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Find a TenderAwardedContract details notice
Published 28 Nov 2025, 10:44 GMT

Official UK procurement notice

ESC Occupational Health Services Retender

Official notice

Authority: East Suffolk Council (Local council)

2 lotsServicesOpen procedureAbove thresholdSME suitable
Sectors: Health & Social Care (85) Delivery: East of England (UKH14)
Published estimate£300,000envelope for 2 lots · £360,000 inc. VAT
Submissions closed 16 Jan 2026awarded 11 Feb 2026
Awarded to Tide Medical Limited2 awards
Contract term 2 yrs 1 moends 31 Mar 2028 · up to 1 Apr 2029 with extensions · starts 16 Feb 2026

What is being bought2 lots · detail below

Published requirement description

East Suffolk Council (“ESC”, “the Council”) is looking to procure a provider of Occupational Health Services to work collaboratively with us, offering professional support and advice to complement our absence management policies and procedures and health and wellbeing agenda. The Council considers the health and wellbeing of staff to be paramount in delivering high quality services. Achieving a balance between the needs of our employees and the delivery of the organisation’s objectives is not always easy. Sickness absence accounts for a considerable proportion of lost working time and the average cost of absence is significant. The Council's aim is to reduce this by investing in an occupational health provision that is flexible and robust enough to meet our organisation’s needs, providing a locally based service for our officers.

CPV: Company health services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£300,000 together) · same conditions of participation on every lot · same evaluation weights on every lot
Lot #1NorthAwardedRenewal 2 yrs 1 moSMEPublished value£180,000

The source published no individual description for this lot.

Contract period: 16 Feb 2026 – 31 Mar 2028 (2 yrs 1 mo) · up to 1 Apr 2029 with extensionsValue: £180,000 exc. VAT · £216,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligible
Extensions: Further optional extension of 12 months.
85147000 Company health services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As stated in the tender documentation. Minimum financial standing required.

    a. Supplier/Consortium must demonstrate that it meets the Turnover Threshold of £50,000;

    b. Supplier/Consortium must demonstrate a positive net profit margin over the last two consecutive years;

    c. Supplier/Consortium must demonstrate that it has a low to moderate net worth ratio

    d. Supplier/Consortium must demonstrate that it has a minimum liquidity ratio (current assets divided by current liabilities) of 1:0 within the current financial accounts provided.

  • Technical & professional ability

    As stated in the tender documentation:

    a. IRMP for Ill Health Retirements Accreditation

    b. HAVS4 Assessors Accreditation (Lot 1 only)

    c. On-site Health Surveillance Service (Lot 1 only)

    d. Provision of Face-to-Face assessments

Lot #2SouthAwardedRenewal 2 yrs 1 moSMEPublished value£120,000

The source published no individual description for this lot.

Contract period: 16 Feb 2026 – 31 Mar 2028 (2 yrs 1 mo) · up to 1 Apr 2029 with extensionsValue: £120,000 exc. VAT · £144,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligible
Extensions: Further optional extension of 12 months.
85147000 Company health services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As stated in the tender documentation. Minimum financial standing required.

    a. Supplier/Consortium must demonstrate that it meets the Turnover Threshold of £50,000;

    b. Supplier/Consortium must demonstrate a positive net profit margin over the last two consecutive years;

    c. Supplier/Consortium must demonstrate that it has a low to moderate net worth ratio

    d. Supplier/Consortium must demonstrate that it has a minimum liquidity ratio (current assets divided by current liabilities) of 1:0 within the current financial accounts provided.

  • Technical & professional ability

    As stated in the tender documentation:

    a. IRMP for Ill Health Retirements Accreditation

    b. HAVS4 Assessors Accreditation (Lot 1 only)

    c. On-site Health Surveillance Service (Lot 1 only)

    d. Provision of Face-to-Face assessments

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (7)
  • Methodology: 20%
  • Face to Face Appointment Provision: 10%
  • Experience, Skills and Qualifications: 15%
  • Health and Wellbeing: 10%
  • Data Protection: 5%
  • Price: 30%
  • Social Value: 10%
Published award criteria (7)
  • Methodology
  • Face to Face Appointment Provision
  • Experience, Skills and Qualifications
  • Health and Wellbeing
  • Social Value
  • Data Protection
  • Price
Lot distribution rule: As per the tender documentation, there are two lots. A Supplier may submit a tender for one or both of the lots. The award will be the MAT for each lot as per the evaluation criteria. A supplier may be awarded one or both lots. The Supplier must submit a completed Part C and completed Pricing Template for each lot they are tendering for.
Conditions of participation · identical on every lot2
  • Economic & financial standing

    As stated in the tender documentation. Minimum financial standing required.

    a. Supplier/Consortium must demonstrate that it meets the Turnover Threshold of £50,000;

    b. Supplier/Consortium must demonstrate a positive net profit margin over the last two consecutive years;

    c. Supplier/Consortium must demonstrate that it has a low to moderate net worth ratio

    d. Supplier/Consortium must demonstrate that it has a minimum liquidity ratio (current assets divided by current liabilities) of 1:0 within the current financial accounts provided.

  • Technical & professional ability

    As stated in the tender documentation:

    a. IRMP for Ill Health Retirements Accreditation

    b. HAVS4 Assessors Accreditation (Lot 1 only)

    c. On-site Health Surveillance Service (Lot 1 only)

    d. Provision of Face-to-Face assessments

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
28 Nov 2025, 10:44 GMT
Last source update
21 May 2026, 09:09 BST
Award evaluation window
Submission end – 4 Feb 2026
Authority reference
2694-PPT-O
FTS notice number
2025/S 000-077985
Latest notice
Contract details notice (UK7)
Classification (CPV)
Company health services
Delivery area
East of England (UKH14)
Official registry OCID
ocds-h6vhtk-05eadc Find a Tender
Review and risk notes
Risks

Local Government Reorganisation is estimated to take effect on 1 April 2028. At the time of tendering, ESC does not know which unitary solution will be chosen by Government. A known risk is the boundary of East Suffolk may change, with potentially more employees in the Council as a result. We therefore identify a known risk of needing to vary the contract in the optional extension period to increase the spend from 1 April 2028 to 31 March 2029 by up to 50% of the total contract value.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
16 Jan 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/eastsuffolk ↗

Timeline

28 Nov 2025 → 21 May 2026 · 7 dates
  1. Tender notice published323 days ago
    28 Nov 2025, 10:44 GMT
  2. Submission deadline274 days ago
    16 Jan 2026, 12:00 GMT
  3. Award decision expected by254 days ago
    4 Feb 2026, 23:59 GMT
  4. Assessment summaries sent248 days ago
    11 Feb 2026
  5. Contract starts243 days ago
    16 Feb 2026
  6. Standstill ends238 days ago
    20 Feb 2026, 23:59 GMT
  7. Latest notice published149 days ago
    21 May 2026, 09:09 BST

Notice history

7 events · 4 releases on Find a Tender · since 28 Nov 2025
  1. Tender notice published
    28 Nov 2025, 10:44 GMT
    UK4
  2. Tender notice published
    5 Dec 2025, 09:53 GMT
    UK4
  3. Deadline moved to 16 Jan 2026, 12:00 GMT
    5 Dec 2025, 09:53 GMT
    +7 days · was 9 Jan 2026, 12:00 GMT
  4. Contract award notice published
    11 Feb 2026, 11:37 GMT
    UK6
  5. Status changed to complete
    11 Feb 2026, 11:37 GMT
  6. Contract signature expected
    27 Feb 2026, 23:59 GMT
    scheduled
  7. Contract details notice published
    21 May 2026, 09:09 BST
    UK7
Published amendments (1)

Amendment to submissions deadline. Changed from 9.1.26 12pm to a week later on 16.1.26 12pm. Further detail provided in clarifications log and revised procurement timetable published on In-tend.

Routine re-releases (4)
  • 2025-11: 1 release · 28 Nov 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £300,0002 awards exc. VAT
Bids received 66 from SMEs
Named bidders 3published on the award notice
Contracts signed 2latest 20 May 2026
Awarded toValueDateStatus
Lot 1 · North1 award
Tide Medical LimitedSMEOccupational Health Services Lot One North2 Mar 2026 – 31 Mar 2028 · up to 31 Mar 2029Extensions: As detailed in the tender notice, an optional 12 month extension to 31/03/2029.£180,00011 Feb 2026Awarded
Lot 2 · South1 award
Tide Medical LimitedSMEOccupational Health Services Lot Two South2 Mar 2026 – 31 Mar 2028 · up to 31 Mar 2029Extensions: As per the tender notice, optional additional extension of 12 months to 31/03/2029.£120,00011 Feb 2026Awarded

Contracts

  • Occupational Health Services Lot One North · Tide Medical LimitedSME

    Signed
    20 May 2026
    Value
    £180,000
    Period
    20 May 2026 – 31 Mar 2028 · up to 31 Mar 2029 with extensions
    Status
    active
    Extensions
    As detailed in the tender notice, an optional 12 month extension to 31/03/2029.
    2 agreed KPIs: Appointment time · Report time
    • Appointment time, 90% of referrals to beoffered an appointment 5 working days from the Council making the referral.
    • Report time, 100% of reports are issued to employees within 3 working days of the appointment

  • Occupational Health Services Lot Two South · Tide Medical LimitedSME

    Signed
    20 May 2026
    Value
    £120,000
    Period
    20 May 2026 – 31 Mar 2028 · up to 31 Mar 2029 with extensions
    Status
    active
    Extensions
    As per the tender notice, optional additional extension of 12 months to 31/03/2029.
    2 agreed KPIs: Appointment time · Report time
    • Appointment time, 90% of referrals are offered an appointment 5 working days from the Council making the referral.
    • Report time, 100% of reports are issued to employees within 3 working days of the appointment

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · North3final-stage tenders30—
2 · South3final-stage tenders30—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

East Suffolk Council

Contracting authorityPublic authority - sub-central government GB-PPON: PLPP-1174-BHLX East Suffolk House, Station Road, Melton, Woodbridge, East of England, IP12 1RTContact email

Bidders & participating suppliers

3 commercial parties on the notice · 1 awarded
  • Kays Medical LimitedBidder / tendererGB-COH: 01248430 1 Windward Drive, Liverpool, North West, L24 8QR
  • Tide Medical LimitedAwarded supplierGB-COH: 10826267 Evolution House Iceni Court, Norwich, East of England, NR6 6BBContact email
  • top global quality limitedBidder / tendererGB-COH: 06988146 Unit 4 Stirling Court Yard, Borehamwood, East of England, WD6 2FX

Official documents & specifications (7)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender