Find a TenderAwarded
Published 20 Jan 2021, 13:00 GMT

Official UK procurement notice

ONLINE COUNSELLING SERVICES FOR 11 - 18 YEAR OLDS IN NHS LEICESTER, LEICESTERSHIRE & RUTLAND CLINICAL COMMISSIONING GROUPs (CCG

Official notice

Authority: STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT·Consortium: 6 public authorities

ServicesOpen procedureSME suitable
Published estimate£700,000exc. VAT
Submissions closed 17 Feb 2021awarded 28 Apr 2021
Awarded to Kooth PLC

What is being bought

Published requirement description

Mental health

CPV: Health and social work services

The lotProcurement structure

single lot · no lot value published
Lot #1The online counselling service will provide children and young people (C&YP) from the…AwardedRenewal

The online counselling service will provide children and young people (C&YP) from the ages 11-18 years old resident and registered with a GP in Leicestershire County, Leicester City and Rutland who are experiencing emotional and or mental wellbeing/ mental health issues with direct access to friendly safe information, support and advice, including:

  • access to web chat,
  • one to one chat sessions,
  • email correspondence,
  • Easy to use website for information and articles,
  • An online one-to-one counselling service which is delivered via instant messaging,
  • live chat session with trained counsellors according to each client's needs in an age-appropriate way,
  • a secondary intervention of signposting to other local and national agencies for ongoing support, advice and information to address client's needs.
Delivery: East Midlands
Extensions: 24 months · Possibility of extending the term by up to another 24 months beyond the initial contracted term at Commissioners' request.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 95%Price: 5%
Published sub-criteria (2)
  • Quality: 95%
  • Finance model: 5%
Published award criteria (2)
  • Quality: 95
  • Finance model: 5
What this means for your bid
  • Price carries 5 of 100 points: a 10% discount moves about 0.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
20 Jan 2021, 13:00 GMT
Last source update
27 Sept 2021, 13:07 BST
Award evaluation window
18 Feb 2021 – …
FTS notice number
2021/S 000-023936
Classification (CPV)
Health and social work services
Delivery area
East Midlands (UKF)
Official registry OCID
ocds-h6vhtk-028bd8 Find a Tender

Publisher note: To register on the Bravo portal If your organisation has registered previously, you do not need to re-register. 1) Register on the portal webpage at https://mlcsu.bravosolution.co.uk (registration and use of the website is free of charge). 2) Once registered, candidates must Express their Interest (when the tender is published) by: a) logging into the ML CSU eTendering Bravo portal b) selecting response to ITT_799, c) select Open Access ITT_799, d) search for and access listing related to this contract and view details, e) click on Express Interest link. 3) Once you have expressed your interest, please access the My ITTs page, where you can view all the documentation (and download if required) and construct your reply in the bravo online questionnaire, as instructed. The deadline will be detailed in the tender documentation. For technical support in submitting your Expression of Interest or registering on the 'Bravo Solution' Electronic Sourcing system please contact the Bravo Solution helpdesk via Tel: 0800 069 8630 or email: [email protected] All communications from Bidders (including their Bidder Members) during the period of the Procurement must be directed to MLCSU via the 'messaging' area within the ML CSU online procurement portal: https://mlcsu.bravosolution.co.uk. Strictly no other forms of communication to MLCSU or the Commissioner will be accepted (including telephone calls, postal queries/submissions, faxes or email communications) during this period. NOTES "Light Touch Regime" services This procurement is for clinical services which are Light Touch Regime services for the purpose of the Public Contracts Regulations 2015 as specified in Schedule 3 of the Regulations ("Regulations"). Accordingly, the contracting authorities are only bound by those parts of the Regulations detailed in Chapter 3 Particular Procurement Regimes Section 7. The contracting authorities are not voluntarily following any other part of the Regulations. The procedure which the contracting authorities are following is set out in the tender. As the CCG is a relevant body for the purpose of the National Health Service (Procurement, Patient Choice and Competition) (No 2) Regulations 2013 these Regulations also apply to this procurement. Right to Cancel The contracting authority reserves the right to discontinue the procurement process at any time, which shall include the right not to award a contract or contracts and does not bind itself to accept the lowest tender, or any tender received, and reserves the right to award a contract in part, or to call for new tenders should it consider this necessary. The contracting authority shall not be liable for any costs or expenses incurred by any candidate or tenderer in connection with the completion and return of the information requested in this Contract Notice, or in the completion or submission of any tender, irrespective of the outcome of the competition or if the competition is cancelled or postponed. All dates, time periods and values specified in this notice are provisional and the contracting authority reserves the right to change these. Transparency The contracting authority is subject to the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004 (EIR) and may be required to disclose information received in the course of this procurement under FOIA or the EIR. In addition, and in accordance with the UK Government's policies on transparency, the contracting authority intends to publish procurement documentation and the text of any resulting contractual arrangements, subject to possible redactions at the discretion of the contracting authority. Any redactions, whether in relation to information requests under FOIA, the EIR or policies on transparency will be in accordance with those grounds prescribed under the Freedom of Information Act 2000 and the Environmental Information Regulations 2004. Further information on transparency can be found at: https://www.gov.uk/government/publications/procurement-and-contracting-transparency-requirements-guidance

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
17 Feb 2021, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
18 Feb 2021, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

17 Feb 2021 → 27 Sept 2021 · 3 dates
  1. Submission deadline
    17 Feb 2021, 12:00 GMT
  2. Bids opened
    18 Feb 2021, 12:00 GMT
  3. Notice published
    27 Sept 2021, 13:07 BST

Notice history

2 events · 2 releases on Find a Tender · since 27 Sept 2021
  1. Status changed to complete
    27 Sept 2021, 13:07 BST
  2. Buyer details updated
    27 Sept 2021, 13:07 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £700,0001 contract exc. VAT
Bids received 31 from SMEs
Contracts signed 1latest 28 Apr 2021
Awarded toValueDateStatus
Kooth PLC£700,000 †—Awarded

Contracts

  • Contract 023936-2021-1 · Kooth PLC

    Signed
    28 Apr 2021
    Value
    £700,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids · 3 electronic1——

Contracting authority & participating public bodies

4 public bodies on the notice

STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT

Contracting authorityRegional or local authorityHealth Anglesey House,Towers Business Park, RUGELEY, West Midlands, WS151ULContact name, email, phone

Consortium members and other public bodies

  • East Leicestershire and Rutland Clinical Commissioning GroupContracting authorityBody governed by public lawHealth Leicester, East MidlandsContact name, email Published organisation website ↗
  • Leicester City CCGContracting authority Leicester, East MidlandsContact email
  • West Leicestershire Clinical Commissioning GroupContracting authority Loughborough, East MidlandsContact email

Dispute resolution & review bodies

  • East Leicestershire & Rutland CCGReview body Leicester

Bidders & participating suppliers

1 commercial party on the notice
  • KOOTH PLCAwarded supplier 2nd Floor,Epworth House, 25 City Road the Epworth LONDON EC1Y 1AA GB, LONDON, East Midlands, EC1Y 1AA

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria