experience that meets their academic needs.

We expect that partner to:

  • Operate a financial model whereby the partner provide all required upfront financial investment for launching the online degrees, including covering the cost of marketing, student recruitment, student retention, appropriate technology, and support for University staff in converting their modules and programmes into an online mode
  • Operate a financial model whereby there is a 50/50 tuition fee revenue share with the University
  • Lead the project management of the marketing, development and launch of the online programmes and be in a position to market, adapt and develop a programme for online launch quickly
  • Provide market research intelligence, both domestic and international, to inform the University’s selection of its programmes for adaptation for delivery in an online mode, including the identification of potential new programmes with market potential where the University has the relevant expertise, and to inform recommended tuition fee levels
  • Effectively market those programmes selected for online development
  • Play the lead role in pre-enrolment student engagement and initial application sifting, ensuring students are suitably prepared for the demands of online learning
  • Have a standard operating procedure that includes directly supporting academic staff to adapt their modules and programmes for online delivery and that, in so doing, develops the University’s staff understanding of the principles of high quality online pedagogy and learning design
  • Have a model of online delivery and support that proactively maximises student retention, including through the use of data analytics and direct student support and intervention
  • Offer a virtual learning environment that is intuitive for staff and student users and that supports effective learning design and high quality student engagement, as well as the option of the University using its existing VLE to deliver the selected online programmes
  • Offer and support a smooth integration with the relevant University systems including Admissions and Student Records

-Allow Queen Margaret to retain the intellectual property rights for its modules and programmes developed as part of the partnership

Contract period: 2 May 2022 – 1 May 2032 (10 yrs)
Delivery: Scotland · This contract will be performed online and remotely rather than a physical location.
Extensions: Renewals are subject to the successful delivery of the project and favourable student recruitment.Second stage: 3–null candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 75%Price: 25%
Published sub-criteria (4)
  • Delivery Team: 25%
  • Implementation Approach and Project Management: 25%
  • IT System Integration: 25%
  • price: 25%
Published award criteria (4)
  • Delivery Team: 25
  • Implementation Approach and Project Management: 25
  • IT System Integration: 25
  • Price: 25
Conditions of participation2
  • Economic & financial standing

    Please provide information regarding:

    • Turnover for last 3 financial years;
    • Levels of insurance cover incl. Professional Risk Indemnity, Employer’s (Compulsory) Liability, Public Liability, Product Liability, Cyber
  • Technical & professional ability

    Please provide 3 case studies which demonstrate a successful track record in the UK higher education online programme management sector as well as the resilience of your delivery team.

    Please also provide information regarding your ability to access additional funding to cover upfront expenditure.

Staff
Names and qualifications of delivery staff must be submitted
Successive reduction
Candidates will be reduced successively across stages
What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · After initial contract period, if no optional extension invoked.
First published
20 Sept 2021, 08:55 BST
Last source update
18 Mar 2022, 16:28 GMT
Authority reference
QMU-21056
FTS notice number
2022/S 000-007466
Classification (CPV)
Adult-education services at university levelAdvertising and marketing servicesEducation and training services
Delivery area
Scotland (UKM73)
Official registry OCID
ocds-h6vhtk-02e257 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

The University has placed sustainability at the very core of our vision, taking a joined up approach to the social, environmental and economic dimensions of sustainable development. We will discuss with the successful delivery partner how they can support us in our vision.

Publisher note: (SC Ref:687529)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html ↗

Submission deadline
20 Oct 2021, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

20 Oct 2021 → 2 May 2022 · 4 dates
  1. Submission deadline
    20 Oct 2021, 12:00 BST
  2. Invitations to tender expected
    3 Nov 2021
  3. Notice published
    18 Mar 2022, 16:28 GMT
  4. Contract starts
    2 May 2022, 00:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    18 Mar 2022, 16:28 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £40,000,0001 contract exc. VAT
Bids received 43 from SMEs
Contracts signed 1latest 7 Feb 2022
Awarded toValueDateStatus
Higher Ed Partners Ltd.SME£40,000,000 †—Awarded

Contracts

  • Contract 007466-2022-QMU-21506-1 · Higher Ed Partners Ltd.SME

    Signed
    7 Feb 2022
    Value
    £40,000,000
    Period
    … – 1 May 2032
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad3——

Contracting authority & participating public bodies

Queen Margaret University

Contracting authorityEducationBody governed by public lawEducation Queen Margaret University Way, Musselburgh, Scotland, EH21 6UUContact email Published organisation website ↗

Dispute resolution & review bodies

  • Edinburgh Sheriff Court and Justice of the Peace CourtReview body Edinburgh

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.