Find a TenderAwarded
Published 9 Nov 2023, 16:13 GMT

Official UK procurement notice

Online Academic Writing Support

Official notice

Authority: University of Ulster (Education)·Consortium: 2 public authorities

ServicesOpen procedure
Published estimate£1,800,000≈ £617k / year
Submissions closed 11 Dec 2023awarded 1 Mar 2024
Awarded to Studiosity PTY Limited2 awards
Contract term 2 yrs 11 moends 30 Jul 2029 · extension options published · starts 1 Mar 2024

What is being bought

Published requirement description

Online Academic Writing Support

CPV: Education and training services · IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published
Lot #1Online Academic Writing SupportAwarded 2 yrs 11 moPublished value£1,800,000

The requirement is for a fully online academic writing and literacy support service. The service should

be equitably available to all Ulster University students and will allow students to avail of both

synchronous (real-time) and asynchronous academic writing and literacy support

Contract period: 1 Mar 2024 – 30 Jul 2029 (2 yrs 11 mo)
Extensions: The contract will be for three (3) years initially, with an option to extend for any periods up to and including thirty six (36) months.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price
Conditions of participation1
  • Suitability

    As stated in the procurement documents.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
9 Nov 2023, 16:13 GMT
Last source update
7 Nov 2025, 17:37 GMT
Award evaluation window
11 Dec 2023 – …
Authority reference
project_27888
FTS notice number
2025/S 000-072217
Classification (CPV)
Education and training servicesIT services: consulting, software development, Internet and support
Delivery area
UKNorthern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-04172f Find a Tender
Review and risk notes
Review procedure

Any proceedings alleging that the University is in breach of its duties under the Public Contract Regulations 2015 must be started in the High Court of Northern Ireland, in accordance with the time limits set out therein (including the requirement to start proceedings within 30 days beginning with the date when the economic operator first knew or ought to have known that grounds for starting proceedings had arisen). The University will not enter into the modifications proposed herein before the end of a period of at least 30 days beginning with the day after the date on which this notice is published in the Official Journal.

Publisher note: It is anticipated the contract will commence on 1st March 2024

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
11 Dec 2023, 15:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
270 days from the deadline
Bids opened
11 Dec 2023, 15:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Dec 2023 → 7 Nov 2025 · 4 dates
  1. Submission deadline
    11 Dec 2023, 15:00 GMT
  2. Bids opened
    11 Dec 2023, 15:00 GMT
  3. Contract starts
    1 Mar 2024
  4. Notice published347 days ago
    7 Nov 2025, 17:37 GMT

Notice history

2 events · 3 releases on Find a Tender · since 4 Mar 2024
  1. Status changed to complete
    4 Mar 2024, 12:53 GMT
  2. Buyer details updated
    7 Nov 2025, 17:37 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £1,800,0001 contract exc. VAT · 1 repeated publication of the same award counted once
Bids received 1
Contracts signed 2latest 1 Mar 2024
Awarded toValueDateStatus
Studiosity PTY LimitedSME£1,800,000 †same award published again · counted once—Awarded
Studiosity PTY Limited£1,800,000 †—Awarded

Contracts

  • Contract 072217-2025-project_27888-1 · Studiosity PTY Limited

    Signed
    1 Mar 2024
    Value
    £1,800,000
    Period
    1 Mar 2024 – 31 Jul 2029
    Status
    active
    • Change Ulster University has modified the contract with Studiosity Pty Ltd to migrate part of the service to Studio Plus, which provides AI-augmented academic writing feedback, while retaining human-to-human support through Connect Live. The contract term is to 31 July 2029, exercising the optional three-year extension included in the original tender. The total annual contract value remains £250,000 + VAT. This modification is necessary to maintain service continuity and platform interoperability. All other terms and conditions of the contract remain unchanged., Need for additional works, services or supplies by the original contractor/concessionaire: Studiosity provides a platform fully integrated with the University’s virtual learning environment, enabling continuity of academic writing support for students. Changing supplier at this stage would result in loss of service continuity, duplication of cost in system integration and staff training, and potential loss of student data. The modification allows migration to Studiosity’s enhanced service model while maintaining existing commercial arrangements and ensuring uninterrupted support for students.
  • Contract 006834-2024-1 · Studiosity PTY LimitedSME

    Signed
    29 Feb 2024
    Value
    £1,800,000
    Period
    … – 30 Jul 2029
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids———

Contracting authority & participating public bodies

2 public bodies on the notice

University of Ulster

Contracting authorityEducationMinistry or any other national or federal authority, including their regional or local subdivisionsEducation NIC100166 Block X Room X031, Cromore Road, Coleraine, Northern Ireland, BT52 1SAContact email, phone

Dispute resolution & review bodies

  • High Court of Justice in Northern IrelandReview contact point UK
  • The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead, any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 as amended.Review body UK

Bidders & participating suppliers

2 commercial parties on the notice
  • Studiosity LtdAwarded supplier11065708 5 New Street Square, London, London, UK, EC4A 3TW
  • Studiosity PTY LtdAwarded supplier Level 1, 11 Chandos Street, St Leonards, AU

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria